Daily cashback is 10% of your net losses from eligible real-money bets placed during the previous day, from 00:00 to 23:59 UTC.
\n\nExample:
\n\nYou make a deposit, place $100 in real-money bets, and receive $60 in winnings. Your net loss is $40. Your daily cashback is 10% of $40 = $4
","_faq.cashbackA10":"Yes. The minimum cashback amount is **0.2 USD** or the equivalent in your deposit currency. If the calculated cashback amount is lower than this minimum, it will not be credited.","_faq.cashbackA11":"Your cashback may be lower than expected for several reasons. Only eligible real-money bets are included in the calculation. Bets made with bonus funds or free bets are not counted. Live games and crash games are also excluded, unless you are a VIP player with individual terms from your VIP manager.
\n\nCashback is also limited by your Active Balance:
\n\nActive Balance = Total Deposits – Total Withdrawals – Total Losses Already Covered by Cashback
\n\nIf your losses are higher than your current Active Balance, cashback is calculated only up to the Active Balance. For daily cashback, no cashback is granted if your final result for the day is break-even or a win. Cashback is calculated only on games marked with the \"Cashback On\" icon.
","_faq.cashbackA2":"Weekly cashback is 10% of your net losses from eligible real-money bets placed from Thursday 00:00 UTC to Wednesday 23:59 UTC.
\n\nExample:
\n\nDuring the week, you place $500 in real-money bets and receive $350 in winnings. Your net loss is $150. Your weekly cashback is 10% of $150 = $15
","_faq.cashbackA3":"Cashback is limited by your Active Balance:
\n\nActive Balance = Total Deposits – Total Withdrawals – Total Losses Already Covered by Cashback
\n\nIf your losses are higher than your Active Balance, cashback is calculated only up to the Active Balance.
\n\nExample:
\n\nYour net loss is $100, but your Active Balance is $60. Your cashback is calculated from $60 only. 10% of $60 = $6
","_faq.cashbackA4":"Daily cashback is calculated automatically at 01:00 UTC the next day and must be claimed within 24 hours. Weekly cashback becomes available automatically every Thursday at 12:00 UTC and must be claimed within 7 days. When cashback becomes available, open the Cashback page and click \"Get Cashback\" ","_faq.cashbackA6":"No. If cashback is not claimed within the available period, it expires and cannot be restored.","_faq.cashbackA7":"Cashback may take a few hours to appear. If you have not received your cashback within 3 hours, please contact support.","_faq.cashbackA8":"All cashback is credited directly to your real-money balance in the currency of your deposit and is subject to a 3x wagering requirement. You can withdraw cashback funds after completing the wagering requirement.","_faq.cashbackA9":"No. There is no max cashout limit on cashback.","_faq.cashbackQ1":"1. How is daily cashback calculated?","_faq.cashbackQ10":"10. Is there a minimum cashback amount?","_faq.cashbackQ11":"11. Why is my cashback lower than expected?","_faq.cashbackQ2":"2. How is weekly cashback calculated?","_faq.cashbackQ3":"3. What are cashback limitations?","_faq.cashbackQ4":"4. When and how is cashback credited?","_faq.cashbackQ5":"5. Which bets and games are excluded?","_faq.cashbackQ6":"6. Can expired cashback be restored?","_faq.cashbackQ7":"7. What should I do if cashback is not credited?","_faq.cashbackQ8":"8. Is there any wagering requirement for cashback?","_faq.cashbackQ9":"9. Is there a max cashout limit for cashback?","_faq.cashbackSnatchWildA5":"Only bets placed with your real balance count toward cashback. Bets made with bonus funds or free bets are excluded. Live games and crash games are also excluded, unless a VIP player has individual terms from their VIP manager. Cashback is calculated only on games marked with the \"Cashback On\" icon. If your daily result is break-even or a win, daily cashback is not granted.","_faq.cashbackYbsImmA5":"Only bets placed with your real balance count toward cashback, including eligible sports bets. Bets made with bonus funds or free bets are excluded. Live games and crash games are also excluded, unless a VIP player has individual terms from their VIP manager. Cashback is calculated only on games marked with the \"Cashback On\" icon. If your daily result is break-even or a win, daily cashback is not granted.","_favorites.emptySectionHeaderText":"You haven't added any games to your favorites yet ","_footer.aboutUs":"About Us","_footer.allRightsText":"{domain}.com has passed all compliance and is legally authorized to conduct gaming operations for all games of chance and wagering","_footer.allRightsTextBottom":"© 2025 {domain}.com | All Rights Reserved.","_footer.allRightsTextBottomCuracao":"© {domain}.com 2025. All rights reserved","_footer.allRightsTextMiddle":"{domain}.com is owned and operated by Goodwin N.V., a company incorporated under the laws of Curaçao with registration number 151353 and registered address at Abraham de Veerstraat 9, Willemstad, Curaçao. {domain}.com is licensed and regulated by Curaçao eGaming (license B2C-BZLWTPNB-1668JAZ). Remember that gambling can be addictive. Play responsibly. {domain}.com only accepts customers 18 years of age or older in accordance with your jurisdiction. 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Guaranteed prize with each FS, every 24 hours!","_main.topBannerSubtitleCashback":"Earn {percent}% on deposit losses and play again","_main.topBannerSubtitleCashbackBack":"{percent}% back on deposit losses: {get_percent}% on the site + {get_percent}% in our Telegram channel","_main.topBannerSubtitleCashbackBackMob":"Grab up to {percent}% on every deposit loss—we've got your back","_main.topBannerSubtitleDeposits":"Deposit safely in over {amount}+ currencies","_main.topBannerSubtitleDepositsBack":"We accept BTC, ETH, LTC, TRX, USDT, DOGE, BCH, USDC, BNB + EUR, GBP, USD, CAD, INR, BRL","_main.topBannerSubtitleHalloween":"Compete This Halloween for Cash Rewards & FS","_main.topBannerSubtitleHalloweenBack":"Enjoy treats instead of tricks: deposit bonuses, FS, cashback, and a secret award at the end — all in our newsletter and Telegram","_main.topBannerSubtitleHalloweenMob":"Claim terribly\ngenerous bonuses\ntill October 31st","_main.topBannerSubtitleHalloweenMobFull":"Get 7 Bonuses up to $1000 each till the Halloween night","_main.topBannerSubtitleWelcomeBonus":"{percent}% bonus up to {amount} and {fsAmount} Free Spins","_main.topBannerSubtitleWelcomeBonusBack":"Deposit {deposit}+ before {date} to activate your personal bonus from Immerion & {partner}. The bonus up to {sum} USDT will apply to the first {sum} deposits. Max release value—{sum}","_main.topBannerSubtitleWelcomeBonusBackMob":"Get {percent}% on your first {amount} deposits. Max payout amount—$8000","_main.topBannerSubtitleWelcomeBonusBackMobWithFs":"Join now and get {percent}% and {fsAmount} FS on your first 4 deposits of {depAmount}+","_main.topBannerSubtitleWelcomeBonusSnatch":"{percent}% bonus up to {amount} and {fsAmount} Free Spins","_main.topBannerSubtitleWelcomeIwild":"{percent}% bonus up to {amount} and {fsAmount} Free Spins","_main.topBannerTextWelcomeIwild":"Join now and get {percent}% and {fsAmount} FS on your first 4 deposits of {depAmount}+","_main.topBannerTextWelcomeSnatch":"Join now and get {percent}% and {fsAmount} FS on your first 4 deposits of {depAmount}+","_main.topBannerTitleBonus":"Bonus of up to {amount} BTC","_main.topBannerTitleBonusMob":"Win up to {amount} BTC","_main.topBannerTitleCashback":"Best-in-class Cashback","_main.topBannerTitleCashbackIwild":"Best-in-class Cashback","_main.topBannerTitleCashbackLussurio":"Best-in-class Cashback","_main.topBannerTitleCashbackSnatch":"Best-in-class Cashback","_main.topBannerTitleDeposits":"Crypto & Fiat Deposits","_main.topBannerTitleHalloween":"TREAT & WIN TOURNAMENT","_main.topBannerTitleWelcomeBonus":"Welcome Bonus","_main.topGames":"Top Games","_main.welcomeBanner2BonusTab":"2nd Bonus","_main.welcomeBanner2BonusTabMob":"Bonus 2","_main.welcomeBanner2BonusTabTitle":"Keep Playing, Keep Winning \u2028with {percent}% + {fsAmount} FS","_main.welcomeBanner3BonusTab":"3rd Bonus","_main.welcomeBanner3BonusTabMob":"Bonus 3","_main.welcomeBanner3BonusTabTitle":"Don't Stop Now! \n{percent}% Bonus + {fsAmount} FS Wait for You","_main.welcomeBanner3BonusTabTitleMob":"{percent}% Bonus + {fsAmount} FS Wait for You","_main.welcomeBanner4BonusTab":"4th Bonus","_main.welcomeBanner4BonusTabMob":"Bonus 4","_main.welcomeBanner4BonusTabTitle":"Don't Leave Money Behind! \nClaim {percent}% + {fsAmount} FS","_main.welcomeBannerInstantBonusTab":"Instant Bonus","_main.welcomeBannerTitle":"Claim up to USD {amount} + {fsAmount} Free Spins — Before It's Gone!","_main.welcomeBannerTitleMob":"Claim up to USD {amount} + {fsAmount} Free Spins","_main.welcomeOfferTitle":"Your Biggest Bonus Is One Deposit Away","_marathin.mainCompletedChallenges":"Completed Tasks","_marathon.7daysOfLuck":"7 Days of Luck","_marathon.blackPack":"Black Pack","_marathon.bonusesBannerDesc":"Complete simple tasks to get Free Spins, bonuses, cashback and other rewards","_marathon.bonusPackAvailabilityTime":"Available in","_marathon.challengeCompleted":"Challenge completed","_marathon.challengesOverDesc":"Challenge are over—unlock Bonus Packs","_marathon.challengesOverTitle":"Get Your Reward","_marathon.checkReward":"Check reward","_marathon.completeForKeys":"Complete for {keys} Key | Complete for {keys} Keys","_marathon.day":"Day {day}","_marathon.diamondPack":"Diamond Pack","_marathon.extraBonusPacksDesc":"Complete easy tasks to get Free Spins, Cashback, Deposit Bonuses and more","_marathon.extraBonusPacksTitle":"Get 3 Extra Bonus Packs","_marathon.FaqAnswer1":"The 7 Days of Luck Challenge is a special event for new players at {brand} online casino. It's a great opportunity to explore perks of the {brand} and get generous bonuses. For the first 7 days after registration, you'll get daily tasks to complete. By completing these tasks, you'll earn Keys. On the 8th day you can open 3 Bonus Packs with the earned Keys.","_marathon.FaqAnswer2":"The Challenge automatically begins when you register a new account at {brand} online casino. You'll start receiving daily tasks from your registration day.","_marathon.FaqAnswer3":"The daily tasks can vary. Examples include making a deposit, playing the featured game, claiming cashback and other similar activities. There are also tasks that you can complete anytime during the challenge period.","_marathon.FaqAnswer4":"Keys are the reward you receive for completing the daily and weekly tasks in the 7 Days of Luck Challenge. Keys are credited immediately after completing the task. You can check the Keys balance on the Challenge page.","_marathon.FaqAnswer5":"On the 8th day of challenge you can open the Bonus Packs with the Keys you've earned. There are three types of bonus packs: Silver, Gold, and Diamond. Each requires a certain number of keys to unlock. On the eighth day, you can open one or all three Packs—if you have enough keys.","_marathon.FaqAnswer6":"No, each Bonus Pack can only be opened once.","_marathon.FaqAnswer7":"Each Bonus Pack contains various rewards — for example, deposit bonus, {currency} coins, Free Spins and Fortune Spins. You can see the full list of rewards by clicking on the Pack image on the Challenge page","_marathon.FaqAnswer8":"Daily tasks must be completed on the specific day they are assigned. If you do not complete a task on that day, you will not get the Keys for that task.","_marathon.FaqAnswer9":"You can track the progress of each task on the Challenge page. If the task involves spinning in the game, you can also monitor your progress on the game page.","_marathon.FaqQuestion1":"What is the 7 Days of Luck Challenge?","_marathon.FaqQuestion2":"How do I participate in the 7 Days of Luck Challenge?","_marathon.FaqQuestion3":"What kind of tasks will I need to complete?","_marathon.FaqQuestion4":"What are Keys, and how do I earn them?","_marathon.FaqQuestion5":"What are Bonus Packs, and how do I get them?","_marathon.FaqQuestion6":"Can I open a Bonus Pack more than once?","_marathon.FaqQuestion7":"What rewards are in the Bonus Packs?","_marathon.FaqQuestion8":"What happens if I don't complete a daily task?","_marathon.FaqQuestion9":"Where can I track my progress in the challenge?","_marathon.firstDayTasksTitle":"Tasks for the First Day","_marathon.FreeSpinsPerPack":"{number} packs, {fsAmount} Free Spins each","_marathon.goldenPack":"Golden Pack","_marathon.homePagePromoDesc":"You have one week to complete simple tasks and get Free Spins, Cashback, Deposit Bonuses and more","_marathon.keysAmount":"{keys} key | {keys} keys","_marathon.keysLeft":"You’ll have {keys} more Key left | You’ll have {keys} more Keys left","_marathon.keysToUnlock":"{keys} KEYS TO UNLOCK","_marathon.mainBonusPacks":"Bonus Packs","_marathon.mainBonusPacksDesc":"Rewards added instantly after Pack unlocking","_marathon.mainDailyChallenges":"Daily Tasks","_marathon.mainDailyChallengesDesc":"You have {hours} h {minutes} min to complete these tasks","_marathon.mainOtherChallenges":"Additional Tasks","_marathon.mainOtherChallengesDesc":"Complete optional tasks in any order during Challenge","_marathon.mainTitle":"Get Keys for completed tasks and unlock Bonus Packs on {dateEnd}","_marathon.makeSpins":"Play {spins} Spins","_marathon.menuBannerAuthDesc":"Keep completing tasks and grab special gifts","_marathon.menuBannerDesc":"Complete tasks to get FS, bonuses, cashback","_marathon.menuBannerTitle":"Your 7 Days of Luck","_marathon.minBet":"{minBet} minimum bet","_marathon.modalDaysTillEndDesc":"You have {day} day left to complete tasks and earn Keys to open Bonus Packs | You have {day} days left to complete tasks and earn Keys to open Bonus Packs","_marathon.modalDaysTillEndTitle":"{days} Day of Challenge Left | {days} Days of Challenge Left","_marathon.modalStartStep1":"7 Days Of Luck Start Now","_marathon.modalStartStep1Desc":"Complete simple tasks every day and earn rewards at the end of the Challenge","_marathon.modalStartStep2":"Get Keys For Every Task","_marathon.modalStartStep2Desc":"Collect more Keys to unlock exciting prizes \u2028at the end of the Challenge","_marathon.modalStartStep3":"Unlock Mega Bonus Packs at the end of the week","_marathon.modalStartStep3Desc":"Choose any pack—or even all three, if you have enough keys","_marathon.modalWelcomeDesc":"Deposit {depAmount}+ to get {discount}% and {fsAmount} Free Spins","_marathon.modalWelcomeTitle":"Welcome Pack Unlocked","_marathon.noChallengesDesc":"We're preparing your challenges—check back soon to see what's in store!","_marathon.noChallengesTitle":"Come Back Soon","_marathon.notEnoughKeys":"Not enough Keys to unlock","_marathon.onboardingStep1":"Get Keys for completed tasks","_marathon.onboardingStep2":"Don’t skip a day to collect all Keys","_marathon.onboardingStep3":"Unlock Mega Bonus Packs on Day 8","_marathon.packCashbackDescDouble":"Double your next weekly cashback","_marathon.packCashbackDescTriple":"Triple your next weekly cashback","_marathon.packCashbackTitle":"+{cashback}% weekly cashback","_marathon.packCoinsTitle":"{amount} {currency} Coins","_marathon.packDepositBonusTitle":"{discount}% Deposit Bonus up to {amount}","_marathon.packDetailsLevel1":"• {fsAmount} Free Spins & {fortunespins} Fortune Spin \n• {discount}% Deposit Bonus \n• {amount} {currency}","_marathon.packDetailsLevel2":"• {fsAmount} Free Spins & {fortunespins} Fortune Spins\n• {discount}% Deposit Bonus\n• {cashback}% weekly cashback \n• {amount} {currency}","_marathon.packDetailsLevel3":"• VIP Manager for 1 Week\n• {fsAmount} Free Spins & {fortunespins} Fortune Spins\n• {discount}% Deposit Bonus\n• {cashback}% weekly cashback \n• {amount} {currency}","_marathon.packFortuneSpinsDesc":"Try your luck in Engine of Fortune","_marathon.packFortuneSpinsTitle":"{fortunespins} Fortune Spin | {fortunespins} Fortune Spins","_marathon.packFreeSpinsTitle":"{fsAmount} Free Spin | {fsAmount} Free Spins","_marathon.packVipManagerDesc":"For one week enjoy personal manager available 24/7","_marathon.packVipManagerTitle":"VIP manager","_marathon.silverPack":"Silver Pack","_marathon.subscribeForKeys":"Subscribe for {keys} Key | Subscribe for {keys} Keys","_marathon.taskActivateBonusDesc":"Check your bonuses on Bonuses Page and activate one of them","_marathon.taskActivateBonusTitle":"Activate any bonus on Bonuses Page","_marathon.taskActivatePromocodeDesc":"Enter this promocode in \"Have promocode\" section to get 50% deposit bonus and 50 Free Spins","_marathon.taskActivatePromocodeTitle":"Activate FIRSTSTEP promocode on Bonuses Page","_marathon.taskAddToFavoritesDesc":"Click the star on the game card to add it to your Favorites for quick access","_marathon.taskAddToFavoritesTitle":"Add any game to your Favorites","_marathon.taskBetAnyLiveGameDesc":"Choose any game from Live Casino section and play","_marathon.taskBetAnyLiveGameTitle":"Bet a total of ${betAmount} in Live Games","_marathon.taskBetInCrazyTimeGameDesc":"Evolution’s legendary live game show delivers nonstop excitement with bonus rounds, multipliers, and unpredictable fun!","_marathon.taskBetInCrazyTimeGameTitle":"Bet USD {betAmount} in {game} by {provider}","_marathon.taskBetInGameDesc":"Place bets totaling ${betAmount} on thrilling {provider} games!","_marathon.taskBetInGameHacksawDesc":"Hacksaw Gaming delivers bold and innovative slots—dare to spin and chase the excitement!","_marathon.taskBetInGameNoLimitDesc":"NoLimit pushes the limits with edgy, high-volatility slots—brace yourself for an adrenaline-fueled ride!","_marathon.taskBetInGamePlayGoDesc":"Play’n GO brings action-packed adventures and classic favorites—dive in and play your way!","_marathon.taskBetInGamePragmaticDesc":"Pragmatic Play brings you a world of thrilling games—pick your favorite and start the adventure!","_marathon.taskBetInGameTitle":"Wager {betAmount} in games by {provider}","_marathon.taskBetInLiveGamesDesc":"Place USD 50 in total bets in the Live Games section with a minimum bet of USD 0.50","_marathon.taskBetInLiveGamesTitle":"Wager USD 50 on Live Games","_marathon.taskBetOnSportsDesc":"We have plenty sport events, where you can try your luck. Choose any and bet","_marathon.taskBetOnSportsTitle":"Bet a total of {betAmount} on Sports","_marathon.taskClaimWeeklyCashbackDesc":"On Thursday, get link to 10% cashback on your weekly deposit losses in our Telegram channel","_marathon.taskClaimWeeklyCashbackTitle":"Claim weekly cashback","_marathon.taskDailyCashbackDesc":"Go to Cashback page in Offers and Bonuses to get 10% back on yesterday deposit losses","_marathon.taskDailyCashbackTitle":"Claim daily cashback","_marathon.taskDepositInOnePaymentDesc":"We support local payments and crypto deposits. Choose your best option in Wallet","_marathon.taskDepositInOnePaymentTitle":"Deposit {depAmount}+ in one payment","_marathon.taskDownloadApp":"Download Mobile App","_marathon.taskDownloadAppDesc":"Open the mobile app page, choose iOS or Android and follow the instructions","_marathon.taskDownloadAppTitle":"Download {brand} Mobile App","_marathon.taskDownloadBtn":"Download for {keys} Key | Download for {keys} Keys","_marathon.taskEngineOfFortune1SpinTitle":"Play 1 Spin in the Engine of Fortune","_marathon.taskEngineOfFortune5SpinsTitle":"Play 5+ spins in Engine of Fortune","_marathon.taskEngineOfFortuneDesc":"Deposit {depAmount}+ in one payment to get 3 Fortune Spins and a chance to win up to 5 BTC","_marathon.taskInternalCurBonusDesc":"Check your {currency} bonuses on Bonuses Page and activate one of them","_marathon.taskInternalCurBonusTitle":"Activate {currency} bonus on Bonuses Page","_marathon.taskNewsletterBonusDesc":"Every Monday we send email with secret bonus. Activate it on Bonuses Page","_marathon.taskNewsletterBonusTitle":"Claim bonus from {brand} newsletter","_marathon.taskPlaySpinsBanditDesc":"A fun slot filled with clever thieves, exciting heists, and big wins!","_marathon.taskPlaySpinsBiggerBassDesc":"Reel in even bigger catches in this Pragmatic Play sequel, featuring Free Spins, multipliers, and a thrilling fishing adventure","_marathon.taskPlaySpinsDogHouseDesc":"A fan-favorite game featuring adorable pups, sticky wilds, and huge Free Spins wins","_marathon.taskPlaySpinsFireJokerDesc":"This fiery 3-reel classic from brings blazing wins with respins and a thrilling multiplier wheel!","_marathon.taskPlaySpinsNoLimitDesc":"NoLimit City’s wild west gets bloodier in this high-volatility slot, packed with xNudge mechanics and massive win potential","_marathon.taskPlaySpinsRetroSweetsDesc":"A nostalgic sugar rush offering classic candy visuals, fun mechanics, and sweet potential wins","_marathon.taskPlaySpinsSweetBonanzaDesc":"Try your luck in this popular slot featuring cascading wins, multipliers, and a tasty candy theme","_marathon.taskPlaySpinsTitle":"Play {fsAmount} Spins in {game} by {provider}","_marathon.taskPlaySpinsVikingDesc":"Join Smokey the raccoon in a quest for riches in a vibrant Viking village","_marathon.taskProgressBet":"Bet a total of ${betAmount}","_marathon.taskProgressBetLive":"Bet a total of ${betAmount}","_marathon.taskProgressBetSports":"Bet a total of ${betAmount} on Sports","_marathon.taskProgressMinBet":"${minBet} minimum bet","_marathon.taskSubscribeChannelDesc":"And get secret promocodes, cashback links and many other perks","_marathon.taskSubscribeChannelTitle":"Subscribe to {brand} Telegram channel","_marathon.taskWelcomeBonusDesc":"Choose Welcome or VIP bonus in Wallet and make deposit","_marathon.taskWelcomeBonusTitle":"Make 4 deposits with Welcome or VIP Pack","_marathon.taskWelcomePackFreeSpinsDesc":"Activate Free Spins from Welcome Pack on Bonuses page and enjoy playing","_marathon.taskWelcomePackFreeSpinsTitle":"Spend Free Spins from Welcome Pack","_marathon.thisWeekOnly":"THIS WEEK ONLY","_marathon.todayTasksTitle":"Tasks for Today","_marathon.unlockedOnceDesc":"Can be unlocked just once","_marathon.unlockedStatus":"Unlocked","_marathon.unlockForKeys":"Unlock for {keys} Keys","_marathon.unlockLevel1PackDesc":"{packName} is all yours now. Its rewards will be in the Bonuses and Engine of Fortune sections","_marathon.unlockPackDesc":"{packName} is yours","_marathon.unlockPackTitle":"Great Choice!","_marathon.violetPack":"Violet Pack","_marathon.whereRewardsDesc1":"Activate {currency}, FS and deposit bonus on Bonuses page","_marathon.whereRewardsDesc2":"Use Fortune spins in Engine of Fortune","_marathon.whereRewardsDesc3":"Weekly cashback applies to all next deposits for 7 days","_marathon.whereRewardsTitle":"Where to find rewards?","_marathon.whitePack":"White Pack","_marathon.youEarnedKeys":"You Earned {keys} Key | You Earned {keys} Keys","_marathonmenuBannerDesc":"Complete tasks to get FS, bonuses, cashback","_menu.bannerHappyHourDesc":"Deposit within 60 min and claim {percent}%+{fsAmount} FS bonus","_meta.description":"Get 20% cashback from the start. Up to 5 BTC guaranteed bonus on the Engine of Fortune","_meta.title":"{brand} Online Casino","_mobMenu.cachback":"Cashback","_mobMenu.gamesFilter":"Filter","_mobMenu.gamesSort":"Sort","_mobMenu.offersAndBonuses":"Offers and Bonuses","_modal.noConnectionDesc":"Check your Wi-Fi or mobile data, then try again","_modal.noConnectionTitle":"No Internet Connection","_modal.passwordRecoveryDesc":"Log in with new credentials to continue","_modal.passwordRecoveryTitle":"Password updated","_modal.promocodeInvalidDesc":"But you still can use another active promocode—find it on Bonuses page","_modal.promocodeInvalidTitle":"Promocode Invalid","_ndbBonus.regBannerText":"Join to get your No Deposit {currency} Bonus","_notification.activationRestrictedError":"Promocode Can’t be Activated by Player","_notification.bonus":"You got {amount} {currency} bonus. Activate it in the Bonuses","_notification.bonusBurned":"Bonus burned. Next time deposit USD {amount}+ to get bonus & {fsAmount} Free Spins","_notification.bonusWithFS":"You got {amount} {currency} bonus & {fsAmount} Free Spins. Activate it in the Bonuses","_notification.checkReferralProgramDesc":"Claim {fsAmount} Free Spins as welcome gift just for exploring its benefits","_notification.checkReferralProgramTitle":"Check Out Our Referral Program","_notification.confirm":"Confirm to proceed","_notification.depositMade":"Deposit made","_notification.gotFreeSpins":"You got {fsAmount} Free Spins","_notification.gotFreeSpinsDesc":"You can find them on Bonuses page","_notification.internalCurrencyLimitDesc":"Your {currency} balance is over cashout limit. Convert it in Wallet to keep playing","_notification.internalCurrencyLimitTitle":"{currency} limit reached","_notification.lastbonusBurned":"Bonus burned, deposit was below the minimum sum. But we often send new offers—check your email and Bonuses page","_notification.makeItNextTime":"You'll make it next time","_notification.notificationModalMessage":"Take a break—you've been playing for {time} minutes","_notification.promocodeDesc":"Make sure it's correct or try another one","_notification.referalReward":"You got {fsAmount} FS for {number} invited friend | You got {fsAmount} FS for {number} invited friends","_notification.referalRewardDesc":"Claim them on Invite Friends page","_notification.referralLeaderboardWinnerDesc":"Your {fsAmount} Free Spins are waiting on the Bonuses page","_notification.referralLeaderboardWinnerTitle":"You’ve Won a Leaderboard Reward!","_notification.referralLinkCopied":"Referral Link Copied","_notification.regreshPageBtn":"Refresh page","_notification.regreshPageTitle":"Refresh to get your cashback","_notification.stop":"Stop Playing","_notification.tournamentsNewRankDesc":"You’ve made it to {place} place in {tournamentName}!","_notification.tournamentsNewRankTitle":"New Rank: {place} Place!","_notification.tryAgainLater":"Try again later","_notification.tryLuckIn24h":"Try your luck again in 24 hours!","_notification.withdrawalCanceled":"Withdrawal Canceled","_notification.withdrawalCanceledDesc":"Funds are back in your wallet — place a bet and try your luck!","_notification.withdrawalMade":"Withdrawal made","_notification.withdrawalMadeDesc":"Funds sent to selected method","_notification.withdrawalNotCanceled":"Withdrawal Not Cancelled","_notification.withdrawalNotCanceledDesc":"Refresh page or try again later","_notifications.enabledDesc":"Manage them anytime in Settings","_notifications.enabledTitle":"Notifications enabled","_notifications.modalEnableNewDeviceDesc":"Get updates on withdrawals, bonuses, tournaments and account activity here too","_notifications.modalEnableNewDeviceMobTitle":"Get Notifications Here Too","_notifications.modalEnableNewDeviceTitle":"Enable Notifications on This Device","_notifications.modalLoginMobDesc":"Turn on notifications for withdrawals, bonuses, tournaments, account updates","_notifications.modalLoginMobTitle":"Don’t Miss Updates","_notifications.modalLoginTitle":"You’re Missing Important Updates","_notifications.modalSettingsTurnOffDesc":"If you turn them off, you’ll only be able to turn them on again on {device} only","_notifications.modalSettingsTurnOffTitle":"Turn Off Notifications?","_notifications.modalSettingsTurnOnDesc":"To get notifications on {device}, turn them on on that device","_notifications.modalSettingsTurnOnTitle":"Turn On Notifications on {device}","_notifications.modalStayUpdatedDesc":"Get notified about withdrawal status, new bonuses, tournaments and account updates","_notifications.modalStayUpdatedMobDesc":"Get updates on withdrawals, bonuses, tournaments and account activity","_notifications.modalStayUpdatedMobTitle":"Get Important Notifications","_notifications.modalStayUpdatedTitle":"Stay Updated With Notifications","_page.AmlPolicy":"1.1. {domain} (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or protections are enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. He will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address) will be withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use in greater propensity, measures such as suspension when for example transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations and that in some instances, alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
","_page.BonusPolicy":"At {domain}, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. {currency}, which stands for {brand} Monetary Resource, is the proprietary digital currency used within the {brand} platform.
2.2. The exchange rate for {currency} is set at 1 {currency} per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The {currency} Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the {brand} platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the {currency} bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the {currency} bonus and review the current wagering requirements, users should click on \"Deposit\", then \"Withdrawal\", and select the {currency} account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet. To wager {currency} funds, Players may place bets exclusively on {brand} slot games; bets placed on the other games will not count toward wagering requirements. Other wagering requirements may apply for specific bonus offers as described in this Terms & Conditions or Bonus Policy.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The {currency} Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. Any unused Free Spins available on the Player’s balance at the time of conversion will also be reset to zero.
For instance, let's consider a scenario where a player receives 30 {currency} with a maximum cashout limit of 150 {currency}. If this player wins 800 {currency} and decides to withdraw the entire amount, only 150 {currency} out of 800 {currency} will be converted to the USDT balance, while the remaining 650 {currency} will be deducted automatically. Any unused Free Spins available on the Player’s balance will also be reset to zero.
Similarly, if the player chooses to withdraw only 50 {currency} out of 800 {currency}, 50 {currency} will be converted to USDT, and the remaining balance will be deducted to 100 {currency}, which equals 150 {currency} maximum cashout limit.
2.10. When withdrawing real (non-bonus, fiat or crypto) currency, the {currency} balance is reset to zero each time. Any unused Free Spins available on the Player’s balance will also be reset to zero. For instance, if a user has $50 and 100 {currency} on their balance and decides to withdraw $50, the {currency} balance and all Free Spins will be reset to zero without saving any remaining amount for future transactions.
2.11. The Player may earn or receive {currency} in any amount, including above the maximum cashout attached to the active bonus (the \"Max Cashout\"). However, {currency} can be used for gameplay only while the {currency} balance is below the Max Cashout and until wagering is completed. Where wagering is completed and the {currency} balance is at or above the Max Cashout, {currency} play is fully disabled across all games and the {currency} currency option is disabled in game lobbies.
The Player may request conversion/redemption up to the Max Cashout via the wallet in line with applicable bonus rules. While the Max Cashout condition applies, all {currency} is non-playable and has no cash value other than through the wallet conversion/redemption flow within the Mac Cashout limit. {currency} play will be re-enabled once the Player completes conversion/redemption (or the bonus is settled/expired) so that the remaining {currency} balance no longer meets or exceeds the Max Cashout.
2.12. In the event that a Player converts bonus funds or bonus winnings (including {currency}) into real currency (USDT) and continues to place bets thereafter, the Player acknowledges and agrees that the maximum cashout limit is applicable to the original bonus shall continue to apply.
Any balance exceeding the applicable maximum cashout amount that results directly or indirectly from gameplay associated with such bonus funds may be deducted at the time of withdrawal or account settlement.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with {brand} and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum deposit, the applicable amount of which is indicated and displayed in the Player's personal account;
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. {brand} reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7. The welcome bonus will be automatically credited to the player's {currency} Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of sixty times (x60) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by the maximum cashout amount equal to ten times the bonus amount received (max release x5).. Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.14. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.15. The Free Spins bonus is available for the games chosen by {brand}. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.16. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of {brand}.
3.17. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The VIP Welcome Bonus Offer (\"VIP Offer\") is a special promotional offer available exclusively to new players (\"Players\") who register an account with iWild Casino (\"Casino\") and make an initial deposit of at least $2,000 USD. Subsequent deposits (2nd to 4th) require a minimum of $500 USD to qualify for VIP Offer deposit bonuses. By participating in this Offer, Players agree to comply with and be bound by these Terms and Conditions.
4.2. The VIP Offer is available only to new Players who:
— Have successfully registered for an account with the Casino.
— Make the first deposit of at least $2,000 USD
4.3. Players who meet the eligibility criteria will automatically qualify for the VIP Offer.
4.4. The bonus funds will be credited to the Player's account immediately after each qualifying deposit is made. The VIP pack includes the following bonuses:
— First Deposit Bonus: 150% bonus up to $15,000 + 100 Free Spins in games chosen by {brand}.
— Second Deposit Bonus: 100% bonus up to $15,000 + 100 Free Spins in games chosen by {brand}.
— Third Deposit Bonus: 100% bonus up to $15,000 + 100 Free Spins in games chosen by {brand}.
— Fourth Deposit Bonus: 150% bonus up to $15,000 + 100 Free Spins in games chosen by {brand}.
4.5. The total bonus amount is subject to a Max Up limit of $60,000. The maximum bonus amount for each of the four deposits is $15,000.
4.6. The Max Cashout limit applies, meaning the maximum amount that can be released from the bonus is capped at a specific multiple of the bonus amount.
4.7. In order to withdraw any bonus funds, the Player must first fulfill the applicable wagering requirement. Each bonus within the VIP Bonus Pack is subject to a wagering requirement of twenty five times (x25) the total of the deposit amount plus the bonus amount.
Wagers placed using minimal-risk betting strategies (including, but not limited to, betting on both outcomes in a single game) will not count toward satisfying the wagering requirement.
4.8. Players have 10 days to meet the Wagering Requirement after each bonus is credited. If the Wagering Requirement is not met within this period, any remaining bonus funds and any winnings derived from the bonus will be forfeited. Partial progress toward the Wagering Requirement will not be carried over or applied to future promotions.
4.9. The Free Spins bonus is available for the games chosen by {brand}. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 250 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
4.10. If a Player makes a first deposit of more than $2,000 and subsequent deposits of less than $500, the Player will retain the first deposit bonus and other benefits of the VIP Status but will lose the opportunity to receive the bonus determined by the VIP Offer on the following deposits.
4.11. Players who qualify for the VIP Offer will be assigned a Personal Manager, who will provide personalized assistance and support.
4.12. The Player may use {currency} (In-Game Currency) in live games, subject to the Casino's specific terms and conditions governing the use of {currency}.
4.13. The VIP Offer is limited to one (1) per Player, household, IP address, and/or device.
4.14. The Casino reserves the right to modify, suspend, or terminate the VIP Offer at any time without prior notice. Any changes will take immediate effect, and the Casino will not be responsible for informing Players of such changes. It is the Player’s responsibility to review the Terms regularly.
4.15. Any abuse of the VIP Offer or violation of these Terms and Conditions may result in the forfeiture of the bonus and any associated winnings, as well as the closure of the Player's account.
4.16. By participating in the VIP Offer, the Player agrees to the Casino's General Terms and Conditions, and its Privacy Policy.
5.1. The Engine of Fortune is a unique feature of {brand} that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
5.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
5.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their {brand} account.
5.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
5.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
5.6. The Player has the option to use each Fortune spin within 24 hours.
5.7. The Player can use all 3 Fortune spins within a 72-hour period.
5.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
5.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
5.10. While receiving a bonus on the Engine of Fortune is guaranteed, {brand} is not responsible for Bitcoin winnings, as the wheel operates based on luck.
5.11. Winnings are automatically credited to the Player's {currency} account. {brand} reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
5.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
5.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the {currency} account with a 3x wagering requirement.
5.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
5.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the {currency} account with a 3x wagering requirement.
The Casino offers players up to 20% total cashback, considering of 10% daily and 10% weekly cashback. Each type of cashback is calculated separately based on the player's real-money gaming activity. This two-level system allows players to recover part of their losses both daily and weekly, keeping the game enjoyable even during a losing streak.
Cashback can only be issued on the player's own deposited funds that remain in play. To ensure this, the Casino uses an \"Active Balance\" limit – the maximum amount from which cashback can be calculated.
Daily cashback equals 10% of Player net losses (bets minus winnings) from real-money bets made during the previous 24 hours (00:00-23:59 UTC).
— Only bets places with your real balance are counted.
— Bets made with bonus funds or free bets are excluded.
— Bets in live games and crash games are excluded, except for VIP players who may receive individual terms from their VIP manager.
— If your daily result is break-even or a win, cashback is not granted.
Cashback applies only to real-money deposits that remain \"active\". Active deposits are calculates as:
Active Balance = Total Deposits – Total Withdrawals – Total Losses Already Covered by Cashback
This value represents the maximum amount of your own funds still in play, and cashback cannot be calculated beyond this amount.
If your daily losses exceed your Active Balance, cashback is calculates only up to the Active Balance.
— Daily cashback is automatically calculated at 01:00 UTC the next day.
— Player must click \"Get Cashback\" in their account to receive it within 24 hours.
— Unclaimed daily cashback expires after 24 hours.
Player deposits $200 and loses $100 on eligible games with no prior withdrawals.
— Daily cashback = 10% of $100 = $10
— After claiming this cashback, $100 (the losses covered) is deducted from Active Balance for future calculations.
— Withdrawn $50, OR
— Already received cashback on $50 in losses earlier
Their Active Balance would be reduced accordingly:
— Active Balance = $200 - $50 (withdrawal) - $50 (previous losses covered) = $100
— Maximum cashback available = 10% of $100 = $10
Weekly cashback equals 10% of your total net losses (bets minus winnings) over the last seven days (Thursday 00:00 UTC – Wednesday 23:59 UTC).
Weekly cashback is calculated independently from daily cashback.
However, it follows the same Active Balance rule: the amount eligible for weekly cashback cannot exceed your current Active Balance:
Active Balance = Total Deposits – Total Withdrawals – Total Losses Already Covered by Cashback
— Weekly cashback becomes available automatically every Thursday at 12:00 UTC.
— You have 7 days to claim it via the \"Get Cashback\" button.
— Unclaimed weekly cashback expires after 7 days.
During the week, you deposited $300, lost $150 overall, and made no withdrawals.
— Weekly cashback = 10% of $150 = $15
— On Thursday, you can claim this $15.
After claiming, $150 (the losses covered by this cashback) will be deducted from your Active Balance for future calculations.
— Withdrawn $200 earlier, OR
— Already received cashback on $100 in losses during the week
Their Active Balance would be:
— Active Balance = $300 - $200 (withdrawal) - $100 (previous losses covered) = $0
— In this case, no weekly cashback would be availble, as your Active Balance is depleted.
All cashback is credited directly to your real-money balance and is subject to a 3x wagering requirement. Wagering applies to all eligible games participating in the cashback program. You can withdraw cashback funds after completing the wagering requirement.
— Cashback is calculated only on games marked with the \"Cashback On\" icon.
— Winnings obtained from bonus funds or free bets are excluded.
— Live games, Baccarat, and crash games are not eligible for cashback, except for VIP players, who may receive individual offers from their VIP manager.
— Sports bets are included only after the event result becomes known. Canceled or refunded bets are not counted.
Cashback is calculated and paid in the same currency as the account where losses occurred.
— If displayed in another currency, minor difference may occur due to exchange rate changes.
— Cashback is automatically available to all active players; no separate program enrollment is required.
— The Casino is not responsible for delays or technical issued beyond its control.
— The Casino reserves the right to modify or cancel the cashback program at any time without prior notice.
7.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the {brand} players. These Tips can be used at {brand} Online Casino, providing Players with extra opportunities to enjoy the platform's offerings.
7.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
7.3. Streamers can directly transfer Tips to viewers' {brand} Online Casino accounts. Viewers need to provide their {brand} Online Casino usernames for the transfer.
7.4. Tip Types: Streamers can send tips in {currency} or real cash.
7.5. Viewers can use their bonuses to play various casino games available on {brand} Online Casino.
7.6. All bonuses, whether in {currency} or real money, are subject to a x3 wagering requirement before they can be withdrawn.
7.7. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
7.8. Max Release: The maximum release restriction does not apply to {currency} tips.
7.9. Legal disclaimer
7.9.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from {brand} Online Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
7.9.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
8.1. Players can participate in the Referral Program by inviting friends to join {brand} Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
{brand} Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. {brand} Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. The Referral Program features a tier-based structure, where each tier corresponds to a specific number of referred friends who have completed the deposit requirement. Each completed tier unlocks eligibility for standard Free Spins and bonus Free Spins, as defined in the program schedule.
8.5. Referred friends automatically receive their Free Spins upon meeting the deposit requirement. Referrers receive their Free Spins only after claiming. Referrers must manually claim unlocked rewards via the \"Claim\" button in the Referral Dashboard.
8.6. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. {brand} Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.7. After reaching 50 referred friends who have completed a qualifying deposit, the referrer reaches the final reward tier. Additional Free Spins earned for new referrals can be claimed together from the final tier card
8.8. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.9. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.10. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. {brand} Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.11. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.12. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts and the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. {brand} Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
9.1. The Referral Weekly Tournaments (\"Tournaments\") are competitions organized by {brand} Casino as part of the Referral Program. Participation in the Tournaments is voluntary and subject to the General Terms & Conditions, and the Bonus Policy.
9.2. Each Tournament runs weekly, starting on Monday at 00:00 (UTC) and ending on Sunday at 23:59 (UTC). At the start of each new Tournament week, the previous Tournament is closed and rewards are automatically credited to the winners' accounts, and a new Tournament begins immediately.
9.3. Only registered users with verified accounts are eligible to participate in the Tournaments.
9.4. Rankings are determined by the number of new users registered via a player's referral link during the active Tournament week. Only registrations completed within the Tournament period are counted.
9.5. The top three players are highlighted and eligible for weekly prizes, In the event of a tie, the player who achieved the result earlier will be ranked higher.
9.6. Weekly rewards are granted in the form of Free Spins or other bonuses as determined by {brand} Casino. The type, quantity, and game associated with each reward are specified in the Tournament announcement or on the Tournament page.
9.7. Rewards are automatically credited to winners' accounts on Monday at 00:00 (UTC) following the Tournament's conclusion. Winners are notified via both email and push notifications, and rewards are displayed in the \"Bonuses\" section. Free Spins are valid for 7 days from the date of crediting, and any used or expired Free Spins are forfeited without compensation.
9.8. {brand} Casino reserves the right to amend the Tournament's terms, duration, or prize structure at any time.
10.1. The {brand} Casino Wager Tournaments are competitions held by {brand} Casino. Participation is voluntary and available to registered users
10.2. Players are automatically enrolled in a Tournament upon placing a real-money wager on an eligible game, as specified in the Tournament details. Wagers made with bonus funds do not qualify unless explicitly stated otherwise.
10.3. Each Tournament may include specific participation criteria (e.g., minimum bet or eligible games). Only players who meet all criteria are eligible for ranking and prixes.
10.4. Only one account per player is permitted. Any attempt to gain an unfair advantage, including through multiple accounts or collusion, will result in disqualification and forfeiture of all rewards.
10.5. Each Tournament starts and ends according to the dates and times indicated in its description. {brand} Casino reserves the right to modify the schedule in case of technical or operational issues, with prior notice where feasible.
10.6. The final leaderboard is determined by the total amount of real-money wagers placed during the Tournament that meet the qualifying criteria. If two or more players have the same total wager, the player who reached the result earlier will be ranked higher.
10.7. Tournament prizes may include Free Spins, {currency} currency bonuses, cash prizes. or other rewards as determined by {brand} Casino. The type, amount, and wagering requirements (if applicable) for each prize are specified on the Tournament page.
10.8. Rewards are automatically credited to winners' accounts within 24 hours after the Tournament ends. All credited rewards are subject to the conditions stated in the Bonus Policy, including expiry periods, wagering requirements, and maximum withdrawal limits.
10.9. {brand} Casino reserves the right to verify all results and investigate any suspected fraudulent or manipulative behavior, including but not limited to multiple account creation, collusion, or irregular betting patterns.
10.10 {brand} Casino reserves the right to modify, suspend, or cancel any Tournament, including its structure, rewards, or rules for operational, legal, or regulatory reasons.
11.1. The Marathon is an onboarding promotion for newly-registered users.
11.2. Users complete tasks to earn \"Keys\". After the Marathon ends, Keys may be redeemed to open one or more \"Chests\" containing rewards (e.g., free spins, deposit bonus promo codes, increased Weekly Cashback, and no-deposit bonuses (\"NDBs\")) as set out below.
11.3. The Marathon is available once per person and once per account on the {brand}, to first-time registrants only.
11.4. The Marathon lasts seven (7) consecutive days from the exact timestamp of account registration (\"Start Time\"), measured by the Platform's server time (\"Platform Time\") shown in the user account.
Example: If registration occurs on 1 January at 11:13, the seventh day ends on 7 January at 11:13.
Day-2 tasks become available 24 hours and 1 minute after the Start Time (e.g., 2 January at 11:14 based on the example above). The same +1 minute offset applies to each subsequent day's task unlock.
11.5. Redemption Window: Chests may be opened only after the Marathon ends, i.e., from the beginning of the eighth day (in the example above, 7 January after 11:13).
11.6. Tasks and Keys
11.6.1. Daily Tasks: Each day presents a set of tasks. Completing a task credits the indicated Keys to the user's account. Each daily task title contains its specific conditions and progress status.
11.6.2. Additional Tasks: Available at any time during the 7-day period, not restricted to a specific day. These tasks introduce users to product features (e.g., Weekly Cashback or Fortune Wheel spins).
11.6.3. Keys have no cash value, are non-transferable, and may be used solely to open Chests in accordance with this Section.
11.7. Detailed information on the Chests contents, their cost (in Keys), the maximum number of bonuses and other applicable details is set out on the Marathon Rules page. The Company reserves the right to modify those Rules at any time without any prior notice to the User.
11.8. General Bonus rules apply (including but not limited to game weighting, excluded games, bet-size limits, and time limits). In case there are any discrepancies between current Policy and Marathon Rules, the terms of the second shall prevail.
11.9. The Marathon is intended for recreational users. Any attempt to exploit mechanics (including but not limited to multi-accounting, collusion, or use of VPN/technical masking to bypass restrictions) may result in forfeiture of Keys and rewards, account closure, and/or voided play at the Company's discretion.
11.10. Keys and rewards cannot be sold, exchanged for cash, or transferred. There is no cash alternative.
11.11. The Company may, at its reasonable discretion, request gameplay logs and additional verification before crediting or releasing any reward.
11.12 The Company may amend, suspend, or withdraw the Marathon (or any part of it) where necessary for legal, regulatory, or operational reasons. Any material change will be applied prospectively where feasible.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.CookiesPolicy.License":"This document describes how we collect cookies on {domain} (“Website”). The terms “we”, “us”, and “our” refer to Goodwin N., V., a legal person registered under the laws of Curacao. \n
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use “session cookies”, “persistent cookies” and other similar technologies (“cookies”).
\n
Strictly Necessary cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
– to ensure that bets placed by the Account Holder are associated with the Account Holder's betting coupon and Account;
– to ensure that the Account Holder receives any bonuses for which they are eligible, and
Other types of Cookies:
– to analyze statistics of the use of the Website (aggregate data without personal identification of the device) and conduct our marketing research via our developments, Google Analytics and/or Facebook Pixel. These cookies allow us to understand how visitors interact with our Website and to improve its performance;
– to personalize the content of the Website;
– to serve you with personalized advertisements;
– to adapt the Website language to your needs.
Please note that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
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We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies,” you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Information about cookies in Internet Explorer/Microsoft Edge
Information about cookies in Chrome
Information about cookies in Firefox
Information about cookies in Safari
Information about cookies in Opera
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","_page.CookiesPolicy.NoLicense":"This document describes how we collect cookies on {domain} (“Website”). The terms “we”, “us”, and “our” refer to {brand} and the website {domain}.\n
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use “session cookies”, “persistent cookies” and other similar technologies (“cookies”).
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Strictly Necessary cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
– to ensure that bets placed by the Account Holder are associated with the Account Holder's betting coupon and Account;
– to ensure that the Account Holder receives any bonuses for which they are eligible, and
Other types of Cookies:
– to analyze statistics of the use of the Website (aggregate data without personal identification of the device) and conduct our marketing research via our developments, Google Analytics and/or Facebook Pixel. These cookies allow us to understand how visitors interact with our Website and to improve its performance;
– to personalize the content of the Website;
– to serve you with personalized advertisements;
– to adapt the Website language to your needs.
Please note that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
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We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies,” you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Information about cookies in Internet Explorer/Microsoft Edge
Information about cookies in Chrome
Information about cookies in Firefox
Information about cookies in Safari
Information about cookies in Opera
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","_page.FooterInfo.License":"{domain} is owned and operated by Goodwin N.V., a company incorporated under the laws of Curaçao with registration number 151353 and registered address at Abraham de Veerstraat 1, Willemstad, Curaçao. {domain} is licensed and regulated by the Curacao Gaming Control Board (license OGL/2024/758/0228).
Remember that gambling can be addictive. Play responsibly. {domain} only accepts customers 18 years of age or older in accordance with your jurisdiction.
LUCKYLUCK LIMITED, registration number НЕ 404194, а company organized and existing under the laws of Cyprus, whose гegistered office is at Ioanni Mina, 8 Agios Ioannis, 4871, Limassol, Cyprus, acting as a paying agent on behalf of Goodwin N.V.
If you have any questions or suggestions about our site, please contact us at {email}
{domain}
©2026. All rights reserved
","_page.FooterInfo.NoLicense":"{domain}: Online Casino. Best online slots, live casino games, sports betting. We offer fast withdrawals, 24/7 support.
Remember that gambling can be addictive. Play responsibly. 18+
If you have any questions or suggestions about our site, please contact us at {email}
{domain}
©2026. All rights reserved
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of an addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on {domain}:
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
{brand} offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
{brand} has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email at {email}. We encourage you to consider these measures when playing on {brand}.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on {domain} to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you take the decision that you no longer want to play at {domain}, you can permanently block your access by contacting our Customer Service team by emailing {email}. If you wish to self-exclude yourself for a set period, you can do this by contacting our support by emailing {email}.
","_page.immerion.AmlPolicy":"1.1. Goodwin N. V. (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At Immerion, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for Immerion Monetary Resource, is the proprietary digital currency used within the Immerion platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the Immerion platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet. To wager IMR funds, Players may place bets exclusively on Immerion slots games; bets placed on other games will not count toward wagering requirements. Other wagering requirements may apply for specific bonus offers as described in this Terms & Conditions or Bonus Policy.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The VIP Welcome Bonus Offer (\"VIP Offer\") is a special promotional offer available exclusively to new players (\"Players\") who register an account with Immerion Casino (\"Casino\") and make an initial deposit of at least $2,000 USD. Subsequent deposits (2nd to 4th) require a minimum of $500 USD to qualify for VIP Offer deposit bonuses. By participating in this Offer, Players agree to comply with and be bound by these Terms and Conditions.
4.2. The VIP Offer is available only to new Players who:
— Have successfully registered for an account with the Casino.
— Make the first deposit of at least $2,000 USD
4.3. Players who meet the eligibility criteria will automatically qualify for the VIP Offer.
4.4. The bonus funds will be credited to the Player's account immediately after each qualifying deposit is made. The VIP pack includes the following bonuses:
4.5. The total bonus amount is subject to a Max Up limit of $60,000. The maximum bonus amount for each of the four deposits is $15,000.
4.6. The Max Cashout limit applies, meaning the maximum amount that can be released from the bonus is capped at a specific multiple of the bonus amount.
4.7. In order to withdraw any bonus funds, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of thirty times (x30) the total of the deposit amount plus the bonus amount.
Wagers placed using minimal-risk betting strategies (including, but not limited to, betting on both outcomes in a single game) will not count toward satisfying the wagering requirement.
4.8. Players have 10 days to meet the Wagering Requirement after each bonus is credited. If the Wagering Requirement is not met within this period, any remaining bonus funds and any winnings derived from the bonus will be forfeited. Partial progress toward the Wagering Requirement will not be carried over or applied to future promotions.
4.9. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 250 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
4.10. If a Player makes a first deposit of more than $2,000 and subsequent deposits of less than $500, the Player will retain the first deposit bonus and other benefits of the VIP Status but will lose the opportunity to receive the bonus determined by the VIP Offer on the following deposits.
4.11. Players who qualify for the VIP Offer will be assigned a Personal Manager, who will provide personalized assistance and support.
4.12. The Player may use IMR (In-Game Currency) in live games, subject to the Casino's specific terms and conditions governing the use of IMR.
4.13. The VIP Offer is limited to one (1) per Player, household, IP address, and/or device.
4.14. The Casino reserves the right to modify, suspend, or terminate the VIP Offer at any time without prior notice. Any changes will take immediate effect, and the Casino will not be responsible for informing Players of such changes. It is the Player’s responsibility to review the Terms regularly.
4.15. Any abuse of the VIP Offer or violation of these Terms and Conditions may result in the forfeiture of the bonus and any associated winnings, as well as the closure of the Player's account.
4.16. By participating in the VIP Offer, the Player agrees to the Casino's General Terms and Conditions, and its Privacy Policy.
5.1. The Engine of Fortune is a unique feature of Immerion that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
5.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
5.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their Immerion account.
5.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
5.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
5.6. The Player has the option to use each Fortune spin within 24 hours.
5.7. The Player can use all 3 Fortune spins within a 72-hour period.
5.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
5.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
5.10. While receiving a bonus on the Engine of Fortune is guaranteed, Immerion is not responsible for Bitcoin winnings, as the wheel operates based on luck.
5.11. Winnings are automatically credited to the Player's IMR account. Immerion reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
5.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
5.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
5.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
5.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
6.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
6.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
6.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
6.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
6.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
6.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
6.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
6.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
6.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the Immerion platform.
6.10. Cashback is credited automatically, even if the player's history includes sports bets.
6.11. The receipt of cashback does not require participation in the loyalty program.
6.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
6.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
6.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
6.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
6.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
6.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
6.18. The reporting period begins from the date the last cashback was credited.
6.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
6.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
6.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
6.22. Unclaimed daily cashback expires after 24 hours.
6.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
6.24. Cashback does not apply to live games or Baccarat.
6.25. Bets on live games or Baccarat do not count towards cashback.
6.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
6.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
7.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the Immerion players. These Tips can be used at Immerion Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
7.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
7.3. Streamers can directly transfer Tips to viewers' Immerion Crypto Casino accounts. Viewers need to provide their Immerion Casino usernames for the transfer.
7.4. Tip Types: Streamers can send tips in IMR or real cash.
7.5. Viewers can use their bonuses to play various casino games available on Immerion Crypto Casino.
7.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
7.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
7.5. Max Release: The maximum release restriction does not apply to IMR tips.
7.6. Legal disclaimer
7.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from Immerion Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
7.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
8.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at Immerion Online Crypto Casino (\"Casino\").
8.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (Immerion In-Game Currency), where 1 IMR is equivalent to 1 USDT.
8.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
8.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
8.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
8.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
8.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
8.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
8.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
8.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
8.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
8.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
9.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
9.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
9.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
9.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
9.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
9.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
9.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
9.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
9.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion.CookiesPolicy":"This document describes how we collect cookies on immerion.com (“Website”). The terms “we”, “us”, and “our” refer to Goodwin N..V., a legal person registered under the laws of Curacao.
A cookie is a small text file that is downloaded onto your ‘terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (cookies).
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Immerion.com is owned and operated by Goodwin N.V., a company incorporated under the laws of Curaçao with registration number 151353 and registered address at Abraham de Veerstraat 1, Willemstad, Curaçao. Immerion.com is licensed and regulated by Curacao Gaming Control Board (license OGL/2024/758/0228). Remember that gambling can be addictive. Play responsibly.
Immerion.com only accepts customers 18 years of age or older in accordance with your jurisdiction. LUCKYLUCK LIMITED, registration number HE 404194, a company organized and existing under the laws of Cyprus, is the payment operator of Goodwin N.V., acting as a paying agent on behalf of Goodwin N.V.
If you have any questions or suggestions about our site, please contact us at {email}
© Immerion.com 2025. All rights reserved
","_page.immerion.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on Immerion
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
Immerion offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
Immerion has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on Immerion.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at Immerion, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/05/2024, sets out the data processing practices carried out by Immerion.com. Here at Immerion we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using Immerion Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through Immerion is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Immerion remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
9.1. If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
9.2. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to your national data protection regulator.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your Immerion account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by Immerion. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
Our Terms and Conditions shall be governed by the Laws of Curacao. The parties agree that any dispute, controversy or claim arising out of or in connection with the Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of Curacao.
","_page.immerion.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 19/06/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion.com only accepts Players over 18 years of age.
1.2. immerion.com is owned and operated by Goodwin N. V., a company incorporated under the laws of Curaçao with registration number 151353 and registered address at Abraham de Veerstraat 9, Willemstad, Curaçao. immerion.com is licensed and regulated by Curacao Gaming Control Board (license OGL/2024/758/0228). LUCKYLUCK LIMITED, registration number НЕ 404194, а company organized and existing under the laws of Cyprus, whose гegistered office is at 9 Vasili Michailidi Street, 3026, Limassol, Cyprus, acting as an paying agent on behalf of Goodwin N.V. (hereinafter together referred — the \"Company\" or the \"Casino\").
1.3. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.4. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.5. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the master holder of the license, software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion.com reserves the right to terminate and/or change any games or events being offered on the Website.
5.11. Only one Casino Account per Player is allowed. Should You attempt or successfully open more than one Casino Account, under Your own name or under any other name, or should You attempt or succeed in using the Website by means of any other person's Casino Account, Casino will be entitled to immediately close all Your Casino Account(s), retain all monies in such Accounts and ban You from the future use of the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
6.12. Chargeback will lead to the account closure and balance set off.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.4. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.5. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.6. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.7. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.8. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.9. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.10. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.11. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.12. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player must place a minimum of one bet, equivalent to 3x the deposited amount. To wager IMR funds, Players may place bets exclusively on Immerion slots games; bets placed on other games will not count toward wagering requirements. Other wagering requirements may apply for specific bonus offers as described in this Terms & Conditions or Bonus Policy.
7.13. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.14. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. Immerion shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, Immerion reserves the right to verify Player’s identity in the process of closing Player’s account. It means that Immerion is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion.com where appropriate.
16.3. Immerion.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion.com, operated by Goodwin N.V. and LUCKYLUCK LIMITED, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Company — refers to Goodwin N.V., the entity that owns and operates immerion.com, and its payment operator, LUCKYLUCK LIMITED.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Payment Operator — LUCKYLUCK LIMITED, the entity responsible for handling payments on behalf of Goodwin N.V.
Player — any individual who registers on the Website and participates in the games offered by immerion.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
Chargeback — the reversal of a payment transaction by a bank or financial institution, initiated at the request of a cardholder or the issuing bank.
","_page.immerion_eu.AmlPolicy":"1.1. immerion.eu (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At immerion.eu, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for immerion.eu Monetary Resource, is the proprietary digital currency used within the immerion.eu platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the immerion.eu platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of immerion.eu that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their immerion.eu account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, immerion.eu is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. immerion.eu reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the immerion.eu platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the immerion.eu players. These Tips can be used at immerion.eu Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' immerion.eu Crypto Casino accounts. Viewers need to provide their immerion.eu Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on immerion.eu Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from immerion.eu Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at immerion.eu Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (immerion.eu In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion_eu.CookiesPolicy":"This document describes how we collect cookies on immerion.eu (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
immerion.eu is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
immerion.eu only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© immerion.eu 2025. All rights reserved
","_page.immerion_eu.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on immerion.eu
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
immerion.eu offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
immerion.eu has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on immerion.eu.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion.eu to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at immerion.eu, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion.eu. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by immerion.eu. Here at immerion.eu we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. immerion.eu will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. immerion.eu is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion.eu may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, immerion.eu is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using immerion.eu Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through immerion.eu is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that immerion.eu remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion.eu uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion.eu or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your immerion.eu account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion.eu and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by immerion.eu. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion_eu.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion.eu.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion.eu is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion.eu by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion.eu. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion.eu is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion.eu by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion.eu only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion.eu during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion.eu of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion.eu. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion.eu reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion.eu is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion.eu reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion.eu will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. immerion.eu reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. immerion.eu shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, immerion.eu reserves the right to verify Player’s identity in the process of closing Player’s account. It means that immerion.eu is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at immerion.eu's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion.eu or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion.eu and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion.eu prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion.eu T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion.eu and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion.eu where appropriate.
16.3. immerion.eu expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion.eu, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion.eu.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion.eu, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Immerion1 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At Immerion1, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for Immerion1 Monetary Resource, is the proprietary digital currency used within the Immerion1 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the Immerion1 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of Immerion1 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their Immerion1 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, Immerion1 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. Immerion1 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the Immerion1 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the Immerion1 players. These Tips can be used at Immerion1 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' Immerion1 Crypto Casino accounts. Viewers need to provide their Immerion1 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on Immerion1 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from Immerion1 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at Immerion1 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (Immerion1 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion1.CookiesPolicy":"This document describes how we collect cookies on immerion1.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Immerion1.com is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
Immerion1.com only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© Immerion1.com 2025. All rights reserved
","_page.immerion1.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on Immerion1
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
Immerion1 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
Immerion1 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on Immerion1.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion1.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at Immerion1, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion1.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by Immerion1.com. Here at Immerion1 we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion1 will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion1 is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion1.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion1 is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using Immerion1 Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through Immerion1 is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Immerion1 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion1.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion1.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your Immerion1 account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion1.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by Immerion1. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion1.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion1.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion1.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion1.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion1.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion1.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion1.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion1.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion1.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion1.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion1.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion1.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion1.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion1.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion1.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. Immerion1 reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. Immerion1 shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, Immerion1 reserves the right to verify Player’s identity in the process of closing Player’s account. It means that Immerion1 is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion1's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion1.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion1.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion1.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion1.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion1.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion1.com where appropriate.
16.3. Immerion1.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion1.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion1.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion1.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Immerion2 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At Immerion2, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for Immerion2 Monetary Resource, is the proprietary digital currency used within the Immerion2 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the Immerion2 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of Immerion2 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their Immerion2 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, Immerion2 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. Immerion2 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the Immerion2 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the Immerion2 players. These Tips can be used at Immerion2 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' Immerion2 Crypto Casino accounts. Viewers need to provide their Immerion2 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on Immerion2 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from Immerion2 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at Immerion2 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (Immerion2 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion2.CookiesPolicy":"This document describes how we collect cookies on immerion2.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Immerion2.com is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
Immerion2.com only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© Immerion2.com 2025. All rights reserved
","_page.immerion2.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on Immerion2
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
Immerion2 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
Immerion2 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on Immerion2.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion2.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at Immerion2, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion2.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by Immerion2.com. Here at Immerion2 we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion2 will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion2 is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion2.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion2 is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using Immerion2 Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through Immerion2 is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Immerion2 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion2.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion2.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your Immerion2 account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion2.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by Immerion2. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion2.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion2.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion2.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion2.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion2.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion2.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion2.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion2.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion2.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion2.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion2.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion2.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion2.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion2.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion2.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. Immerion2 reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. Immerion2 shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, Immerion2 reserves the right to verify Player’s identity in the process of closing Player’s account. It means that Immerion2 is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion2's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion2.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion2.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion2.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion2.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion2.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion2.com where appropriate.
16.3. Immerion2.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion2.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion2.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion2.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Goodwin N. V. (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At Immerion, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for Immerion Monetary Resource, is the proprietary digital currency used within the Immerion platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the Immerion platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet. To wager IMR funds, Players may place bets exclusively on Immerion slots games; bets placed on other games will not count toward wagering requirements. Other wagering requirements may apply for specific bonus offers as described in this Terms & Conditions or Bonus Policy.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The VIP Welcome Bonus Offer (\"VIP Offer\") is a special promotional offer available exclusively to new players (\"Players\") who register an account with Immerion Casino (\"Casino\") and make an initial deposit of at least $2,000 USD. Subsequent deposits (2nd to 4th) require a minimum of $500 USD to qualify for VIP Offer deposit bonuses. By participating in this Offer, Players agree to comply with and be bound by these Terms and Conditions.
4.2. The VIP Offer is available only to new Players who:
— Have successfully registered for an account with the Casino.
— Make the first deposit of at least $2,000 USD
4.3. Players who meet the eligibility criteria will automatically qualify for the VIP Offer.
4.4. The bonus funds will be credited to the Player's account immediately after each qualifying deposit is made. The VIP pack includes the following bonuses:
4.5. The total bonus amount is subject to a Max Up limit of $60,000. The maximum bonus amount for each of the four deposits is $15,000.
4.6. The Max Cashout limit applies, meaning the maximum amount that can be released from the bonus is capped at a specific multiple of the bonus amount.
4.7. In order to withdraw any bonus funds, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of thirty times (x30) the total of the deposit amount plus the bonus amount.
Wagers placed using minimal-risk betting strategies (including, but not limited to, betting on both outcomes in a single game) will not count toward satisfying the wagering requirement.
4.8. Players have 10 days to meet the Wagering Requirement after each bonus is credited. If the Wagering Requirement is not met within this period, any remaining bonus funds and any winnings derived from the bonus will be forfeited. Partial progress toward the Wagering Requirement will not be carried over or applied to future promotions.
4.9. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 250 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
4.10. If a Player makes a first deposit of more than $2,000 and subsequent deposits of less than $500, the Player will retain the first deposit bonus and other benefits of the VIP Status but will lose the opportunity to receive the bonus determined by the VIP Offer on the following deposits.
4.11. Players who qualify for the VIP Offer will be assigned a Personal Manager, who will provide personalized assistance and support.
4.12. The Player may use IMR (In-Game Currency) in live games, subject to the Casino's specific terms and conditions governing the use of IMR.
4.13. The VIP Offer is limited to one (1) per Player, household, IP address, and/or device.
4.14. The Casino reserves the right to modify, suspend, or terminate the VIP Offer at any time without prior notice. Any changes will take immediate effect, and the Casino will not be responsible for informing Players of such changes. It is the Player’s responsibility to review the Terms regularly.
4.15. Any abuse of the VIP Offer or violation of these Terms and Conditions may result in the forfeiture of the bonus and any associated winnings, as well as the closure of the Player's account.
4.16. By participating in the VIP Offer, the Player agrees to the Casino's General Terms and Conditions, and its Privacy Policy.
5.1. The Engine of Fortune is a unique feature of Immerion that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
5.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
5.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their Immerion account.
5.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
5.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
5.6. The Player has the option to use each Fortune spin within 24 hours.
5.7. The Player can use all 3 Fortune spins within a 72-hour period.
5.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
5.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
5.10. While receiving a bonus on the Engine of Fortune is guaranteed, Immerion is not responsible for Bitcoin winnings, as the wheel operates based on luck.
5.11. Winnings are automatically credited to the Player's IMR account. Immerion reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
5.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
5.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
5.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
5.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
6.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
6.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
6.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
6.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
6.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
6.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
6.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
6.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
6.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the Immerion platform.
6.10. Cashback is credited automatically, even if the player's history includes sports bets.
6.11. The receipt of cashback does not require participation in the loyalty program.
6.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
6.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
6.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
6.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
6.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
6.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
6.18. The reporting period begins from the date the last cashback was credited.
6.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
6.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
6.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
6.22. Unclaimed daily cashback expires after 24 hours.
6.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
6.24. Cashback does not apply to live games or Baccarat.
6.25. Bets on live games or Baccarat do not count towards cashback.
6.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
6.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
7.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the Immerion players. These Tips can be used at Immerion Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
7.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
7.3. Streamers can directly transfer Tips to viewers' Immerion Crypto Casino accounts. Viewers need to provide their Immerion Casino usernames for the transfer.
7.4. Tip Types: Streamers can send tips in IMR or real cash.
7.5. Viewers can use their bonuses to play various casino games available on Immerion Crypto Casino.
7.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
7.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
7.5. Max Release: The maximum release restriction does not apply to IMR tips.
7.6. Legal disclaimer
7.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from Immerion Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
7.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
8.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at Immerion Online Crypto Casino (\"Casino\").
8.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (Immerion In-Game Currency), where 1 IMR is equivalent to 1 USDT.
8.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
8.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
8.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
8.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
8.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
8.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
8.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
8.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
8.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
8.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
9.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
9.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
9.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
9.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
9.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
9.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
9.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
9.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
9.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion3.CookiesPolicy":"This document describes how we collect cookies on immerion3.com (“Website”). The terms “we”, “us”, and “our” refer to Goodwin N..V., a legal person registered under the laws of Curacao.
A cookie is a small text file that is downloaded onto your ‘terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (cookies).
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Immerion3.com is owned and operated by Goodwin N.V., a company incorporated under the laws of Curaçao with registration number 151353 and registered address at Abraham de Veerstraat 1, Willemstad, Curaçao. Immerion3.com is licensed and regulated by Curacao Gaming Control Board (license OGL/2024/758/0228). Remember that gambling can be addictive. Play responsibly.
Immerion3.com only accepts customers 18 years of age or older in accordance with your jurisdiction. LUCKYLUCK LIMITED, registration number HE 404194, a company organized and existing under the laws of Cyprus, is the payment operator of Goodwin N.V., acting as a paying agent on behalf of Goodwin N.V.
If you have any questions or suggestions about our site, please contact us at {email}
© Immerion3.com 2025. All rights reserved
","_page.immerion3.GamingPolicy":"Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on Immerion
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
Immerion offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
Immerion has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on Immerion.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion3.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at Immerion, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion3.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/05/2024, sets out the data processing practices carried out by Immerion3.com. Here at Immerion we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion3.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using Immerion Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through Immerion is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Immerion remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion3.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
9.1. If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
9.2. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to your national data protection regulator.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion3.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your Immerion account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion3.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by Immerion. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
Our Terms and Conditions shall be governed by the Laws of Curacao. The parties agree that any dispute, controversy or claim arising out of or in connection with the Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of Curacao.
","_page.immerion3.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion3.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion3.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion3.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 19/06/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion3.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion3.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion3.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion3.com only accepts Players over 18 years of age.
1.2. immerion3.com is owned and operated by Goodwin N. V., a company incorporated under the laws of Curaçao with registration number 151353 and registered address at Abraham de Veerstraat 9, Willemstad, Curaçao. immerion3.com is licensed and regulated by Curacao Gaming Control Board (license OGL/2024/758/0228). LUCKYLUCK LIMITED, registration number НЕ 404194, а company organized and existing under the laws of Cyprus, whose гegistered office is at 9 Vasili Michailidi Street, 3026, Limassol, Cyprus, acting as an paying agent on behalf of Goodwin N.V. (hereinafter together referred — the \"Company\" or the \"Casino\").
1.3. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.4. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.5. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the master holder of the license, software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion3.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion3.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion3.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion3.com reserves the right to terminate and/or change any games or events being offered on the Website.
5.11. Only one Casino Account per Player is allowed. Should You attempt or successfully open more than one Casino Account, under Your own name or under any other name, or should You attempt or succeed in using the Website by means of any other person's Casino Account, Casino will be entitled to immediately close all Your Casino Account(s), retain all monies in such Accounts and ban You from the future use of the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion3.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
6.12. Chargeback will lead to the account closure and balance set off.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.4. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.5. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.6. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion3.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.7. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.8. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.9. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.10. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.11. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.12. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player must place a minimum of one bet, equivalent to 3x the deposited amount. To wager IMR funds, Players may place bets exclusively on Immerion slots games; bets placed on other games will not count toward wagering requirements. Other wagering requirements may apply for specific bonus offers as described in this Terms & Conditions or Bonus Policy.
7.13. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.14. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. Immerion shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, Immerion reserves the right to verify Player’s identity in the process of closing Player’s account. It means that Immerion is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion3.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion3.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion3.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion3.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion3.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion3.com where appropriate.
16.3. Immerion3.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion3.com, operated by Goodwin N.V. and LUCKYLUCK LIMITED, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Company — refers to Goodwin N.V., the entity that owns and operates immerion3.com, and its payment operator, LUCKYLUCK LIMITED.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Payment Operator — LUCKYLUCK LIMITED, the entity responsible for handling payments on behalf of Goodwin N.V.
Player — any individual who registers on the Website and participates in the games offered by immerion3.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion3.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
Chargeback — the reversal of a payment transaction by a bank or financial institution, initiated at the request of a cardholder or the issuing bank.
","_page.immerion31.AmlPolicy":"1.1. Immerion2 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At Immerion31, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for Immerion31 Monetary Resource, is the proprietary digital currency used within the Immerion31 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the Immerion31 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of Immerion31 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their Immerion31 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, Immerion31 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. Immerion31 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the Immerion31 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the Immerion31 players. These Tips can be used at Immerion31 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' Immerion31 Crypto Casino accounts. Viewers need to provide their Immerion31 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on Immerion31 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from Immerion31 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at Immerion31 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (Immerion31 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion31.CookiesPolicy":"This document describes how we collect cookies on immerion31.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Immerion31.com is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
Immerion31.com only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© Immerion31.com 2025. All rights reserved
","_page.immerion31.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on Immerion31
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
Immerion31 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
Immerion31 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on Immerion31.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion31.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at Immerion31, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion31.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by Immerion31.com. Here at Immerion we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion31.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using Immerion31.com Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through Immerion31.com is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Immerion31 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion31.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion31.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your Immerion31.com account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion31.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by Immerion31.com. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion31.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion31.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion31.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion31.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion31.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion31.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion31.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion31.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion31.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion31.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion31.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion31.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion31.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion31.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion31.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. Immerion31.com reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. Immerion31.com shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, Immerion31.com reserves the right to verify Player’s identity in the process of closing Player’s account. It means that Immerion31.com is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion31.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion31.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion31.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion31.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion31.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion31.com where appropriate.
16.3. Immerion31.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion31.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion31.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion31.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Immerion4 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At Immerion4, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for Immerion4 Monetary Resource, is the proprietary digital currency used within the Immerion4 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the Immerion4 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of Immerion4 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their Immerion4 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, Immerion4 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. Immerion4 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the Immerion4 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the Immerion4 players. These Tips can be used at Immerion4 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' Immerion4 Crypto Casino accounts. Viewers need to provide their Immerion4 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on Immerion4 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from Immerion4 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at Immerion4 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (Immerion4 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion4.CookiesPolicy":"This document describes how we collect cookies on immerion4.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Immerion4.com is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
Immerion4.com only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© Immerion4.com 2025. All rights reserved
","_page.immerion4.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on Immerion4
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
Immerion4 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
Immerion4 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on Immerion4.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion4.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at Immerion4, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion4.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by Immerion4.com. Here at Immerion4 we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion4 will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion4 is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion4.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion4 is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using Immerion4 Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through Immerion4 is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that Immerion4 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion4.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion4.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your Immerion4 account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion4.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by Immerion4. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion4.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion4.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion4.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion4.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion4.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion4.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion4.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion4.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion4.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion4.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion4.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion4.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion4.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion4.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion4.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. Immerion4 reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. Immerion4 shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, Immerion4 reserves the right to verify Player’s identity in the process of closing Player’s account. It means that Immerion4 is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion4's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion4.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion4.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion4.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion4.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion4.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion4.com where appropriate.
16.3. Immerion4.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion4.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion4.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion4.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Immerion2 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At immerion5, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for immerion5 Monetary Resource, is the proprietary digital currency used within the immerion5 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the immerion5 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with immerion5 and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. immerion5 reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.11. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.12. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.13. The bonus is limited by the maximum cashout amount. Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings. The Welcome Bonus pack includes the following bonuses:
3.14. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.15. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of immerion5.
3.16. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.17. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of immerion5 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their immerion5 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, immerion5 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. immerion5 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the immerion5 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the immerion5 players. These Tips can be used at immerion5 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' immerion5 Crypto Casino accounts. Viewers need to provide their immerion5 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on immerion5 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from immerion5 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at immerion5 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (immerion5 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion5.CookiesPolicy":"This document describes how we collect cookies on immerion5.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
Immerion5.com is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
Immerion5.com only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© immerion5.com 2025. All rights reserved
","_page.immerion5.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on immerion5
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
immerion5 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
immerion5 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on immerion5.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion5.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at immerion5, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion5.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by immerion5.com. Here at Immerion we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion5.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using immerion5.com Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through immerion5.com is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that immerion5 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion5.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion5.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your immerion5.com account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion5.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by immerion5.com. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion5.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion5.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion5.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion5.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion5.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion5.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion5.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion5.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion5.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion5.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion5.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion5.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion5.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion5.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion5.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. immerion5.com reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. immerion5.com shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, immerion5.com reserves the right to verify Player’s identity in the process of closing Player’s account. It means that immerion5.com is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion5.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion5.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion5.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion5.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion5.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion5.com where appropriate.
16.3. immerion5.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion5.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion5.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion5.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Immerion2 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At immerion6, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for immerion6 Monetary Resource, is the proprietary digital currency used within the immerion6 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the immerion6 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of immerion6 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their immerion6 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, immerion6 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. immerion6 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the immerion6 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the immerion6 players. These Tips can be used at immerion6 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' immerion6 Crypto Casino accounts. Viewers need to provide their immerion6 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on immerion6 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from immerion6 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at immerion6 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (immerion6 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion6.CookiesPolicy":"This document describes how we collect cookies on immerion6.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
immerion6.comm is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
immerion6.comm only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© immerion6.com 2025. All rights reserved
","_page.immerion6.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on immerion6
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
immerion6 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
immerion6 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on immerion6.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion6.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at immerion6, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion6.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by immerion6.com. Here at Immerion we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion6.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using immerion6.com Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through immerion6.com is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that immerion6 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion6.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion6.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your immerion6.com account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion6.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by immerion6.com. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion6.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion6.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion6.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion6.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion6.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion6.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion6.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion6.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion6.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion6.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion6.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion6.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion6.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion6.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion6.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. immerion6.com reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. immerion6.com shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, immerion6.com reserves the right to verify Player’s identity in the process of closing Player’s account. It means that immerion6.com is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion6.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion6.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion6.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion6.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion6.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion6.com where appropriate.
16.3. immerion6.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion6.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion6.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion6.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Immerion2 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At immerion7, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for immerion7 Monetary Resource, is the proprietary digital currency used within the immerion7 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the immerion7 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with Immerion and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit.
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. Immerion reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7.The welcome bonus will be automatically credited to the player's IMR Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by a maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of Immerion.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of immerion7 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their immerion7 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, immerion7 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. immerion7 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the immerion7 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the immerion7 players. These Tips can be used at immerion7 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' immerion7 Crypto Casino accounts. Viewers need to provide their immerion7 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on immerion7 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from immerion7 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at immerion7 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (immerion7 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion7.CookiesPolicy":"This document describes how we collect cookies on immerion7.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
immerion7.comm is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
immerion7.comm only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© immerion7.com 2025. All rights reserved
","_page.immerion7.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on immerion7
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
immerion7 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
immerion7 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on immerion7.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion7.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at immerion7, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion7.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by immerion7.com. Here at Immerion we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion7.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using immerion7.com Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through immerion7.com is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that immerion7 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion7.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion7.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your immerion7.com account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion7.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by immerion7.com. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion7.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion7.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion7.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion7.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion7.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion7.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion7.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion7.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion7.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion7.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion7.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion7.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion7.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion7.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion7.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. immerion7.com reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. immerion7.com shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, immerion7.com reserves the right to verify Player’s identity in the process of closing Player’s account. It means that immerion7.com is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion7.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion7.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion7.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion7.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion7.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion7.com where appropriate.
16.3. immerion7.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion7.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion7.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion7.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
1.1. Immerion2 (hereinafter – “Company”) has lengthy experience in securing gaming businesses against criminal misuse and implementing wide-ranging anti-fraud and anti-money laundering processes, procedures, and extensive staff training programs.
1.2. Underpinning future training programs will be knowledge of the Proceeds of Crime Act and Money Laundering indicators usually detected in a gaming environment, particularly in a Card Not Present transactional environment.
1.3. The director is fully aware of all aspects of the Proceeds of Crime Act and his responsibilities and is well placed to impart knowledge of Anti-Money Laundering measures and requirements having secured major remote and non-remote gaming businesses in this field.
2.1. Gaming environments are often targeted by those wishing to launder money. The speed of transactions and use of multiple payment processing options make gaming businesses especially vulnerable to this activity.
2.2. As a result, many of the initial trading and procedural decisions are either directly aimed at combating this threat or have protections enhanced as a by-product of the overall commercial and trading approach/strategy taken by the business.
2.3. ALL staff will be given training in Money Laundering indicators such as (but not limited to):
2.3.1. unusual betting patterns;
2.3.2. suspicious deposit and withdrawal patterns (size and frequency);
2.3.3. reliability of card data;
2.3.4. customer verification issues and identity theft;
2.3.5. account linkage/multiple accounting.
2.4. All instances of suspected Money Laundering attempts must be reported to the MLRO but that suspicion must not be conveyed to the customer and further actions must await consents. The MLRO is then responsible for liaising with, submitting Suspicious Activity Reports. They will also ensure that appropriate registers are kept for all related reporting.
2.5. Company will implement a FULL ‘Know Your Customer’ policy. This will assist in tackling not just Money Laundering threats but other fraud threats generally. Customers will be advised at registration and generally on the supporting non-transactional website that the Company will utilize online verification tools and that in instances where we are not able to satisfy criteria, ID and address verification documents will be requested.
2.6. Other key decisions that will enhance these protections include setting period thresholds/velocities for withdrawals to include at outset the requirement for checks and director approval prior to processing card withdrawals and bank transfers of over 3000 USD in one single transaction, a maximum of 3 (three) daily withdrawals and an overall maximum daily withdrawal of 9000 USD.
2.7. Industry accepted standards that will always lead to Enhanced Due Diligence (the requirement for further proof of ID and Address); these are withdrawals in excess of 3000 USD in a single 24 hour period and 9000 USD in a 90-day period.
2.8. The business will also not have any cash element to it, mitigating risks associated with counterfeit money.
2.9. Systems will be operating to record all transactions for an account. These account histories will be subject to a program of regular and continual checks against fraud and social responsibility indicators. Where unusual bet patterns and winning patterns are detected, these will also be cross-referenced to call history to ensure that staff are not colluding with customers or acting illicitly.
2.10. The company will also keep a register of those customers that it identifies as high-risk or politically exposed. Those accounts will be subject to greater scrutiny and frequency of checks.
2.11. In general, where illegal or inappropriate behavior by staff is identified, investigatory and disciplinary procedures will follow those outlined in staff contracts as required by employment law directives and the need to use measures such as suspension in greater propensity, when, for example, transactional fraud is suspected and those activities form a standard part of an employee’s job description.
3.1. It is essential to implement adequate monitoring procedures in any gaming business across premises, equipment, people, communications and transactions. Company will implement a range of measures and procedures to ensure security and safety in these areas.
3.2. The company has installed Call recording technology. This has multiple benefits that include:
3.2.1. staff training;
3.2.2. ensuring accuracy of bet (timing and placement) and transaction data;
3.2.3. customer and brand reputation protection;
3.2.4. implementation of robust and frequent monitoring procedures that will guard against and deter collusion between staff and customers.
3.3. The protection of data and the security of software and hardware generally are of prime concern for any business where transactions and data are recorded in a Non-Face to Face environment. Consequently, the Company will implement an overarching policy of ‘Encrypt whatever can be Encrypted’. Access to Shared Drives will be strictly limited and monitored and where appropriate, password protected. Data Storage and Back-Up solutions/procedures exist to ensure that Customer Data is not accessible to outside parties and reliably prevents loss of data.
4.1. Company will be publishing Terms and Conditions along with KYC & AML policies on its website. These will make specific reference to fraudulent activity, prior knowledge of a result or the likely result of an event and matters relating to match-fixing and suspicious events. It will detail the actions we may take where cheating is suspected or identified and will detail the extent to which we will cooperate with regulators and sports governing bodies to tackle these matters. This will in general allow a transparent communication process with customers in these instances.
4.2. However, the director acknowledged that in the event that serious criminal activity is suspected or identified, it is also incumbent on them and staff that those suspected of this activity are not ‘tipped off’ as to those suspicions and subsequent investigations, and that in some instances alternative approaches will be required. Appropriate staff training and escalation procedures will be in place.
4.3. Company will take all necessary measures to ensure the propriety of its relationships with other businesses. This will entail a standardized due diligence approach often accompanied by Non-Disclosure Agreements where appropriate. This will require default disclosure of ownership and management structures, company incorporation details, address and contact details. Details of these investigations will be templated and records kept.
At immerion8, we offer a range of enticing bonuses to enhance your gaming experience. From generous daily cashback to exciting Fortune rewards, we ensure that our players are always rewarded for their dedication. Our goal is to provide a user-friendly environment and ample opportunities for our players to maximize their winnings through our bonus offerings.
1.1. All bonus offers are strictly limited to one per individual, including their immediate family members, home address, email address, IP address, telephone number, account number, and one electronic device (computer, mobile phone, tablet, etc.).
1.2. All players can take advantage of the bonuses unless explicitly restricted by their country of citizenship. In such cases, players should refer to the list of restricted countries.
1.3. Players are strictly prohibited from abusing the bonus offers. If such abuse is detected, the Casino reserves the right to prohibit the Player from receiving any bonuses and to cancel any winnings obtained using bonus funds, both during and after the wagering process.
1.4. It is prohibited to use bonus funds solely for the purpose of advancing through the bonus stages, especially in cases where bonus or cash funds are used exclusively to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach the bonus feature). Then the final stages (such as playing to collect the final coin and reach 10 out of 10 and activate the bonus feature) are completed using cash bets after the bonus funds have been forfeited, lost, or the wagering requirements have been met and converted to cash. All the winnings gained during that play may be considered void.
1.5. It is strictly prohibited for players to engage in any fraudulent activities while playing with an active bonus to fulfill the bonus wagering requirements. The Casino retains the right to void all winnings if such actions are detected.
1.6. Bonuses come with terms and conditions like minimum deposit, maximum bonus cap, wagering requirements, betting limits, how to convert bonus money to real money, withdrawal limits, and time limits unless otherwise specified.
1.7. Winnings obtained through bonuses will only be eligible for withdrawal once all wagering requirements have been fulfilled.
1.8. Unless otherwise stated, all bonuses must be wagered 3 times before the funds can be withdrawn.
1.9. Withdrawal of real money is possible only after all wagering requirements have been met in full. Additionally, the Player's real money balance is used first before bonus funds, and once the bonus funds are depleted, the bonus itself is also lost. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
1.10. In the case of a non-wagered bonus, withdrawal is limited until the wagering requirements are completed.
1.11. The bonus is valid for a duration of 24 hours from the moment it is received unless otherwise specified.
1.12. All bonus funds and associated winnings are nullified if the bonus period concludes without fulfilling the wagering conditions.
1.13. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
1.14. Players have the option to decline any bonuses offered by the Casino.
1.15. When using bonus funds for gambling, any winnings that are requested for withdrawal undergo a verification process before the payment can be processed. The Casino reserves the right to request the Player to verify their personal and payment method information as part of the verification process.
1.16. The Casino has the authority to revoke any bonuses and winnings, as well as confiscate any funds in the account if it is determined that they were obtained dishonestly or in violation of the casino's rules.
1.17. The Casino retains the right to modify and augment these terms and conditions at any time.
1.18. The maximum amount that can be won from any no-deposit offer is capped at 100 EUR (or its equivalent in the respective currency) unless otherwise specified. This includes but is not limited to, winnings from no-deposit bonuses, no-deposit free spins, and cash rewards. The maximum amount that can be won from any deposit bonus offer will be clearly stated in the promotion details.
2.1. IMR, which stands for immerion8 Monetary Resource, is the proprietary digital currency used within the immerion8 platform.
2.2. The exchange rate for IMR is set at 1 IMR per 1 USDT (Tether), ensuring a seamless and straightforward conversion between the two currencies.
2.3. The IMR Bonus Account is an internal account exclusively dedicated to storing and managing all bonus funds awarded to users on the immerion8 platform. This account serves as a centralized repository for any bonuses earned by players, ensuring transparency and facilitating easy access to these bonus funds.
2.4. Deposits to the IMR bonus account are currently unavailable.
2.5. The wallet balance displayed includes both actual funds and bonus funds. In order to access the IMR bonus and review the current wagering requirements, users should click on \"Deposit,\" then \"Withdrawal,\" and select the IMR account from the dropdown menu.
2.6. Once the wagering requirements have been fulfilled, players can transfer their winnings to their USDT account and withdraw the funds to their USDT wallet.
2.7. To utilize the bonus balance for gameplay, players must select it from the wallet after launching a game.
2.8. The IMR Bonus Account is exclusively designated for select games, including all slots and the following six Live Games: MONOPOLY Big Baller, Mega Ball by Evolution, Crazy Time by Evolution, Monopoly by Evolution, Funky Time by Evolution, Dream Catcher by Evolution.
2.9. Betting on sports with IMR is currently not available.
2.10. It is important to note that many bonuses come with a maximum cashout limit. When withdrawing the total amount, any excess funds above the limit will be deducted. For instance, let's consider a scenario where a player receives 30 IMR with a maximum cashout limit of 150 IMR. If this player wins 800 IMR and decides to withdraw the entire amount, only 150 IMR out of 800 IMR will be converted to the USDT balance, while the remaining 650 IMR will be deducted automatically. Similarly, if the player chooses to withdraw only 50 IMR out of 800 IMR, 50 IMR will be converted to USDT, and the remaining balance will be deducted to 100 IMR, which equals 150 IMR maximum cashout limit.
2.11. When withdrawing fiat currency, the IMR balance is reset to zero each time. For instance, if a user has $50 and 100 IMR on their balance and decides to withdraw $50, the IMR balance will be reset to zero without saving any remaining amount for future transactions.
3.1. The welcome bonus is a special offer available to new players on their initial deposits. By offering a generous welcome bonus, the Сasino aims to give players an initial boost to their bankroll, increasing their chances of winning and enhancing their overall gaming experience.
3.2. The Welcome bonus is available to new players who meet the following eligibility requirements:
— Players must create a valid account with {brand} and complete the registration process within the last 24 hours;
— Only one welcome bonus is allowed per person, household, email address, or IP address;
— The player has met the minimum deposit requirement. To qualify for each bonus within the Welcome Bonus Pack, players must make a minimum of $15 per deposit;
3.3. It is important to note that the welcome bonus cannot be claimed by existing account holders or individuals who have previously created an account with us.
3.4. {brand} reserves the right to verify the eligibility of players and may request additional documents or information to confirm the player's identity and age.
3.5. In the event it is discovered that a player is receiving bonuses from multiple accounts, the Casino reserves the right to withhold the funds.
3.6. The account recovery process does not constitute registration of a new player for the purposes of the casino's bonus policy. Please ensure that you create a new account within the specified timeframe of 24 hours in order to qualify for the Welcome bonus.
3.7. The welcome bonus will be automatically credited to the player's {currency} Bonus Account upon meeting the qualifying criteria and making a minimum deposit.
3.8. The bonus is applicable on a specific number of subsequent deposits made by the player or for a limited time period after the player's registration.
3.9. If a player makes a deposit below the minimum requirement, their attempt to claim the welcome bonus is void.
3.10. If the player deposits an amount below the minimum deposit requirement, the bonus for that specific deposit will be forfeited.
3.11. To withdraw any bonus funds or winnings derived from them, the Player must first fulfill the applicable wagering requirement. Each bonus within the Welcome Bonus Pack is subject to a wagering requirement of forty times (x40) the total of the deposit amount plus the bonus amount.
3.12. The bonus is limited by the maximum cashout amount equal to ten times the bonus amount received (max release x5). Players must adhere to the maximum bet limit imposed during the wagering of the welcome bonus. Bets exceeding the maximum limit may be considered bonus abuse and can result in the voiding of the bonus and winnings.
3.13. The Welcome Bonus pack includes the following bonuses:
3.15. The above cash-out details and other information only relate to the basic welcome bonus. The precise bonus details, like how much extra you get, how much you need to deposit, how many times you need to deposit, the rules for playing through the bonus, and the maximum you can withdraw, are all set in the special referral link, or the promo code you use.
3.16. The Free Spins bonus is available for the game Sweet Bonanza 1000, provided by SoftSwiss. Winnings from the Free Spins are subject to a wagering requirement of x40, with a maximum cashout limit of 100 USD. The bonus must be used within 10 days of being credited, after which it will expire along with any associated winnings.
3.17. By claiming the Welcome bonus, players agree to comply with the rules and regulations outlined in this Policy and the Terms and Conditions of {brand}.
3.18. Please note that certain promotions may offer a welcome bonus that encompasses free spins at the Engine of Fortune, also referred to as \"Fortune spins.\" The terms and conditions regarding the usage of these Fortune spins can be found in Section 4 of the bonus policy.
3.19. For bonus-related inquiries, please feel free to contact our technical support at {email}. We understand that each bonus case is unique and can be individually reviewed by our team.
4.1. The Engine of Fortune is a unique feature of immerion8 that offers players the opportunity to participate in exciting and rewarding bonus events. This feature is designed to enhance the gaming experience by providing additional chances to win generous prizes and exclusive rewards.
4.2. Fortune spins are complimentary free spins that can be given as a reward for a one-time deposit of $50 or more. Players can use Fortune spins to play the Engine of Fortune for a chance to win exciting prizes.
4.3. To activate the bonus, the Player must deposit at least $50 or the equivalent in cryptocurrency into their immerion8 account.
4.4. If the Player deposits $50, but a commission is deducted from it, the deposit will not be considered sufficient to activate the bonus.
4.5. Upon making a deposit, the Player will receive 3 free Fortune spins.
4.6. The Player has the option to use each Fortune spin within 24 hours.
4.7. The Player can use all 3 Fortune spins within a 72-hour period.
4.8. The Player will not be eligible to receive additional Fortune spins for depositing until they have used all 3 Fortune spins.
4.9. The wagering requirement is 3x, meaning that the Player must wager the bonus amount three times before being able to withdraw any associated winnings.
4.10. While receiving a bonus on the Engine of Fortune is guaranteed, immerion8 is not responsible for Bitcoin winnings, as the wheel operates based on luck.
4.11. Winnings are automatically credited to the Player's IMR account. immerion8 reserves the right to unilaterally change the prize fund at its discretion and at any time without prior notice.
4.12. Fortune spins obtained through partner links and promotional offers are subject to the same terms and wagering requirements as regular Fortune spins.
4.13. If the Player wins using the Fortune Spins deposit bonus, the winnings will go to the IMR account with a 3x wagering requirement.
4.14.If the Player wins with the Fortune Spins cashback, the winnings will be credited to their real money balance.
4.15. If the Player wins with a fixed amount from Fortune Spins, the winnings will be credited to the IMR account with a 3x wagering requirement.
5.1. The Casino is pleased to offer players the opportunity to receive 20% cashback based on their gaming experience. This cashback is provided in two ways. This dual mechanism of providing cashback allows players to keep playing even if they hit a losing streak and boosts attention to the gaming process.
5.2. 10% daily cashback. The first 10% of the cashback is awarded daily for the losses incurred from funds deposited into the account the previous day. The primary source for calculating this cashback is the total amount of funds spent provided by the deposit.
5.3. 10% weekly cashback. Each week the player has the chance to get an additional 10% cashback of the daily losses via Telegram link.
5.4. To receive the weekly cashback, the player must follow a special link published in the casino's Telegram channel.
5.5. To be eligible for the cashback offer, players must comply with the casino's terms and conditions. This includes but is not limited to maintaining a verified account, making eligible deposits, and abiding by responsible gaming practices. The casino reserves the right to modify or cancel the cashback promotion at any time without prior notice.
5.6. Cashback bonuses will be credited to the player's real money balance with x3 wager requirement according to the specified calculation periods.
5.7. Daily cashback will be automatically applied for the previous day's losses, while weekly cashback will require the player's proactive engagement through the provided link in the Telegram channel.
5.8. The casino does not bear responsibility for any technical issues or delays in bonus crediting outside of its control.
5.9. The cashback is automatically applied starting from the moment of player registration and continues throughout the player's activity on the immerion8 platform.
5.10. Cashback is credited automatically, even if the player's history includes sports bets.
5.11. The receipt of cashback does not require participation in the loyalty program.
5.12. Consent to receive cashback is confirmed by claiming it on the official casino website and through the official Telegram channel.
5.13. The weekly cashback is available by clicking a designated link in a Telegram channel every Thursday. If the link is clicked within the specified time frame, a 10% cashback is credited based on daily losses from Thursday to Wednesday. The accrued cashback can be claimed weekly.
5.14. Please note that the cashback is credited only on the difference between the total amount of bets placed and the total amount of winnings received from the player's deposit for the day. Winnings obtained using bonus funds are not taken into account when calculating the cashback.
5.15. The cashback for a client is capped at 10% of their net deposits, which is total deposits minus withdrawals and bonuses.
5.16. If the Player wins, cashback is not applicable. Cashback is based on the initial deposit, not on winnings.
5.17. Cashback is automatically available until 1:00 UTC the day after the report is generated.
5.18. The reporting period begins from the date the last cashback was credited.
5.19. Sports bets count only after the event's result is known. If a user bets on a sports event with an outcome known only later, the bet is not calculated for that day but considered when the result is known.
5.20. Cashback is paid out in the same currency it was calculated in. The final amount after the Player requests cashback may differ from the USD amount due to exchange rate fluctuations.
5.21. You can activate or decline cashback anytime through the self-service interface. When activated, the credited amount adds to your bonus balance, and all subsequent bets count towards the wagering requirement. You can withdraw the cashback after wagering it 3 times.
5.22. Unclaimed daily cashback expires after 24 hours.
5.23. Cashback accrued by using the link from Telegram and displayed on the landing page does not expire.
5.24. Cashback does not apply to live games or Baccarat.
5.25. Bets on live games or Baccarat do not count towards cashback.
5.26. VIP club members might receive cashback in live games. VIP managers may have discretion regarding bonuses for VIPs.
5.27. By participating in the cashback offer, players acknowledge and accept these bonus terms and agree to abide by the casino’s established rules and regulations.
6.1. To enhance the gaming experience and foster a rewarding community, Streamers can transfer Tips to the immerion8 players. These Tips can be used at immerion8 Crypto Casino, providing Players with extra opportunities to enjoy the platform's offerings.
6.2. Only active viewers who engage with the stream through chat, participation in events, or by following/subscribing to the channel are eligible to receive Tips.
6.3. Streamers can directly transfer Tips to viewers' immerion8 Crypto Casino accounts. Viewers need to provide their immerion8 Casino usernames for the transfer.
6.4. Tip Types: Streamers can send tips in IMR or real cash.
6.5. Viewers can use their bonuses to play various casino games available on immerion8 Crypto Casino.
6.6. All bonuses, whether in IMR or real money, are subject to a x3 wagering requirement before they can be withdrawn.
6.3. Max Cashout: There is no maximum cashout limit for bonuses received in crypto or fiat money tips.
6.5. Max Release: The maximum release restriction does not apply to IMR tips.
6.6. Legal disclaimer
6.6.1. The transfer of Tips is strictly limited to authorized streamers who have received explicit permission and respective budget from immerion8 Crypto Casino to participate in this campaign. Unauthorized individuals attempting to transfer funds or tips will face immediate account suspension and potential legal action.
6.6.2. The current promotional activities are designed to enhance viewer engagement and enjoyment. Under no circumstances should these activities be used for the transfer of funds outside the authorized campaign parameters. Any misuse of this feature will be investigated thoroughly, and offenders will be penalized accordingly.
7.1. The No Deposit Bonus (hereinafter referred to as the \"Bonus\") is available to all eligible players at immerion8 Online Crypto Casino (\"Casino\").
7.2. The Bonus includes:
— 100 Free Spins, which can be used on various games and providers chosen by the Casino.
— 10 IMR (immerion8 In-Game Currency), where 1 IMR is equivalent to 1 USDT.
7.3. By participating in this promotion, players agree to be bound by this Bonus Policy, as well as the Casino's general Terms & Conditions.
7.4. The Bonus must be activated by the player within 7 days from the date of registration. Failure to activate the Bonus within this period will result in the Bonus being forfeited.
7.5. Upon activation, the player will receive 100 Free Spins and 10 IMR automatically credited to their account.
7.6. 100 Free Spins, which can be used on various games and providers chosen by the Casino.
7.7. To withdraw any winnings generated from a No Deposit Bonus, the Player must first fulfill the applicable wagering requirement. Each No Deposit Bonus is subject to a wagering requirement of thirty times (x30) the bonus amount, unless stated otherwise.
7.8. The Free Spins must be used within 7 days of activation. Unused Free Spins will be forfeited after this period.
7.9. The 10 IMR provided as part of the Bonus is subject to a wagering requirement of 60 times (x60) before any withdrawal can be made.
7.10. The maximum cashout from the IMR Bonus is capped at 10 times (x10) the original IMR Bonus amount, which equals a maximum of 100 IMR (or 100 USDT).
7.11. The IMR Bonus must be wagered and used within 7 days of activation. Any remaining IMR after this period will be forfeited.
7.12. To withdraw any winnings generated from these bonuses, the Player must first make a deposit of at least $25 USD (or the equivalent amount in another currency).
8.1. Players can participate in the Referral Program by inviting friends to join Immerion Casino. By referring friends, players will earn a lifetime commission a player can accumulate, and rewards are credited continuously as the referred friends continue to bet.
Immerion Casino reserves the right to modify, suspend, or terminate the Referral Program, including lifetime commissions, at any time with prior notice.
8.2. As an additional bonus, when a referred friend makes a total deposit of at least $20 USD, whether in a single transaction or across multiple payments, both the referrer an the referred friend will receive 50 Free Spins in a featured slot game. Immerion Casino reserves the right to verify the identity of both the referrer and the referred friend before crediting any rewards. Failure to comply with verification requests may result in cancellation of rewards.
8.3. Players can invite friends by sharing their unique referral link or using the quick share buttons available for facebook, X (formerly Twitter), and Instagram. Players are solely responsible for ensuring that their referral activities comply with all applicable advertising regulations and laws in their jurisdiction.
8.4. Rewards are credited to the referral balance as soon as a referred friend places a bet. Players can transfer their referral balance to their wallet in any available currency at any time. These funds can be used for betting or withdrawn without any wagering requirements. Immerion Casino may delay withdrawal processing in cases where fraudulent or low-risk betting patterns are suspected.
8.5. Players can monitor their referrals and earned commissions at any time by assessing the \"Invite Friends\" section.
8.6. Only bets places on slot games will be counted toward the calculation of referral rewards. Bets places on live games, instant games, or table games will not be eligible.
8.7. The reward calculation for slot games is based on the following formula: ((1 - Game RTP) x Total Bets / 2) x Commission Rate. Immerion Casino reserves the right to amend the reward calculation formula or the list of eligible games at its sole discretion to prevent abuse or exploitation.
8.8. Players who plan to refer multiple friends may contact the support team to request special offers with higher commission rates and additional perks.
8.9. Self-referrals are strictly prohibited. Creating multiple accounts to exploit the Referral Program will result in the freezing of all associated accounts an the forfeiture of rewards and winnings. Further details can be found in the Casino's general Terms & Conditions. Immerion Casino also reserves the right to recover any funds or benefits obtained through self-referral or other fraudulent means. Further details can be found in the Casino's general Terms & Conditions.
Players may receive additional bonus terms, including promotions and offers from certain partners. In these cases, the bonus policy depends on the terms specified in the partners' offers, which you can find in our website’s banners and promotional materials.
Feel free to contact our 24/7 support team at {email} at any time convenient for you. We are delighted to help and provide excellent service.
","_page.immerion8.CookiesPolicy":"This document describes how we collect cookies on immerion8.com (“Website”).
A cookie is a small text file that is downloaded onto your terminal equipment (e.g. a computer or smartphone) when you access our Website. It allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use \"session cookies\", \"persistent cookies\" and other similar technologies (\"cookies\").
Strictly Necessary Cookies:
To enable the work of the Website and provide users with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information, namely there cookies allow us:
Other Types of Cookies:
Please note, that we will store the information about cookies for up to 6 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
We can place cookies on your device by default if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.
You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling all cookies in your web browser.
immerion8.comm is a licensed online casino, Remember that gambling can be addictive. Play responsibly.
immerion8.comm only accepts customers 18 years of age or older in accordance with your jurisdiction.
If you have any questions or suggestions about our site, please contact us at {email}
© immerion8.com 2025. All rights reserved
","_page.immerion8.GamingPolicy":"
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of addiction to gambling.
Company does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.
You can take the following measures to help protect minors:
There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.
It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.
It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.
Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.
We have eight rules for safer betting on immerion8
If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.
immerion8 offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.
immerion8 has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.
When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.
There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of any limits, you must contact us via Live-Chat or send an email to {email}. We encourage you to consider these measures when playing on immerion8.
Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on immerion8.com to restrict your gambling and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team by emailing at {email}.
If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you decide that you no longer want to play at immerion8, you can permanently block your access by contacting our Customer Service team by emailing at {email}. If you wish to self-exclude for a set period, you can also do this by contacting our support by emailing at {email}.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at immerion8.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process.
1.1. This Privacy Policy, which was last updated on 01/08/2024, sets out the data processing practices carried out by immerion8.com. Here at Immerion we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. Immerion will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. Immerion is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website — please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls — we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by immerion8.com may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section \"Why do we collect your Personal Data and on what basis\").
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section \"Security of your data and confidentiality\").
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, Immerion is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract — when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract
4.3. Under legitimate interests — when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience
4.3.2. To improve our services and products
4.3.3. To contact and interact with you
4.3.4. To make your game safer and more enjoyable
4.4. Special categories of data
4.4.1. We will only process such data if:
5.1. Generally, we do not share your personal information with third parties outside the Company's group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy Policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1. We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using immerion8.com Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to Access and Rectify the Information We Hold About You. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to Delete Your Data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement;
This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to Restrict Processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to Object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to Withdraw Consent. When we rely on your consent as the basis to process your personal information — such as for sales and marketing communications — you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights Related to Automated Decision-Making, Including Profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
a. necessary for entering into or for the performance of a contract with you; or
b. when it is authorized by law; or
c. when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to:
(a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or
(b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through immerion8.com is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that immerion8 remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. immerion8.com uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case, do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated, so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to immerion8.com or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your immerion8.com account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using immerion8.com and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by immerion8.com. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
","_page.immerion8.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on www.immerion8.com.
In some jurisdictions, online gambling may be illegal. You understand and agree that www.immerion8.com is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by www.immerion8.com by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
The following Terms and Conditions entered into force on 30/07/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on immerion8.com. In some jurisdictions, online gambling may be illegal. Players understand and agree that immerion8.com is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by immerion8.com by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. immerion8.com only accepts Players over 18 years of age.
1.2. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.3. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.4. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (\"Restricted Countries\") are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account..
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any \"forgotten passwords\", and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to immerion8.com during the term of this agreement must be true, complete, and correct. Players must immediately notify immerion8.com of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to immerion8.com. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the casino system or attempted to do so. immerion8.com reserves the right to terminate and/or change any games or events being offered on the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal \"bonus\". The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. immerion8.com is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund your account. If Players use this Website, they confirm that the money deposited to their account aren’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
7.1. The minimal amount for withdrawal is $25 or an equivalent. The maximum amount for withdrawal also depends on the payment method Players use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal in fiat currency is limited to USD 1,000 or the equivalent amount in other currencies per transaction subject to overall applicable limits.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. Players acknowledge that the funds are consumed instantly and the Casino does not provide for refunds or cancellation. immerion8.com reserves the right to payout substantial wins in monthly installments.
7.4. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.5. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the player.
7.6. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.7. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). immerion8.com will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.8. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.9. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.10. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.11. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.12. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.13. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player is obliged to place a minimum of one bet, which is equivalent in value to the total amount of funds deposited. In essence, this constitutes a wagering requirement of 3x the deposited amount. Bonus Policy may apply another wagering requirement for specific bonus proposals
7.14. immerion8.com reserves the right to establish its own Terms and Conditions for payments and withdrawals, including setting the maximum and minimum withdrawal amounts for each transaction. These terms may vary depending on the withdrawal method, the status of the user’s account, and other factors that may influence the withdrawal process.
7.15. If a Player receives Free Spins or any other No Deposit Bonuses, they must make a deposit of at least $25 USD (or the equivalent amount in another currency) before they can withdraw any winnings generated from these bonuses.
7.16. At Immerion, the daily withdrawal limit is $1,000 (One thousand) for all players. These limits are set to ensure a smooth and fair gaming experience for all Players.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
8.2. Players have the opportunity to put a loss limit on their account, among other limits.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. Players may close their Account by contacting Us via {email}. immerion8.com shall return to Player any and all funds from the Account. The method of repayment will be chosen at the absolute discretion of the Company.
10.2. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, immerion8.com reserves the right to verify Player’s identity in the process of closing Player’s account. It means that immerion8.com is entitled to request up-to-date documents from the Players, conduct an interview (Skype call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
10.3. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at Immerion's absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the player or third party;
11.3.4. collusion and/or criminal actions by the player or third party;
11.3.5. advice or recommendations provided by immerion8.com or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both immerion8.com and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions, including but not limited to: participating in collusion with other players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. immerion8.com prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
13.2. To check the refund, we reserve the right to request the Player to provide these documents:
13.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
13.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
13.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
13.3. It may take up to 10 business days for a refund to be decided.
13.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
13.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.6. If Players would like to make a refund, they should contact Us via email
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
14.3. If the dispute is not resolved on the casino management level, Players can contact any independent body, gaming authority, etc.
14.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
14.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
15.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
15.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
15.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
15.4. In particular, a Player may not under any circumstances:
15.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
15.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
15.4.3. use the Content in any way that might be illegal or breach the immerion8.com T&C;
15.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
15.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
15.4.6. archive or store any Content for access by anyone other than a user.
16.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to immerion8.com and/or its licensors.
16.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to immerion8.com where appropriate.
16.3. immerion8.com expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to immerion8.com, collectively responsible for managing the website and payment operations.
Communication Channels — channels through which the Casino communicates with players, including email, SMS, and phone calls.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a player’s physical location through their device’s IP address or other technology, used to enforce jurisdictional restrictions.
Jurisdiction — the geographic area where the player resides and where specific laws and regulations regarding online gambling are applicable.
Player — any individual who registers on the Website and participates in the games offered by immerion8.com.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to immerion8.com, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the player from participating in games on the Website.
Withdrawal — the process of transferring funds from the Player's account on the Website to their personal account or payment method.
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through Сlient identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the User at {domain}. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — enhanced due diligence is used for high-risk customers, large transactions or special cases.
Please take into consideration that all timelines indicated below are based on the working schedule of our KYC Team:
Public Holidays:
All periods whose end falls on a weekend or public holiday are extended until the end of the specified periods.
Below you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:
1.1. The minimum identification data set includes:
1.2. The actual identification documents are:
1.3. Additional identification documents are:
The Company may necessitate any combination of these documents to establish a clear understanding of the User’s source of funds in order to comply with applicable regulations and standards.
1.4. The documents provided might not be approved for the following reasons:
1.5. Once Documents are uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side. The “KYC Team” will have up to 5 (five) days to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status).
1.6. Users with “Temporarily Approved” Status can normally use the platform but their right to complete any withdrawals is limited.
1.7. Upon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the User.
1.8. If the User fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.
1.9. If the User has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the User to see if the amount withdrawn is a result of proper activity in the platform.
1.10. Under no circumstances may the User transfer funds directly to another User.
In the interest of transparency and financial control, the Company reserves the right to selectively and randomly subject Users’ withdrawal requests to additional verification checks.
This procedure aims to uphold the integrity of our services and ensure compliance with regulatory standards.
Below you can find the process of additional check:
2.1. Session Check
2.1.1. Once a withdrawal request is randomly selected for additional verification, the process known as \"Session Check\" will commence.
2.1.2. During this phase, our system will conduct an automated review of the User's account, including an analysis of transaction history and any previously requested documents.
2.1.3. This stage may last between 48 (forty eight) to 120 (one hundred twenty) hours.
2.1.4. Users also have the right to cancel their withdrawal requests voluntarily at any time by clicking the corresponding button on the request page.
2.1.5. Once a User submits a withdrawal request that enters the \"Session Check\" status and subsequently decides to cancel it, the new withdrawal requests will be the subject of the Additional Check processes from the beginning.
2.2. Provider’s Check
2.2.1. After the successful completion of the automated review during the \"Session Check\" stage, the User's request may be forwarded for additional verification by the Company.
2.2.2. The status of the request will be updated to \"Provider's Check,\" and the User will receive a notification via the email address provided at registration, indicating that their request is undergoing additional review by the Company.
2.2.3. The duration of the verification process during the \"Provider's Check\" stage depends on the individual circumstances of the User's request and may take at least 7 days.
2.2.4. If further questions arise during the \"Provider's Check\" stage, the Company retains the right to require the User to undergo a full KYC procedure.
Upon successful completion of the Company's verification, the User's withdrawal request will automatically transition to \"Approved\" status.
3. The Company reserves the right to submit an official request for the verification of the authenticity of any document provided by the User to a governmental authority or institution in the country that issued the respective document. In such cases, the verification period may vary depending on the country and the institution involved in the verification process
","_page.PrivacyPolicy":"1.1. This Privacy Policy, which was last updated on 01/05/2024, sets out the data processing practices carried out by {domain}. Here at {brand} we like making things simple and easy for our customers and that includes being clear, transparent, and open about what we collect, and how and why we use the data we collect.
1.2. Our Policy explains how we use your personal data, whether you are just visiting, making a deposit, or playing one of our games. This policy includes information you may not already know about your data privacy rights, the circumstances in which we share and obtain information about you, and how we use it to personalize the marketing you receive, so please take time to read all the sections carefully.
1.3. If we make any material updates to this Policy, we will inform you.
1.4. Please note that all our employees undertake regular training on Information Security and are required to comply with confidentiality obligations as well as internal policies and procedures whenever they handle your information.
1.5. We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact our Data Protection Officer at {email}.
2.1. {brand} will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
2.2. {brand} is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.
2.3. In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti-money laundering practices.
2.4. The Company reserves the right to use additional procedures and means to verify a client's identity (Know Your Client) when effecting deposits into the account. This could include (but is not limited to) a selfie with a document or form of identification. In order to verify a player`s account, casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in the above-mentioned alphabet, the Casino reserves the right to demand video verification where the player shows his/her documents.
2.5. The Company reserves the right to make a phone call to the number provided in the client's account, which can be a necessary part of the KYC procedure. Until the account is fully verified, no payouts will be processed.
3.1. While registering an account:
3.1.1. your personal details, such as your name, email address, postal address, telephone or mobile number, gender or date of birth;
3.1.2. photographic identification and proof of address documents (to carry out due diligence)
3.1.3. banking and financial details (to establish the source of funds where a transaction is involved)
3.1.4. your account login details, such as your username and password
3.2. Through your use of our Services:
3.2.1. information about how you interact with our products
3.2.2. information about your online browsing behavior on the Website – please see our Cookies Policy for more details;
3.2.3. information about any devices you have used to access our Services (such as model, operating system, IP address, browser type, mobile device identifier)
3.2.4. recording phone calls – we may monitor or record phone calls with you. We might do this to check that we have carried out your instructions correctly; to resolve queries or issues; for regulatory purposes; to help improve our quality of service; to help us train our staff, or to help detect or prevent fraud or other crimes
3.2.5. information you shared with us voluntarily or else, made public, like social media profiles
3.3. Special categories of data
3.3.1. Personal data collected by {brand} may include so-called “special categories of data”, such as data revealing health (responsible gambling related) (see Section «Why do we collect your Personal Data and on what basis»).
3.3.2. We have in place additional measures to protect your sensitive personal data and its confidentiality (see Section «Security of your data and confidentiality»).
4.1. We recognize the trust and confidence our customers place in us as a service provider. In return, {brand} is open about why we collect your data. First and foremost, collecting your information is essential for providing you the services and products you want. In addition, your data is used to personalize and improve your experience using our services, and to contact you from time to time with important information. In some cases, we need to collect and use your information to comply with the law. Under data protection laws, we also need to identify a specified lawful basis upon which we are processing your personal information. We rely on different bases for different processing activities.
4.2. Under the contract – when it is necessary for the performance of a contract to which you are a party. Our T&Cs, which you have accepted at registration, set out the terms of the contract and the services we will provide:
4.2.1. To make our services available to you as part of our contract:
— to provide gaming and betting services, activities, or online content, to provide you with information about them and to deal with your requests and inquiries;
— for 'service administration purposes’, such as password reminders, service messages, such as site maintenance, updates to our Privacy and Cookies Policy or T&Cs, to let you know if your {domain} account has become dormant and to ask if you would like to use it again before we close it;
— to process your transactions.
4.3. Under legitimate interests – when it is necessary to process your data for the purposes set out below, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine if we can process your data on this basis, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.
4.3.1. To personalize your experience:
— to offer a more relevant, tailored service; for instance, we could use your playing history to provide personalized recommendations and products;
— if you are signed in or subscribed to our marketing offers, you will receive a personalized service. If you don’t want to receive these services you can unsubscribe from marketing offers, or disable personalization by contacting our Customer Service or sending an email to our Data Protection Officer.
4.3.2. To improve our services and products
— to provide you with the most user-friendly online navigation experience;
— for analysis and research purposes so that we may improve the services offered by {brand};
— testing new systems and checking upgrades to existing systems;
— evaluating the effectiveness of marketing and for market research and training;
— customer modeling, statistical and trend analysis, with the aim of developing and improving products and services.
4.3.3. To contact and interact with you:
— contact you about our services, for example by phone, email or post or social media;
— manage promotions and competitions you choose to enter;
— invite you to take part in and manage customer surveys, questionnaires and other market research activities carried out by {brand} and by other organizations on our behalf. We carry out market research to improve our services, however, if we contact you about this, you do not have to take part in the activities. If you tell us that you do not want us to contact you for market research, we will respect this choice and this will not affect your ability to use our services;
— respond to your queries and complaints.
4.3.4. To make your game safer and more enjoyable
— to deter, prevent or detect the use of third-party software in peer-to-peer gambling;
— to deter, prevent, or detect any activities conducted in breach of our T&Cs;
— to perform affordability checks to ensure you have sufficient funds to use our Services.
4.4. Special categories of data
4.4.1. We will only process such data if:
— you have given us your explicit consent;
— it relates to personal data which you have made public;
— it is necessary for the establishment, exercise or defense of legal claims;
— is necessary for reasons of substantial public interest, on the basis of European Union or Member State law.
4A.1. By making a deposit, the Player acknowledges and, to the extent permitted by applicable law, agrees that the Casino may use the contact details provided in the Player’s account to send information about bonuses, promotions, tournaments, loyalty offers, games and similar Casino products or services by email, SMS and/or telephone call.
4A.2. The Player may opt out of marketing at any time, free of charge, by using the unsubscribe link included in a marketing email, replying “STOP” to a marketing SMS where that function is available, asking during a marketing call not to be contacted by telephone, adjusting communication preferences in the Player Account where available, or contacting Customer Support. The Casino will process the request as soon as reasonably practicable.
4A.3. Opting out of marketing does not affect the Player’s account or ability to use the Services and does not prevent the Casino from sending essential service, security, responsible-gaming, KYC, payment, legal or transactional communications.
4A.4. Where applicable law requires a separate affirmative opt-in, this Section does not replace that opt-in and the Casino will request consent separately.
5.1. Generally, we do not share your personal information with third parties outside the Company’s group for marketing purposes. However, there are circumstances when we share your personal data with other companies, with third parties that provide services to you on our behalf, and with other third parties in the course of complying with our legal obligations. Other examples of when we share your personal information include when we enter any kind of merger or business sale, as customers’ personal information is likely to be included in the sale/transfer. We would inform you prior to affecting such transfer of personal data. Even when it is shared, we ensure that your personal information will only be used for the purposes outlined in this Privacy policy.
5.2. We may share personal data with third parties in the following circumstances:
5.2.1. when ordered to do so by any regulatory body and/or under any legal provision contained in the governing law;
5.2.2. we may instruct and authorize the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account;
5.2.3. in order to establish, exercise, or defend our legal rights;
5.2.4. for verification, affordability checks, and fraud detection purposes, we may transfer your personal data to third parties);
5.2.5. with service providers to enable us to provide our services, such as companies that help us with technology services, storing and combining data, and processing payments or providing relevant online advertising for our products and services;
5.2.6. with external auditors who may carry out independent checks as part of our accreditations;
5.2.7. to an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;
5.2.8. to any other successors in title to our business; or
5.2.9. with the relevant regulator regarding the self-exclusion issues.
6.1.We will only retain your information for as long as needed to fulfill the purposes for which they are collected.
6.2. While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using {brand} Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:
6.2.1. to comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
6.2.2. to establish or defend legal claims (for example negligence claims) which could be made against us;
6.2.3. to comply with our contractual obligations and rights in relation to the information involved;
6.2.4. our legitimate interests where we have carried out balancing tests;
6.2.5. to comply with guidelines issued by relevant data protection authorities.
7.1. We appreciate that by law and subject to certain conditions, you have a number of rights concerning the personal information we hold about you. If you wish to exercise these rights, you should contact our Data Protection Officer at our email {email}. These rights include the right to access, amend and erase the personal information we hold about you, the right to object to the processing of your data, the right to withdraw consent, and the right to data portability. You also have the right to complain to your data protection authority if you are concerned with how we process your information. In addition, you have certain rights relating to automated decision-making and ‘profiling’.
7.2. The personal information we ask for on registration is compulsory (unless indicated in the forms as optional) and we need it to be able to process your registration, contact you and comply with gambling and financial laws to which you are subject. Unfortunately, therefore, if you do not want to provide such personal information, you will not be able to use our services.
7.3. Right to access and rectify the information we hold about you. You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that information we hold about you that may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent by email to our Data Protection Officer or by contacting Customer Services at our email {email}.
7.4. Right to delete your data. In some circumstances, you can ask us to erase the personal information we hold about you (‘the right to be forgotten’). This includes when:
7.4.1. the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice);
7.4.2. if you previously gave consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law;
7.4.3. we process your information based on our legitimate interests and we cannot demonstrate overriding legitimate grounds to continue processing the information;
7.4.4. we don’t have a lawful ground under data protection law to process your information;
7.4.5. the data has to be erased to comply with a legal requirement; This right is subject to mandatory retention periods under EU/local laws.
7.5. Right to restrict processing. You have the right to ask us to restrict (‘block’ or ‘suppress’) the processing of your personal information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future. This right is available to you when:
7.5.1. you dispute the accuracy of the personal information (while we verify matters);
7.5.2. the processing is unlawful, and you object to the erasure of the information and request that we restrict processing instead;
7.5.3. we no longer need the data, but you require it to establish, exercise or defend a legal claim; and
7.5.4. we process your information for our legitimate business interests but you object and while we verify the grounds for continued processing.
7.6. Right to Data Portability. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. For example, if you decide to switch to a different provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right, however, and only arises when the processing of your information is:
7.6.1. based on your consent or where it is necessary for the performance of a contract, and
7.6.2. when the information is processed by solely by automated means
7.7. Right to object. Based on your particular situation, you can object to the processing of your personal information, that is:
7.7.1. based on our legitimate business interests (including profiling); or
7.7.2. done for research and statistical purposes
You also have the right to object to the use of your personal information for direct marketing purposes (including profiling).
7.8. Right to withdraw consent. When we rely on your consent as the basis to process your personal information – such as for sales and marketing communications – you have the right to withdraw your consent at any time. We’ll always strive to make it easy for you to withdraw consent by choosing an “unsubscribe” option in every communication you receive from us. If you find this isn’t the case, then just get in touch with our Data Protection Officer at email {email}, and we’ll try to fix things as soon as possible.
7.9. Rights related to automated decision-making, including profiling. We sometimes use systems to make automated decisions based on your personal information. This helps us to make sure our decisions are quick, fair, efficient and correct, based on what we know. These automated decisions can affect the products, services or features we may offer you now or in the future, or the ability to use our services.
We may use automated decisions making in the following situations:
7.9.1. tailoring products and services — we may pace you in groups with similar customers (segments) to study and learn about preferences and your needs, and offer more tailored experience for you;
7.9.2. detecting fraud — we use your personal information to help decide and detect if your account may be being used for fraud or money laundering. If we think there is a risk of fraud, we may block or suspend the account;
7.9.3. opening account — when you open an account with us, we check that the product or service is relevant for you, based on what we know. We also check that you meet the conditions needed to open the account. This may include checking age, residency, nationality or financial position;
7.9.4. risk assessment connected to your bet.
Data protection law seeks to safeguard individuals against harm that may arise from decision-making — including profiling — that takes place without human intervention. You have the right not to be subject to a decision — including profiling — when it is based on the automated processing of your personal information and it has a legal effect or a similarly significant effect on you.
Please note that the right does not apply when the processing is:
— necessary for entering into or for the performance of a contract with you; or
— when it is authorized by law; or
— when it is based on your explicit consent.
Any requests relevant to this Section must be addressed to our Data Protection Officer at email {email}.
We will respond to any of your requests relevant to this Section without delay and within one month of receipt of the request. Upon prior notice, this period may be extended by a further one (1) month if necessary, taking into account the complexity of the request and the number of any other pending requests. In case of rejection of your request, we will provide relevant justification.
If your request does not meet the requirements of the data protection law, we reserve the right either to: (a) impose a reasonable fee, taking into account the administrative costs of providing the information or communicating or executing the requested action; or (b) reject your request.
8.1. We are committed to protecting the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through {brand} is treated securely and in line with this Privacy Policy and strict data protection standards. Accordingly, we have adopted robust procedures and technologies to protect your data from unauthorized access and improper use.
8.2. Our payment providers encrypt your credit card details. We are dedicated to protecting our customers’ confidential information and, as part of doing so, we are collaborating only with top payment providers.
8.3. The security of our systems and applications is tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
8.4. We have a dedicated fraud department and advanced systems in place to detect and prevent suspicious activity, to ensure that {brand} remains a secure playing field.
8.5. Any account involved in suspicious activity will be suspended and investigated to the fullest extent. Should you have any doubts about the activity on your accounts, such as unrecognized transactions in the transaction history or surprising changes in the balance, please contact us immediately.
8.6. {brand} uses SSL encryption that ensures the confidentiality of your information in data transmission. In no case do we collect, store, or transfer data from your card. The payment operations are carried out entirely through the payment gateway's secure server.
9.1. If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated by emailing our Data Protection Officer at email {email}.
9.2. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to your national data protection regulator.
10.1. This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated — so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to {brand} or use our Services in any way. Otherwise, by continuing to do this, you will be deemed to have accepted the changes to the Privacy Policy. You can also delete your {brand} account at any time. Suppose significant changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information. In that case, we will provide a more prominent notice (including, for certain services, notification of Privacy Policy changes by email). You will be required to expressly accept such a change in order to continue using the Services and the change will apply immediately following your acceptance thereof.
11.1. By using {brand} and by providing your personal data, you acknowledge that you are required to provide your actual, accurate, and complete data as requested by {brand}. Furthermore, you must inform us of any changes to your information so as to ensure it is kept up-to-date and accurate.
11.2. If you are found to be in breach of your obligations or if we have reasonable suspicion that the information you provide is false or incomplete or in any way contrary to Data Protection Law or this Privacy Policy, we retain the right to reject your application for registration or to suspend or terminate your account immediately without notice. In this case, you have no right to any compensation due to the rejection of your application, or the suspension or termination of your account.
The Player may contact our customer service at {email} to give us any complaints regarding our services.
1.1. Players are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our Services.
1.2. Complaints are handled in the support department and escalated in the organization if support personnel does not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
1.3. If the dispute still needs to be resolved on the casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
1.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail. Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
1.5. When we wish to contact Players regarding such a dispute, we will do so by using any of the contact details provided in their accounts.
For further information about the Authority Players can visit curacao-egaming.com.
Our Terms and Conditions shall be governed by the Laws of Curacao. The parties agree that any dispute, controversy or claim arising out of or in connection with the Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of Curacao.
","_page.RiskWarnings":"You understand that by participating in the games, you risk losing the money deposited to your account on {domain}.
In some jurisdictions, online gambling may be illegal. You understand and agree that {domain} is not able to provide you with legal advice or guarantees regarding the legality of your use of the services of the Website.
The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by {domain} by your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.
","_page.TermsOfUse.License":"The following Terms and Conditions entered into force on 30/09/2024. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The current Terms and Conditions are governed by and interpreted in accordance with the legislation of Curaçao.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on {domain}. In some jurisdictions, online gambling may be illegal. Players understand and agree that {domain} is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by {domain} by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. {domain} only accepts Players over 18 years of age.
1.2. {domain} is owned and operated by Goodwin N.V., a company incorporated under the laws of Curaçao with registration number 151353 and registered address at Abraham de Veerstraat 9, Willemstad, Curaçao. {domain} is licensed and regulated by the Curaçao Gaming Control Board (license OGL/2024/758/0228). LUCKYLUCK LIMITED, registration number НЕ 404194, а company organized and existing under the laws of Cyprus, whose гegistered office is at Ioanni Mina, 8 Agios Ioannis, 4871, Limassol, Cyprus, acting as an paying agent on behalf of Goodwin N.V. (hereinafter together referred — the “Company” or the “Casino”).
1.3. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.4. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.5. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the master holder of the license, software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (“Restricted Countries”) are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account.
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any «forgotten passwords», and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to {domain} during the term of this agreement must be true, complete, and correct. Players must immediately notify {domain} of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to {domain}. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the Casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the Casino system or attempted to do so. {domain} reserves the right to terminate and/or change any games or events being offered on the Website.
5.11. Only one Casino Account per Player is allowed. Should You attempt or successfully open more than one Casino Account, under Your own name or under any other name, or should You attempt or succeed in using the Website by means of any other person's Casino Account, Casino will be entitled to immediately close all Your Casino Account(s), retain all monies in such Accounts and ban You from the future use of the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. However, certain bonuses may have specific minimum deposit requirements, which will be clearly indicated in the relevant bonus terms. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal «bonus». The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. {domain} is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund their account. If Players use this Website, they confirm that the money deposited to their account isn’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
6.12. Chargeback will lead to the account closure and balance set off.
6A.1. By making a deposit, the Player acknowledges and, to the extent permitted by applicable law, agrees that the Casino may use the contact details provided in the Player’s account to send information about bonuses, promotions, tournaments, loyalty offers, games and similar Casino products or services by email, SMS and/or telephone call.
6A.2. The Player may opt out of marketing at any time, free of charge, by using the unsubscribe link included in a marketing email, replying “STOP” to a marketing SMS where that function is available, asking during a marketing call not to be contacted by telephone, adjusting communication preferences in the Player Account where available, or contacting Customer Support. The Casino will process the request as soon as reasonably practicable.
6A.3. Opting out of marketing does not affect the Player’s account or ability to use the Services and does not prevent the Casino from sending essential service, security, responsible-gaming, KYC, payment, legal or transactional communications.
6A.4. Where applicable law requires a separate affirmative opt-in, this Section does not replace that opt-in and the Casino will request consent separately.
7.1. The minimal amount for withdrawal is 25 (Twenty five) US Dollars (US) per transaction or an equivalent. The maximum amount for withdrawal is 500 (Five hundred) US Dollars (USD) per transaction. If the Player wishes to withdraw more than 500 (Five hundred) US Dollars (USD), they should submit multiple withdrawal requests.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.4. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the Player.
7.5. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player must place a minimum of one bet, equivalent to 3x the deposited amount. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.6. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). {domain} will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.7. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.8. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.9. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.10. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.11. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.12. To wager {currency} funds, Players may place bets exclusively on {brand} slots games; bets placed on other games will not count toward wagering requirements.Other wagering requirements may apply for specific bonus offers as described in this Terms & Conditions or Bonus Policy.
7.13. The Company reserves the right, at its sole discretion, to exclude certain bets from contributing towards the wagering requirements. In particular, bets placed in Instant Win or Crash games shall not be considered for wagering turnover where the winning multiplier applied to the stake is lower than 1.1. The Company may, without limitation, disregard such bets if it reasonably suspects patterns of abuse, minimal-risk wagering, or fraudulent activity.
7.14. {currency} may be used for play only while the Player's {currency} balance remains below the Max Cashout and until wagering is completed. If wagering is completed and the Player's {currency} balance is at or above the Max Cashout, {currency} play is disabled across all games. While this condition applies, all {currency} (including any amount above the Max Cashout) is non-playable and has no cash value.
7.15. At {brand}, the general daily withdrawal limit for all players is $1,000 (One thousand) US Dollars (USD). For some players, higher withdrawal limits may apply. Any change to the withdrawal limit, including the possibility of removing the limit, is subject to individual agreement with the player's personal manager on the platform.
7.16. {brand} reserves the right to submit any Player's gameplay, betting activity, transactions, and winnings for verification by game providers, sportsbook providers, and/or internal and external financial and compliance departments. During such reviews, {brand} may temporarily suspend withdrawals, deposits, gameplay, or account access without prior notice. The outcome of any Provider Check or Financial Review shall be final and binding. If violations, irregular play, bonus abuse, or breaches of these Terms are confirmed, {brand} reserves the right to void bets, cancel winnings, confiscate bonuses, and/or close the Player's account
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge the administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, {domain} reserves the right to verify Player’s identity in the process of closing Player’s account. It means that {domain} is entitled to request up-to-date documents from the Players, conduct an interview (Google Meet call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
Failure of the Player to attend the scheduled interview without a valid reason shall be deemed a refusal to undergo the verification procedure.
10.2. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at {domain} absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the Player or third party;
11.3.4. collusion and/or criminal actions by the Player or third party;
11.3.5. advice or recommendations provided by {domain} or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both {domain} and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the Player is suspected of fraudulent actions, including but not limited to: participating in collusion with other Players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the Player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the Player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. {domain} prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Engaging in low-risk betting strategies to exploit bonuses is considered irregular gaming. This includes, but is not limited to: (i) Betting on both red and black on roulette; (ii) Covering more than 25% of the 37 unique number spots on the roulette table. (iii) Simultaneously betting on both odd and even numbers in roulette. (iv) Placing hedge bets that are designed to minimize risk and meet wagering requirements with little to no actual wagering risk.
13.2. Placing bets on sports events with very low odds is not a valid contribution towards the wagering requirements. This includes: (i) Single or multiple bets on a sports event where the odds are 1.10 or lower. (ii) Betting on all possible outcomes of a single event to ensure a win regardless of the result.
13.3. Any betting patterns that are intended to exploit the bonus wagering system are strictly prohibited. This includes: (i) Switching from a game with a low wagering contribution (like roulette) to a game with a high wagering contribution (like slots) after a large win, for the sole purpose of clearing wagering requirements. (ii) Incrementally increasing the bet size after a win and then significantly decreasing it after a loss.
13.4. Exploiting game features or bugs to meet wagering requirements is prohibited. This includes: (i) Using features like the 'double up' or 'gamble' feature in a way that unfairly increases wagering amounts. (ii) Taking advantage of any software or system bugs or glitches for personal gain.
13.5. Rapidly fulfilling wagering requirements in a very short time frame is considered irregular play, including speed betting or rapid-fire betting in games aimed at quickly meeting or 'burning through' wagering requirements.
13.6. The use of bots, scripts, auto-clickers, emulators, or any third-party software designed to automate gameplay, betting actions, or otherwise interact with the platform in non-human manner is strictly prohibited.
13.7. Working with other players or groups to exploit bonuses is not allowed. This includes: (i) Coordinating with other players to manipulate games or share bonus offers. (ii) Participating in syndicate betting where funds are pooled to meet wagering requirements or exploit bonuses.
13.8. If a player once or several times, depending on an internal finding of the Company, is found to be in violation of the \"Prohibited Strategies and Fair Play\" rules as outlined in section 13 (not applicable for p. 13.1, p. 13.3, and p. 13.5), {domain} reserves the right to take one or more of the following actions against such a player:
a) Confiscation of any funds obtained as a result of any prohibited strategy
b) Immediate cancellation and removal of any bonuses credited to the player's account.
c) Temporary suspension of the player's account for a period to be determined by {domain}, during which the player will not be able to participate in any games or betting activities.
d) Permanent closure of the player's account. In such cases, the player will be prohibited from opening any new accounts with {domain}.
e) In cases where bonuses were withdrawn or used in a manner contrary to these terms, {domain} reserves the right to demand repayment of the full value of such bonuses.
f) If a player engages in the actions mentioned in sections 13.1, 13.3, and 13.5 of the present Terms and Conditions, they may be banned. If banned, their entire balance will be refunded.
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. To check the refund, we reserve the right to request the Player to provide these documents:
14.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
14.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
14.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
14.3. It may take up to 10 business days for a refund to be decided.
14.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
14.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
14.6. If Players would like to make a refund, they should contact Us via email
15.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
15.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
15.3. If the dispute is not resolved on the Casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
15.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
15.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
16.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
16.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
16.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
16.4. In particular, a Player may not under any circumstances:
16.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
16.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
16.4.3. use the Content in any way that might be illegal or breach the {domain} T&C;
16.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
16.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
16.4.6. archive or store any Content for access by anyone other than a user.
17.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to {domain} and/or its licensors.
17.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to {domain} where appropriate.
17.3. {domain} expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to {domain}, duly authorised casino operator, responsible for managing the website.
Communication Channels — channels through which the Casino communicates with Players, including email, SMS, and phone calls.
Company — refers to {domain}, duly authorised casino operator, responsible for managing the website.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a Player’s physical location through their device’s IP address or other technology used to enforce jurisdictional restrictions.
Chargeback — the reversal of a payment transaction by a bank or financial institution, initiated at the request of a cardholder or the issuing bank.
Jurisdiction — the geographic area where the Player resides and where specific laws and regulations regarding online gambling are applicable.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to {domain}, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the Player from participating in games on the Website.
Withdrawal— the process of transferring funds from the Player's account on the Website to their personal account or payment method.
","_page.TermsOfUse.NoLicense":"The following Terms and Conditions entered into force on 01/06/2025. Before you start the game, please read the Terms and Conditions section carefully. By using the site, you automatically agree to the Terms and Conditions.
The English version prevails.
1.1. Players understand that by participating in the games, they risk losing the money deposited to their account on {domain}. In some jurisdictions, online gambling may be illegal. Players understand and agree that {domain} is not able to provide legal advice or guarantees regarding the legality of their use of the Website's services. The Company does not affirm that the Website's services comply with legal requirements in a Player's jurisdiction. Players use the services provided by {domain} by their own choice and at their sole discretion, assuming the risk of liability in making a decision as to whether the use of the Website's services is legal in accordance with the current legislation of their jurisdiction. Players log into the Website and participate in the games at their own risk. Players should remember that gambling can be addictive and play responsibly. {domain} only accepts Players over 18 years of age.
1.2. {domain} is duly authorised casino operator acting in accordance with applicable legislation (hereinafter referred – the \"Company\" or the \"Casino\" or the \"{brand}.
1.3. These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
1.4. These Terms and Conditions constitute a binding agreement between Players and the Casino. Players must read these Terms and Conditions entirely before registering an account. If Players do not agree with any provision of these Terms and Conditions, they must not use or continue to use the Website.
1.5. Players consent to receive communications from the Casino electronically (i.e., email), via SMS, or phone calls (Communication Channels). We will communicate with Players through Communication Channels or by posting notices on the Website. Players can opt out of receiving promotional emails from the Casino. However, we reserve the right to send essential information regarding account balances or Website functionality despite Players opting out of regular email send-outs.
2.1. Players should bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers, which may change from time to time.
2.2. We can not guarantee that any returns, deposits, winnings, or bonuses which the Player as the resident of the restricted by the master holder of the license, software, and payments providers countries have gained or accrued using any means of encrypted connections over the Internet from their devices to a network with the purpose to falsify their geolocation would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions. We reserve the right to refuse account opening, suspend or close the Players’ account, withhold payment of winnings and apply such funds on account of any damages caused by the Players.
The Website allows playing with the following currencies: Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20), (TRC-20), other crypto currencies, EUR.
4.1. The Casino accepts Players only from those countries and geographic regions where online gambling is allowed by law. It is the Player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.
4.2. The Casino accepts strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
4.3. It is entirely and solely the Player’s responsibility to ensure they do not breach laws applicable to them by participating in the games. Depositing real funds and playing for real money is subject to the laws of the Player’s country, and it is their sole responsibility to abide by their native regulations.
4.4. The Company reserves the right to ask for proof of age from the Player and limit access to the Website or suspend the account to those Players who fail to meet this requirement.
4.5. Players from the following countries and their territories (“Restricted Countries”) are not allowed to deposit and play real money games: Australia, Curaçao, France, Netherlands, United States of America, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this Restricted Countries policy.
4.6. Players from the following countries and their territories, restricted by the Financial Action Task Force (FATF), are not allowed to deposit and play real money games. Countries from the blacklist: North Korea and Iran. Countries from the greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, and Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if the Player breaches this policy of the Terms and Conditions.
4.7. We also aren’t accepting payments and users from the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji; Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe.
5.1. Before placing wagers on the Website, Players need to register on the Website and open an account.
5.2. Players must enter all mandatory information requested into the registration form, including a valid email address. If Players do not enter a valid email address, we will be unable to help them recover any «forgotten passwords», and they won’t be able to make a deposit or withdrawal. It is the Player’s sole responsibility to ensure that the information provided is true, complete, and correct.
5.3. Players may choose their username and password for their login to their account on the Website. It is the Player’s exclusive responsibility to ensure that their login details are kept secure. Players must not disclose their login details to anyone. The Casino is not responsible for any abuse of the Player’s account by third parties due to the Player's disclosure, whether intentional or accidental, active or passive, of their login details to any third party.
5.4. For transaction security, we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties.
5.5. Players should note that withdrawals have to be made to the same method that you deposited with.
5.6. All information provided to {domain} during the term of this agreement must be true, complete, and correct. Players must immediately notify {domain} of any changes to such information.
5.7. Players are not allowed to transfer funds from their account to other players, receive funds from other players into their account, or transfer, sell, and/or acquire user accounts.
5.8. Some circumstances may arise where a wager is confirmed, or a payment is performed, by us in error. In all these cases Casino reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake made re-settling all the wagers at the correct prices/spreads/terms that should have been available at the time that the wager was placed in the absence of the error.
5.9. If Players become aware of possible errors or incompleteness in the software, they agree to refrain from taking advantage of them. Players agree to report any error or incompleteness immediately to {domain}. Failure to fulfill these obligations entitles the Company to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
5.10. Company reserves the right to retain payments if suspicion or evidence exists of manipulation of the Casino system. Criminal charges will be brought against any Player or any other person(s), who has/have manipulated the Casino system or attempted to do so. {domain} reserves the right to terminate and/or change any games or events being offered on the Website.
5.11. Only one Casino Account per Player is allowed. Should You attempt or successfully open more than one Casino Account, under Your own name or under any other name, or should You attempt or succeed in using the Website by means of any other person's Casino Account, Casino will be entitled to immediately close all Your Casino Account(s), retain all monies in such Accounts and ban You from the future use of the Website.
6.1. Players may only participate in games with real money bets if they have sufficient funds in their account for such participation. Demo games and/or other free games may be allowed on the Website at the sole discretion of the Casino.
6.2. Players should note that we have no requirements for the amount of minimum deposit. However, certain bonuses may have specific minimum deposit requirements, which will be clearly indicated in the relevant bonus terms. The maximum deposit amount depends on the payment method Players decide to use. Additionally, we offer the option for Players to bet using certain cryptocurrencies.
6.3. We can, under certain circumstances, credit a Player’s account with a personal «bonus». The conditions for the crediting of the bonus and the amount of the bonus are determined by Casino and set out on the Website from time to time. The special withdrawal requirements may be specified in accordance with the bonus policy and/or loyalty program rules (including but not limited wagering requirements).
6.4. {domain} is not a financial institution and thus should not be treated as such. Player’s account will not bear any interest.
6.5. The Casino is not an exchange and therefore does not execute any conversion between any currencies.
6.6. Players may only use their own personal funds to fund their account. If Players use this Website, they confirm that the money deposited to their account isn’t borrowed and have a clear and legal source of wealth.
6.7. Players should note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through payment systems.
6.8. If Players want to limit their gambling in the casino, they should make a limit in their personal cabinet on the Website or contact {email}.
6.9. Internet gambling may be illegal in the jurisdiction in which Players are located; if so, Players are not authorized to use their payment card to complete this transaction.
6.10. It is the cardholders’ responsibility to know the laws concerning online gambling in his or their country of domicile.
6.11. Participation of minors in activities, offered on this Website, is prohibited.
6.12. Chargeback will lead to the account closure and balance set off.
6A.1. By making a deposit, the Player acknowledges and, to the extent permitted by applicable law, agrees that the Casino may use the contact details provided in the Player’s account to send information about bonuses, promotions, tournaments, loyalty offers, games and similar Casino products or services by email, SMS and/or telephone call.
6A.2. The Player may opt out of marketing at any time, free of charge, by using the unsubscribe link included in a marketing email, replying “STOP” to a marketing SMS where that function is available, asking during a marketing call not to be contacted by telephone, adjusting communication preferences in the Player Account where available, or contacting Customer Support. The Casino will process the request as soon as reasonably practicable.
6A.3. Opting out of marketing does not affect the Player’s account or ability to use the Services and does not prevent the Casino from sending essential service, security, responsible-gaming, KYC, payment, legal or transactional communications.
6A.4. Where applicable law requires a separate affirmative opt-in, this Section does not replace that opt-in and the Casino will request consent separately.
7.1. The minimal amount for withdrawal is 25 (Twenty five) US Dollars (US) per transaction or an equivalent. The maximum amount for withdrawal is 500 (Five hundred) US Dollars (USD) per transaction. If the Player wishes to withdraw more than 500 (Five hundred) US Dollars (USD), they should submit multiple withdrawal requests.
7.2. If we mistakenly credit Player’s account with winnings that do not belong to Player, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from the Player’s account. If Players have withdrawn funds that do not belong to them before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by the Player to us. In the event of incorrect crediting, Players are obliged to notify us immediately by email.
7.3. We reserve the right to carry out verification procedures for each Player at first withdrawal and anytime further, depending on our internal decision without any explanations to the Player about the reasons for such request. Such verifications may for example include copies of a Player’s passport, national Identity Card, copies of a Player’s utility bills, and/or copies of the debit/credit cards used to deposit.
7.4. It's the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the Player.
7.5. To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal. It is mandatory for each Player to fulfill a wagering requirement prior to initiating withdrawal. This means that each Player must place a minimum of one bet, equivalent to 3x the deposited amount. This procedure is in line with anti-money laundering practices. Players are fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the Player’s residence.
7.6. In the unlikely event of a Player depositing cryptocurrency funds to another cryptocurrency network address (such as but not limited to sending BTC to a BCH address). {domain} will not attempt to recover the amount of Player’s deposits. In such cases, a fee may be charged to recover the lost funds to cover expenses to pursue the recovery, however, it's not a guarantee to get the funds recovered.
7.7. The internal operating currency of the Website is EUR and/or USD. Due to this fact, in case Players transact in other currencies, the amount deducted from the credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Player’s bank and/or the Company's payment processing system.
7.8. Withdrawal processing times depend on the payment providers and methods Players use. Usually it can take up to 72 hours but not limited. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
7.9. We reserve the right to use additional procedures and means to verify Player’s identity (Know Your Client) when effecting deposits into the Player’s account at any stage, including the first deposit.
7.10. We reserve the right to make a phone call to the number provided in the Player’s account, which at our discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed.
7.11. We are not a financial institution and thus should not be treated as such. Player’s account will not bear any interests and no conversion or exchange services will be offered at any time.
7.12. To wager {currency} funds, Players may place bets exclusively on {brand} slots games; bets placed on other games will not count toward wagering requirements.Other wagering requirements may apply for specific bonus offers as described in this Terms & Conditions or Bonus Policy.
7.13. The Company reserves the right, at its sole discretion, to exclude certain bets from contributing towards the wagering requirements. In particular, bets placed in Instant Win or Crash games shall not be considered for wagering turnover where the winning multiplier applied to the stake is lower than 1.1. The Company may, without limitation, disregard such bets if it reasonably suspects patterns of abuse, minimal-risk wagering, or fraudulent activity.
7.14. {currency} may be used for play only while the Player's {currency} balance remains below the Max Cashout and until wagering is completed. If wagering is completed and the Player's {currency} balance is at or above the Max Cashout, {currency} play is disabled across all games. While this condition applies, all {currency} (including any amount above the Max Cashout) is non-playable and has no cash value.
7.15. At {brand}, the general daily withdrawal limit for all players is $1,000 (One thousand) US Dollars (USD). For some players, higher withdrawal limits may apply. Any change to the withdrawal limit, including the possibility of removing the limit, is subject to individual agreement with the player's personal manager on the platform.
7.16. {brand} reserves the right to submit any Player's gameplay, betting activity, transactions, and winnings for verification by game providers, sportsbook providers, and/or internal and external financial and compliance departments. During such reviews, {brand} may temporarily suspend withdrawals, deposits, gameplay, or account access without prior notice. The outcome of any Provider Check or Financial Review shall be final and binding. If violations, irregular play, bonus abuse, or breaches of these Terms are confirmed, {brand} reserves the right to void bets, cancel winnings, confiscate bonuses, and/or close the Player's account.
8.1. Upon requesting a self-exclusion, the Casino will immediately close that account and prevent the Player from playing on that particular account. We will make reasonable efforts to try to prevent the opening of new accounts but it's the Player's sole responsibility to make sure no other accounts are created. The Casino cannot be held accountable for potential losses on other accounts.
9.1. An inactive (dormant) account is an account that a Player has not logged into or logged out of for six (6) consecutive months. If a Player's account is deemed inactive, the Casino reserves the right to charge the administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater.
9.2. Players authorize the Casino to debit this fee from their account at the beginning of the month following the day on which their account is deemed inactive, and at the beginning of every subsequent month that their account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.
9.3. All costs that may occur upon refund procedure are on the Player.
9.4. If the account is inactive for a period of 48 months, the account balance will be confiscated.
10.1. In order to ensure anti-fraud measures, prevention of laundering proceeds of crime and financing of terrorism and abuse on the part of the Player, {domain} reserves the right to verify Player’s identity in the process of closing Player’s account. It means that {domain} is entitled to request up-to-date documents from the Players, conduct an interview (Google Meet call or Zoom call) with a Player, request confirmation of source of funds or/and a high-resolution and visible photo of a user’s selfie with his/her up-to date documents near his/her face, even though the Player have passed identity verification in the past.
Failure of the Player to attend the scheduled interview without a valid reason shall be deemed a refusal to undergo the verification procedure.
10.2. Company reserves the right to close Player’s Account and to refund to them funds from the balance of the Player’s Account, subject to the deduction of relevant withdrawal charges, at {domain} absolute discretion and without any obligation to state a reason or give prior notice.
11.1. Players are solely responsible for reporting and accounting for any taxes applicable to them under relevant laws for any winnings that they receive from the Company.
11.2. Players understand that by participating in the Games you take the risk of losing funds deposited into their account.
11.3. Company does not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
11.3.1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason;
11.3.2. Force Majeure;
11.3.3. violation of the Terms and conditions by the Player or third party;
11.3.4. collusion and/or criminal actions by the Player or third party;
11.3.5. advice or recommendations provided by {domain} or third party via the Services or Website;
11.3.6. financial market fluctuations, including but not limited to variances in exchange rates.
11.4. The Company shall under no circumstances whatever be liable to the Player, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage arising under or in connection with a Player's use of the services or Company’s failure to comply with the Terms and Conditions that is not reasonably foreseeable to both {domain} and the Player at the time of entering the Terms and Conditions.
11.5. The Company’s total liability to a Player in respect of all losses arising under or in connection with any wager or bet placed by the Player whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall (to the fullest extent permissible by law) in no circumstances exceed the amount of the relevant wager or bet placed by the Player that gave rise to the claim.
11.6. The Company reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.
The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the Player is suspected of fraudulent actions, including but not limited to: participating in collusion with other Players, engaging in fraudulent activities against other online casinos, denying payments, creating multiple accounts, cheating, or filing for bankruptcy in their country of residence, the Company reserves the right to terminate the Player's account and suspend all payouts. The Company may also notify relevant regulatory bodies of any fraudulent actions by the Player. Additionally, actions such as delaying game rounds, leaving large bets on the table, or exploiting software bugs are considered violations of the terms and conditions.
12.2. Should the Casino become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing cash out of said bonus or at any way try to take advantage of bonuses received by Casino, then we will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when Players have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
12.3. {domain} prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in gameplay.
12.4. The Casino reserves the right to close Player’s account and to refund to them the amount on their account balance, subject to deduction of relevant withdrawal charges, at the Company's absolute discretion and without any obligation to state a reason or give prior notice.
12.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
13.1. Engaging in low-risk betting strategies to exploit bonuses is considered irregular gaming. This includes, but is not limited to: (i) Betting on both red and black on roulette; (ii) Covering more than 25% of the 37 unique number spots on the roulette table. (iii) Simultaneously betting on both odd and even numbers in roulette. (iv) Placing hedge bets that are designed to minimize risk and meet wagering requirements with little to no actual wagering risk.
13.2. Placing bets on sports events with very low odds is not a valid contribution towards the wagering requirements. This includes: (i) Single or multiple bets on a sports event where the odds are 1.10 or lower. (ii) Betting on all possible outcomes of a single event to ensure a win regardless of the result.
13.3. Any betting patterns that are intended to exploit the bonus wagering system are strictly prohibited. This includes: (i) Switching from a game with a low wagering contribution (like roulette) to a game with a high wagering contribution (like slots) after a large win, for the sole purpose of clearing wagering requirements. (ii) Incrementally increasing the bet size after a win and then significantly decreasing it after a loss.
13.4. Exploiting game features or bugs to meet wagering requirements is prohibited. This includes: (i) Using features like the 'double up' or 'gamble' feature in a way that unfairly increases wagering amounts. (ii) Taking advantage of any software or system bugs or glitches for personal gain.
13.5. Rapidly fulfilling wagering requirements in a very short time frame is considered irregular play, including speed betting or rapid-fire betting in games aimed at quickly meeting or 'burning through' wagering requirements.
13.6. The use of bots, scripts, auto-clickers, emulators, or any third-party software designed to automate gameplay, betting actions, or otherwise interact with the platform in non-human manner is strictly prohibited.
13.7. Working with other players or groups to exploit bonuses is not allowed. This includes: (i) Coordinating with other players to manipulate games or share bonus offers. (ii) Participating in syndicate betting where funds are pooled to meet wagering requirements or exploit bonuses.
13.8. If a player once or several times, depending on an internal finding of the Company, is found to be in violation of the \"Prohibited Strategies and Fair Play\" rules as outlined in section 13 (not applicable for p. 13.1, p. 13.3, and p. 13.5), {domain} reserves the right to take one or more of the following actions against such a player:
a) Confiscation of any funds obtained as a result of any prohibited strategy
b) Immediate cancellation and removal of any bonuses credited to the player's account.
c) Temporary suspension of the player's account for a period to be determined by {domain}, during which the player will not be able to participate in any games or betting activities.
d) Permanent closure of the player's account. In such cases, the player will be prohibited from opening any new accounts with {domain}.
e) In cases where bonuses were withdrawn or used in a manner contrary to these terms, {domain} reserves the right to demand repayment of the full value of such bonuses.
f) If a player engages in the actions mentioned in sections 13.1, 13.3, and 13.5 of the present Terms and Conditions, they may be banned. If banned, their entire balance will be refunded.
14.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
14.2. To check the refund, we reserve the right to request the Player to provide these documents:
14.2.1. Photos of both sides of the Player’s passport, driver's license, or any other form of ID;
14.2.2. Proof of address (proof of address must be a photo of a paper document received within the last 90 days, such as a government-issued document, a bank statement, a bill, or similar);
14.2.3. Alternatively, Players can upload the original PDF of a utility bill, bank statement, showing their name and account number if they haven’t uploaded it as a proof of address.
14.3. It may take up to 10 business days for a refund to be decided.
14.4. If a refund is decided upon, the refund amount shall be returned to the Player’s account, the Player shall be informed and the procedure shall be finalized within 48 hours after the decision has been made.
14.5. Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded.
14.6. If Players would like to make a refund, they should contact Us via email
15.1. Players are free to contact our customer service team according to the instructions on the Website to give us any complaints regarding our services.
15.2. Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. Players shall be informed about the state of the complaint to a reasonable level.
15.3. If the dispute is not resolved on the Casino management level, Players can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
15.4. In the event of any dispute, Players agree that the server logs and records shall act as the final authority in determining the outcome of any claim. Players agree that in the unlikely event of a disagreement between the result that appears on their screen and the game server, the result that was logged on the game server will prevail, and Players acknowledge and agree that our records will be the final authority in determining the terms and circumstances of their participation in the relevant online gaming activity and the results of this participation.
15.5. When we wish to contact the Player regarding such a dispute, we will do so by using any of the contact details provided in the Player’s account.
16.1. If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players.
16.2. Players acknowledge that we shall be the final decision-maker of whether they have violated the rules, terms, or conditions in a manner that results in their suspension or permanent barring from participation in our site.
16.3. Company expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
16.4. In particular, a Player may not under any circumstances:
16.4.1. remove the copyright or trademark notice or other proprietary notice contained in the Content and/or from any copies of Content made under these Terms of Use;
16.4.2. use any Content in any manner that may infringe any of Company's rights or the rights of a third party;
16.4.3. use the Content in any way that might be illegal or breach the {domain} T&C;
16.4.4. use, reproduce, modify, edit, mix or remix, apply any voiceover or commentary, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit the Services and/or the Content in any way for your commercial gain. 'Commercial gain' may include any activity attracting any advertising revenue or subscription payments on the distribution of or access to Company's content, or by reducing the need for any third party to subscribe to
16.4.5. copy, publish, republish or redistribute, communicate or disseminate to third parties Content or any information obtained or derived therefrom in any way; or
16.4.6. archive or store any Content for access by anyone other than a user.
17.1. The design of the Website and the Services, all software contained within the Website and Services, and Content are protected by copyright, trademarks, patents, and other intellectual property rights and laws belonging to {domain} and/or its licensors.
17.2. The Player may only view, download and store on any compatible device, print out, use, quote from and cite the Content for its own personal, non-commercial use and on the condition that it gives appropriate acknowledgment to {domain} where appropriate.
17.3. {domain} expressly reserves all intellectual property rights in and to Services and Content and Players may not use the Services or any Content for any purpose other than those set out above.
Account — the Player’s personal profile on the Website, used for managing funds and accessing games.
Bonuses — promotional offers provided by the Casino to Players, subject to specific terms and conditions.
Casino — refers to {domain}, duly authorised casino operator, responsible for managing the website.
Communication Channels — channels through which the Casino communicates with Players, including email, SMS, and phone calls.
Company — refers to {domain}, duly authorised casino operator, responsible for managing the website.
Demo Games — free games available on the Website, which may be allowed at the sole discretion of the Casino.
Game Providers — companies that develop and supply games to the Casino, some of which may restrict game availability in certain jurisdictions.
Geolocation — the process of determining a Player’s physical location through their device’s IP address or other technology used to enforce jurisdictional restrictions.
Chargeback — the reversal of a payment transaction by a bank or financial institution, initiated at the request of a cardholder or the issuing bank.
Jurisdiction — the geographic area where the Player resides and where specific laws and regulations regarding online gambling are applicable.
Restricted Countries — specific countries and territories where the Casino does not accept players or process payments.
Terms and Conditions — the binding agreement between the Player and the Casino, detailing the rules and regulations governing the use of the Website and participation in games.
Website — refers to {domain}, the online platform where players can register, deposit funds, and participate in games.
Wager — a bet or stake placed by the Player on a game offered on the Website.
Winnings — the money earned by the Player from participating in games on the Website.
Withdrawal— the process of transferring funds from the Player's account on the Website to their personal account or payment method.
","_page.titlePolicies":"Policies","_profile.accountClose":"Close Account","_profile.accountClosed":"Account closure is permanent and irreversible. Consider using Self Exclusion for temporary breaks","_profile.accountClosure":"Account Closure","_profile.editBtn":"Edit","_profile.loginSecurity":"Login & Security","_profile.loyaltyProgress":"{reward} of {total} reward unlocked","_profile.personalInfo":"Personal Info","_profile.personalInformation":"Personal Information","_profile.selfExclusion":"Self Exclusion","_profile.youNeedBreak":"To take a break, click below and get email instructions","_promo.ambassadorText":"Brought to you by Immerion ambassador — Nate Diaz","_promo.bannerCashbackDesc":"10% daily + 10% weekly cashback, always a win-win","_promo.bannerCashbackTitle":"Cashback That Keeps on Giving","_promo.bannerHighrollDesc":"Big stakes? Big rewards. Serious players only","_promo.bannerHighrollTitle":"Up To {amount} Highroller Bonus","_promo.bannerLoyaltyDesc":"Unlock deposit bonuses, high cashback and other perks with our loyalty program","_promo.bannerWelcomeDesc":"Our biggest gift bag. Limited-time offer, claim it now","_promo.bannerWelcomeTitle":"Welcome Pack Like No Other","_promo.bonusesDesc":"With our scheduled bonuses, there’s always something to look forward to","_promo.bonusesTitle":"Infinite Bonuses, Non-Stop Fun","_promo.dailyBonuses":"Daily Bonuses","_promo.dailyBonusesCashback":"10% Cashback","_promo.dailyBonusesCashbackDesc":"Wager x3","_promo.dailyBonusesEngine":"Up to 5 BTC in Engine of Fortune","_promo.dailyBonusesEngineDesc":"3 Fortune Spins each day","_promo.fridaySundayBonus":"Subscribe to our newsletter during registration to get secret promocode for 100% deposit bonus every Friday","_promo.fridaySundayBonusShort":"Get 100% deposit bonus on Friday and mystery bonus on Monday","_promo.hightlightTitle":"Bonuses You Can Feel","_promo.hightlightTitleDesc":"See big wins in action—yours could be next!","_promo.ifSubscribedGetBonus":"Unlock exclusive perks with our Monday newsletter! Get secret promocodes for Free Spins, deposit bonuses, and even bigger surprises. Don’t forget to subscribe during registration","_promo.lastWithdrawalsTitle":"Last Withdrawals","_promo.monthlyBonuses":"Monthly Bonuses","_promo.monthlyBonusesJackpot":"Jackpot up to {amount}","_promo.monthlyBonusesJackpotDesc":"Bet from {amount}+ to enter. The higher your bet, the bigger the grand prize","_promo.monthlyBonusesMarathonFS":"100 Free Spins Marathon","_promo.monthlyBonusesMarathonFSDesc":"5 days, five $50+ deposits, endless free spins","_promo.openCashback":"Open Cashback","_promo.openJackpots":"Open Jackpots","_promo.playerPraiseTitle":"Player Praise","_promo.reviewIMRtext1":"Immerion Casino is a solid choice for online gaming. The game selection is great and there's always something new to try. I like the cashback feature and the support team is pretty helpful.","_promo.reviewIMRtext2":"I've been playing at Immerion for a few months now and I've been impressed. It's easy to find my favorite games and the site's design makes it a breeze to navigate. I've had to contact customer support a couple of times and they were quick and helpful in resolving my issues.","_promo.reviewIMRtext3":"Immerion Casino is a decent spot. I really dig the cashback feature—it's a nice perk. They've got a good selection of games and the design is pretty slick. I had a little issue once, but their support team sorted it out right away. And it's free to use, which is always a win.","_promo.reviewIMRtext4":"Immerion's been a good time! Customer service is excellent, cashback is nice, and withdrawals are usually quick (except when anti-fraud measures kick in). It's free with no hidden fees. Support is super responsive","_promo.reviewIMRtext5":"I liked the casino, all the games I need are available, nothing lags or glitches. The menu is clear and convenient, deposits and withdrawals are fast, there were no problems.","_promo.reviewIMRusername1":"karitalutz1980","_promo.reviewIMRusername2":"Staksaw","_promo.reviewIMRusername3":"felinacuevasyz1","_promo.reviewIMRusername4":"lonmorse2002","_promo.reviewIMRusername5":"dxlive86","_promo.reviewTagCasрback":"Cashback","_promo.reviewTagGameSelection":"Game Selection","_promo.reviewTagGreatDesign":"Great Design","_promo.reviewTagQuickPayouts":"Quick Payouts","_promo.reviewTagResponsive Support":"Responsive Support","_promo.reviewTagResponsiveSupport":"Responsive Support","_promo.reviewTagSupportTeam":"Support Team","_promo.reviewYBStext1":"If you're looking for an online casino with a wide range of games and content, Ybets is a great choice. I enjoy their extensive selection of slots, table games, and live dealer options. With free access and no commissions, players can enjoy a variety of games from top providers","_promo.reviewYBStext2":"Very good casino site that works flawlessly without any bugs. Have played a number of different casinos and this is clearly among the better ones, I will continue to play here. You also get a very good cashback, which means you can play more. A daily and a weekly cashback.","_promo.reviewYBStext3":"I enjoy playing daily. It has games other casinos do not have","_promo.reviewYBStext4":"The support team is really cool and super friendly. They were always available and approachable, I felt like I was getting the right advice. The selection of games is really amazing, there is something for everyone. As far as payouts go, I can't say anything yet because I want to hit the jackpot, so there's still time. But overall I have only had positive experiences with the casino so far.","_promo.reviewYBStext5":"Ybets is a total banger of an online casino with a ton of games and it's super easy to navigate. The site's design is sleek AF and it's so user-friendly, it's a breeze. The customer support team is always there to help and they respond like lightning.","_promo.reviewYBStext6":"Nice choice of slot games, does catch one's attention, nice website, fast support service.","_promo.reviewYBSusername1":"Keilb1212","_promo.reviewYBSusername2":"lehairbj","_promo.reviewYBSusername3":"Pigeon5501bo","_promo.reviewYBSusername4":"JanaBlu","_promo.reviewYBSusername5":"Lestlij1990","_promo.reviewYBSusername6":"BradFack","_promo.signUpBonuses":"Sign Up","_promo.signUpBonusesWelcome":"Welcome Pack","_promo.signUpBonusesWelcomeDesc":"250% Bonus + 250 Free Spins","_promo.title":"Epic Bonuses\nDesigned for Winners","_promo.titleDesc":"Brought to you by Immerion, backed by Nate Diaz","_promo.weeklyBonuses":"Weekly Bonuses","_promo.weeklyBonusesCashback":"Additional 10% Cashback","_promo.weeklyBonusesCashbackDesc":"To kickstart your weekend","_promo.weeklyBonusesDepositFriday":"100% Deposit Friday Bonus","_promo.weeklyBonusesDepositFridayDesc":"Follow the link in your email","_promo.weeklyBonusesJackpot":"Jackpot up to {amount}","_promo.weeklyBonusesJackpotDesc":"Participate with bets as small as {amount}","_promo.weeklyBonusesMisterySunday":"Mystery Monday Bonus","_promo.weeklyBonusesMisterySundayDesc":"Check your inbox and start the next week big","_promo.weeklyDepositBonus":"Weekly deposit bonus","_promo.whyBrandBullet1":"Withdraw cashback without wager","_promo.whyBrandBullet2":"Use Free Spins in all games of your choice","_promo.whyBrandBullet3":"Make bets of any size in our bonus currency","_promo.whyBrandDesc":"Others also have bonuses. But we’ve got more and they hit harder","_promo.whyBrandTitle":"Why {brand}?","_promo.winUpJackpot":"Win Up to {amount} Jackpot","_providers.allProviders":"All Providers","_providers.gameProviders":"Game Providers","_providers.popularProviders":"Popular Providers","_referral.averagePerYear":"Average Per Year","_referral.awaitingDeposit":"Awaiting Deposit","_referral.bannerBackDesc":"Invite friends to join {brand} and enjoy rewards for every friend’s bet—forever! Also get 50 Free Spins after their first deposit","_referral.bannerBackTitle":"Referral Program","_referral.bannerDesc":"Get paid for every bet your friend makes","_referral.bannerFormulaDesc":"((1 - Game RTP) × Total Bets ÷ 2) × Commission Rate
\nYour reward is calculated based on three key factors:
\n \nThe standard rate is 10%, but special offers may have increased rates.
\n \nEach game has a unique RTP, which is the percentage of total bets that the game returns to players over time. You can find the RTP on the game's page.
\n \nThis is the total amount wagered by your referrals in slot games. Once you cash out your bonus, it resets to zero.
","_referral.bannerFormulaLiveTableGames":"For live and table games: ((1 - Game RTP) × Total Bets / 3) × Commission Rate","_referral.bannerFormulaSlot":"((1 - Game RTP) × Total Bets / 2) × Commission Rate","_referral.bannerFormulaSport":"For sports: (0,05 × Total Bets / 2) × Commission Rate","_referral.bannerMoreFriendsOffer":"Bringing in a high volume of referrals? Contact us for personalized terms
","_referral.bannerPerk1Desc":"You get a percentage of every bet your friends place","_referral.bannerPerk1Title":"Lifetime Earnings from Each Bet","_referral.bannerPerk2Desc":"When friend deposits {amount}+, you both get 50 Free Spins. Once you've invited certain number of friends, you'll get extra FS","_referral.bannerPerk2Title":"Free Spins With Every Friend","_referral.bannerPerk3Desc":"Get paid right now and keep earning forever","_referral.bannerPerk3Title":"Fast & Lifetime Payouts","_referral.bannerPerk4Desc":"Claim earnings in crypto & fiat. No hidden conditions","_referral.bannerPerk4Title":"Instant Withdrawals Without Wager","_referral.bannerTabFormula":"Earnings Formula","_referral.bannerTabPerks":"Referral Perks","_referral.bannerTitle":"Get Paid For \n Every Friend's Bet","_referral.calculateIncomeDesc":"Calculations are based on average player activity and may vary in individual cases","_referral.calculateIncomeTitle":"Calculate Your Income With {brand}","_referral.checkFormula":"Check out formula","_referral.claimedMostActiveReferrer":"Claimed By The Most Active Referrer","_referral.earnedMoney":"Earned Money","_referral.earnedMoneyInfo":"Your friends have joined, but haven't placed any bets. Encourage them to play!","_referral.FaqAnswer1":"Invite your friends to join {brand} Casino and earn a percentage of every bet they place—forever! You can claim your earnings to your {brand} Wallet and after that withdraw it without any wager requirements. \n\nOnly bets placed in slot games count toward your reward. Bets made in other types of games (like table games, instant games, live games, etc.) won't be counted.\n\nAlso when a friend deposits $20 or more in one or multiple payments, both of you receive 50 Free Spins in a featured slot game. ","_referral.FaqAnswer10":"Yes, the withdrawal button becomes available once your accumulated commission reaches $0.02","_referral.FaqAnswer2":"Simply share your unique referral link or use the quick share buttons for Facebook, Twitter, or Instagram. You start earning when your friend signs up and begins betting.","_referral.FaqAnswer3":"No limit! The more your referrals bet, the more you earn.","_referral.FaqAnswer4":"No, there are no wagering requirements. Your reward is added to your referral balance as soon as your friend places a bet. You can transfer it to your {brand} Wallet in any currency at any time, and use it for betting or withdraw it freely.","_referral.FaqAnswer5":"You can monitor your referrals and payouts in the \"Invite Friends\" section of your account.","_referral.FaqAnswer6":"Yes! There's no limit to the number of friends you can refer. More friends mean more earnings!","_referral.FaqAnswer7":"Your reward is calculated based on three key factors:\n \nMillion Spin Cup brings slots with different themes together in a 24-hour tournament. Choose your favorites from the qualifying games and compete for IMR prizes and Free Spins.
\n\nYour first real-money bet on a qualifying game enters you automatically. Every eligible wager adds to your tournament total, which determines your position on the live leaderboard.
\n\nThe top 20 players receive prizes, with up to 500 IMR for first place. Check the qualifying games and follow your standing until the tournament ends
","_tournament-service.tournament_10.name":"Million Spin Cup","_tournament-service.tournament_10.rules":"1. Tournament Period
\n\nThe tournament runs from October 6, 2026, at 18:01 UTC to October 7, 2026, at 18:01 UTC. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. Your first real-money bet on a qualifying tournament game enters you automatically.
\n\n3. Qualifying Games
\n\nOnly wagers on the listed tournament slots qualify. The selection includes games with different themes. Live casino games and slots not listed for the tournament are excluded. Game availability may vary by location.
\n\n4. Leaderboard
\n\nPlayers are ranked by their total eligible wager during the tournament period. If two or more players finish with the same total, the player who reached that amount first ranks higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool has an equivalent value of $190 and consists of 1,300 IMR and 100 Free Spins worth $0.10 each. The top 20 players receive prizes according to the prize table, with up to 500 IMR for first place.
\n\nPrizes are credited within 24 hours after the tournament ends. Wagering requirements and maximum cashout limits apply.
\n\n6. Eligible Wagers
\n\nOnly real-money wagers count. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n\n7. Prohibited Play
\n\nMinimal-risk wagering intended to artificially increase turnover is prohibited. This includes, but is not limited to, placing opposing bets. Players who engage in prohibited play may be disqualified and will not receive a prize.
\n\n8. Account Status
\n\nPlayers whose accounts are closed, restricted or under investigation when the tournament ends are not eligible to receive prizes.
\n\n9. Communication
\n\nTournament updates and results may be sent by email.
\n\n10. General Terms
\n\nBy participating, players agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_10.shortdescription":"Compete for up to 500 IMR and Free Spins in a 24-hour slot race","_tournament-service.tournament_11.fulldescription":"Ghosts, mummies and monsters gather for Treat & Win on Immerion. From October 17–31, choose your Halloween favorites from the tournament’s seasonal lineup.
\n \nGo ghost hunting in GHOST BOOSTERS, visit Mummyland Treasures, or join the monster party in Necro Party. Treats of Terror II adds another spooky setting to the selection.
\n \nYour first real-money bet on a qualifying slot puts you in the tournament automatically. Your leaderboard position is based on your total eligible wager.\n
\n \nA prize pool of 4,500 IMR + 5,000 Free Spins is up for grabs. Compete for a share and check the leaderboard to track your standing\n
","_tournament-service.tournament_11.name":"Treat & Win","_tournament-service.tournament_11.rules":"1. Tournament Period
\n \nThe tournament runs from October 17, 2026, at 00:00 UTC to October 31, 2026, at 23:59 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_11.shortdescription":"Treat & Win is on: compete for a share of 4,500 IMR + 5,000 FS","_tournament-service.tournament_2.fulldescription":"Egg Rush Rewards turns the Easter hunt into a leaderboard race. Every qualifying bet adds to your total wager and helps you collect more “eggs” as you move up the rankings.
\n\nThere’s no registration—your first bet puts you straight into the competition. Keep playing during the tournament to hold your position or push higher as others catch up.
\n\nWhen the event ends, rewards are distributed from a 10,000 IMR pool, with 1,500 IMR going to 1st place. Stay active, track your progress, and see how many rewards you can collect this Easter.
\n","_tournament-service.tournament_2.name":"Egg Rush Rewards","_tournament-service.tournament_2.rules":"1. Tournament Period
\n\nThe tournament runs from Monday, 23rd March 00:01 UTC till Sunday 5th April 23:59 UTC. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n\n3. Qualifying Games
\n\nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\nThe list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n\n4. Leaderboard
\n\nThe ranking is based on the highest total wager accumulated during the tournament period.\nIf two players reach the same wager amount, the player who reached that total first will rank higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool is stated on the tournament page. Prizes will be credited within 24 hours after the tournament ends. Wager and max cashout apply.
\n\n6. Eligible Wagers
\n\nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n\n7. Prohibited Play
\n\nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n\n8. Account Status
\n\nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n\n9. Communication
\n\nTournament updates and results may be sent via email.
\n\n10. General Terms
\n\nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_2.shortdescription":"Join the Easter Egg Rush and compete for a share of 10,000 IMR","_tournament-service.tournament_3.fulldescription":"Endorphina Winners Only Network Tournament brings the charm of old-school reels into a full-scale race for the top. Think bright symbols, familiar slot energy, and a leaderboard where every strong win can move you closer to the main rewards.
\n\nThere’s no registration—place your first real money bet on a qualifying slot, and you’re in. Every eligible win gives you points based on your win multiplier: the stronger the result compared to your bet, the more points you collect. The more points you earn during the tournament period, the higher you climb on the leaderboard.
\n\nWhen the tournament ends, the highest-ranked players receive prizes from the 300,000 EUR prize pool, with rewards distributed across the top 25,000 places.
\n\nSpin through the classics, track your position in real time, and aim for your share of the prize pool.
","_tournament-service.tournament_3.name":"Endorphina Winners Only Network Tournament","_tournament-service.tournament_3.rules":"1. Tournament Period
\n\nThe Endorphina tournament runs from Friday, 1st May 00:01 CET till Sunday, 10th May 23:59 CET. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one eligible real money bet on a qualifying tournament slot.
\n\nThe minimum bet required to participate in the tournament is 0.3 EUR or the equivalent in your local currency.
\n\n3. Qualifying Games
\n\nOnly real money bets placed on qualifying Endorphina slots count toward the tournament. Live casino games and other non-listed games are excluded. The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n\n4. Tournament Points and Leaderboard
\n\nThe ranking is based on the number of tournament points collected during the tournament period. Each eligible win awards points based on the win multiplier.
\n\nFor example, if you bet 1 EUR and win 15 EUR, you will earn 1,500 points. If you bet 2 EUR and win 15 EUR, you will earn 750 points. Your total score for these two wins would be 1,500 + 750 = 2,250 points.
\n\nThe more points you collect, the higher you rank on the leaderboard. If two or more players finish the tournament with the same number of points, the player who reached that score first will be ranked higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool for this tournament is 300,000 EUR. Prizes are distributed across the top 25,000 places.
\n\nPrizes will be credited within 24 hours after the tournament ends. Wagering requirements and max cashout may apply as stated on the tournament page.
\n\n6. Eligible Funds
\n\nOnly bets placed using funds from a participant’s Main Account are eligible for this tournament. Bets placed using funds from a Bonus Account do not count toward the tournament unless explicitly stated otherwise.
\n\n7. Account Rules
\n\nEach player can participate in the tournament with only one account. If duplicate accounts are detected, bets placed from those accounts will be disregarded, and participation may be revoked.
\n\nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n\n8. Prohibited Play
\n\nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets or using any other method to artificially increase turnover or tournament points. Any player found engaging in such activity may be disqualified and will not receive a prize, regardless of leaderboard position.
\n\nWe reserve the right to void points or withhold prize payments if any part of the achieved score results from an obvious error, mistake, or technical fault, including incorrect game payouts, whether caused by a system or human error in any tournament game.
\n\nWe also reserve the right to void points or withhold prize payments if, in our judgment, any part of a score was achieved through cheating or collusion with other players.
\n\n9. Communication
\n\nTournament updates and results may be sent via email.
\n\n10. General Terms
\n\nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
\n\nWe reserve the right to modify or cancel the tournament at any time.
","_tournament-service.tournament_3.shortdescription":"Claim your share of the 300,000 EUR prize pool","_tournament-service.tournament_4.fulldescription":"Default text","_tournament-service.tournament_4.name":"Default text","_tournament-service.tournament_4.rules":"Default text","_tournament-service.tournament_4.shortdescription":"Default text","_tournament-service.tournament_5.fulldescription":"Slot Legends brings together selected games from Pragmatic Play, Endorphina, Hacksaw Gaming, BGaming, Nolimit City, Mascot Gaming and other leading providers in one leaderboard competition.
\n \nPlace your first real money bet on a qualifying slot to enter automatically. Every eligible wager adds to your total and helps you move up the leaderboard.\n
\n \nThe top 10 players share the 5,250 IMR prize pool based on their final positions, with 3,500 IMR awarded for first place.\n
\n \nChoose a qualifying slot, track your rank and compete for your share of the prize pool.
","_tournament-service.tournament_5.name":"Slot Legends","_tournament-service.tournament_5.rules":"1. Tournament Period
\n \nThe tournament runs from Monday, August 3, 2026, at 00:01 UTC to Sunday, August 16, 2026, at 23:59 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_5.shortdescription":"Join the legendary slots leaderboard and compete for a share of 5,250 IMR","_tournament-service.tournament_6.fulldescription":"Gods' Tournament brings together 30 selected games from Pragmatic Play, Hacksaw Gaming, Play’n GO, BGaming, Endorphina, Mascot Gaming and other providers, all inspired by Greek, Norse, Egyptian and Hindu mythology.
\n \nThe lineup features Zeus, Hades, Poseidon, Odin, Freya, Loki, Anubis, Ra, Ganesha and other mythological figures, as well as the new Epic Ze Zeus and Olympus: Charged Frames.
\n \nPlace your first real-money bet on a qualifying game to enter automatically. Every eligible wager adds to your tournament total and can move you higher on the leaderboard.
\n \nCompete for a share of the 5,000 IMR prize pool and follow your position until the tournament ends.
","_tournament-service.tournament_6.name":"Gods' Tournament","_tournament-service.tournament_6.rules":"1. Tournament Period
\n \nThe tournament runs from Tuesday, September 1, 2026, at 00:00 UTC to Monday, September 14, 2026, at 00:00 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_6.shortdescription":"Compete for a share of 5,000 IMR with 30 myth-themed slots","_tournament-service.tournament_7.fulldescription":"Oktoberfest Tournament brings together a selection of beer, pub and festival-themed slots from TrueLab, BGaming, Hacksaw Gaming, Endorphina, 7RINGS and other providers.
\n \nPlace your first real-money bet on a qualifying game to enter automatically. Every eligible wager adds to your tournament total and can move you higher on the leaderboard.
\n \nCompete for a share of the 5,000 IMR prize pool while playing selected Oktoberfest-inspired titles.
\n \nChoose a qualifying game, follow your position and see how high you can climb.
","_tournament-service.tournament_7.name":"Oktoberfest Tournament","_tournament-service.tournament_7.rules":"1. Tournament Period
\n \nThe tournament runs from September 22, 2026, at 00:00 UTC to October 4, 2026, at 23:59 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_7.shortdescription":"Compete for a share of 5,000 IMR","_tournament-service.tournament_8.fulldescription":"Million Spin Cup brings slots with different themes together in a 24-hour tournament. Choose your favorites from the qualifying games and compete for IMR prizes and Free Spins.
\n\nYour first real-money bet on a qualifying game enters you automatically. Every eligible wager adds to your tournament total, which determines your position on the live leaderboard.
\n\nThe top 20 players receive prizes, with up to 500 IMR for first place. Check the qualifying games and follow your standing until the tournament ends
","_tournament-service.tournament_8.name":"Million Spin Cup","_tournament-service.tournament_8.rules":"1. Tournament Period
\n\nThe tournament runs from October 6, 2026, at 18:01 UTC to October 7, 2026, at 18:01 UTC. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. Your first real-money bet on a qualifying tournament game enters you automatically.
\n\n3. Qualifying Games
\n\nOnly wagers on the listed tournament slots qualify. The selection includes games with different themes. Live casino games and slots not listed for the tournament are excluded. Game availability may vary by location.
\n\n4. Leaderboard
\n\nPlayers are ranked by their total eligible wager during the tournament period. If two or more players finish with the same total, the player who reached that amount first ranks higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool has an equivalent value of $190 and consists of 1,300 IMR and 100 Free Spins worth $0.10 each. The top 20 players receive prizes according to the prize table, with up to 500 IMR for first place.
\n\nPrizes are credited within 24 hours after the tournament ends. Wagering requirements and maximum cashout limits apply.
\n\n6. Eligible Wagers
\n\nOnly real-money wagers count. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n\n7. Prohibited Play
\n\nMinimal-risk wagering intended to artificially increase turnover is prohibited. This includes, but is not limited to, placing opposing bets. Players who engage in prohibited play may be disqualified and will not receive a prize.
\n\n8. Account Status
\n\nPlayers whose accounts are closed, restricted or under investigation when the tournament ends are not eligible to receive prizes.
\n\n9. Communication
\n\nTournament updates and results may be sent by email.
\n\n10. General Terms
\n\nBy participating, players agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_8.shortdescription":"Compete for up to 500 IMR and Free Spins in a 24-hour slot race","_tournament-service.tournament_9.fulldescription":"Meet the range that makes BGaming one of Immerion’s most popular providers. This tournament brings together 21 slots with colorful worlds, recognizable characters and features that give each game its own personality.
\n\nFrom the candy-colored combinations of Sugar Merge Up to the Western setting of Wild West TRUEWAYS, there’s plenty of variety. Fruit Million offers a classic look, while Snoop Dogg Dollars adds a hip-hop soundtrack to the lineup.
\n\nJoin automatically with your first real-money bet on a tournament game. All eligible bets contribute to your total wager, which sets your leaderboard position.
\n\nCompete for a share of 5,000 IMR and follow your standing throughout the tournament
","_tournament-service.tournament_9.name":"BGaming × Immerion","_tournament-service.tournament_9.rules":"1. Tournament Period
\n\nThe tournament runs from October 7, 2026, at 00:00 to October 14, 2026, at 23:59. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real-money bet on a qualifying tournament game.
\n\n3. Qualifying Games
\n\nOnly real-money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.
\n\nThe list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n\n4. Leaderboard
\n\nThe ranking is based on the highest total wager accumulated during the tournament period. Every eligible real-money bet adds its wager amount to your total.
\n\nIf two players reach the same wager amount, the player who reached that total first will rank higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool is stated on the tournament page. Prizes will be credited within 24 hours after the tournament ends. Wager and max cashout apply.
\n\n6. Eligible Wagers
\n\nOnly real-money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n\n7. Prohibited Play
\n\nMinimal-risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets or using any strategy aimed at artificially increasing turnover.
\n\nAny player found engaging in prohibited play may be disqualified and will not receive a prize, regardless of leaderboard position.
\n\n8. Account Status
\n\nPlayers whose accounts are closed, restricted or under investigation when the tournament ends will not be eligible to receive prizes.
\n\n9. Communication
\n\nTournament updates and results may be sent via email.
\n\n10. General Terms
\n\nBy participating, you agree to these Tournament Rules and the platform's General Terms and Conditions.
","_tournament-service.tournament_9.shortdescription":"Take part in the BGaming tournament for a share of 5,000 IMR","_tournament-service.tournament_template_1.fulldescription":"Bass Masters Challenge is your chance to step into a real competition and prove who dominates the waters. Face other players on a shared leaderboard and see who truly earns the title of Big Bass Master.\n\nOktoberfest Tournament brings together a selection of beer, pub and festival-themed slots from TrueLab, BGaming, Hacksaw Gaming, Endorphina, 7RINGS and other providers.
\n \nPlace your first real-money bet on a qualifying game to enter automatically. Every eligible wager adds to your tournament total and can move you higher on the leaderboard.
\n \nCompete for a share of the 5,000 IMR prize pool while playing selected Oktoberfest-inspired titles.
\n \nChoose a qualifying game, follow your position and see how high you can climb.
","_tournament-service.tournament_template_10.name":"Oktoberfest Tournament","_tournament-service.tournament_template_10.rules":"1. Tournament Period
\n \nThe tournament runs from September 22, 2026, at 00:00 UTC to October 4, 2026, at 23:59 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_template_10.shortdescription":"Compete for a share of 5,000 IMR","_tournament-service.tournament_template_11.fulldescription":"Meet the range that makes BGaming one of Immerion’s most popular providers. This tournament brings together 21 slots with colorful worlds, recognizable characters and features that give each game its own personality.
\n\nFrom the candy-colored combinations of Sugar Merge Up to the Western setting of Wild West TRUEWAYS, there’s plenty of variety. Fruit Million offers a classic look, while Snoop Dogg Dollars adds a hip-hop soundtrack to the lineup.
\n\nJoin automatically with your first real-money bet on a tournament game. All eligible bets contribute to your total wager, which sets your leaderboard position.
\n\nCompete for a share of 5,000 IMR and follow your standing throughout the tournament
","_tournament-service.tournament_template_11.name":"BGaming × Immerion","_tournament-service.tournament_template_11.rules":"1. Tournament Period
\n\nThe tournament runs from October 7, 2026, at 00:00 to October 14, 2026, at 23:59. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real-money bet on a qualifying tournament game.
\n\n3. Qualifying Games
\n\nOnly real-money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.
\n\nThe list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n\n4. Leaderboard
\n\nThe ranking is based on the highest total wager accumulated during the tournament period. Every eligible real-money bet adds its wager amount to your total.
\n\nIf two players reach the same wager amount, the player who reached that total first will rank higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool is stated on the tournament page. Prizes will be credited within 24 hours after the tournament ends. Wager and max cashout apply.
\n\n6. Eligible Wagers
\n\nOnly real-money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n\n7. Prohibited Play
\n\nMinimal-risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets or using any strategy aimed at artificially increasing turnover.
\n\nAny player found engaging in prohibited play may be disqualified and will not receive a prize, regardless of leaderboard position.
\n\n8. Account Status
\n\nPlayers whose accounts are closed, restricted or under investigation when the tournament ends will not be eligible to receive prizes.
\n\n9. Communication
\n\nTournament updates and results may be sent via email.
\n\n10. General Terms
\n\nBy participating, you agree to these Tournament Rules and the platform's General Terms and Conditions.
","_tournament-service.tournament_template_11.shortdescription":"Take part in the BGaming tournament for a share of 5,000 IMR","_tournament-service.tournament_template_12.fulldescription":"Million Spin Cup brings slots with different themes together in a 24-hour tournament. Choose your favorites from the qualifying games and compete for IMR prizes and Free Spins.
\n\nYour first real-money bet on a qualifying game enters you automatically. Every eligible wager adds to your tournament total, which determines your position on the live leaderboard.
\n\nThe top 20 players receive prizes, with up to 500 IMR for first place. Check the qualifying games and follow your standing until the tournament ends
","_tournament-service.tournament_template_12.name":"Million Spin Cup","_tournament-service.tournament_template_12.rules":"1. Tournament Period
\n\nThe tournament runs from October 6, 2026, at 18:01 UTC to October 7, 2026, at 18:01 UTC. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. Your first real-money bet on a qualifying tournament game enters you automatically.
\n\n3. Qualifying Games
\n\nOnly wagers on the listed tournament slots qualify. The selection includes games with different themes. Live casino games and slots not listed for the tournament are excluded. Game availability may vary by location.
\n\n4. Leaderboard
\n\nPlayers are ranked by their total eligible wager during the tournament period. If two or more players finish with the same total, the player who reached that amount first ranks higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool has an equivalent value of $190 and consists of 1,300 IMR and 100 Free Spins worth $0.10 each. The top 20 players receive prizes according to the prize table, with up to 500 IMR for first place.
\n\nPrizes are credited within 24 hours after the tournament ends. Wagering requirements and maximum cashout limits apply.
\n\n6. Eligible Wagers
\n\nOnly real-money wagers count. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n\n7. Prohibited Play
\n\nMinimal-risk wagering intended to artificially increase turnover is prohibited. This includes, but is not limited to, placing opposing bets. Players who engage in prohibited play may be disqualified and will not receive a prize.
\n\n8. Account Status
\n\nPlayers whose accounts are closed, restricted or under investigation when the tournament ends are not eligible to receive prizes.
\n\n9. Communication
\n\nTournament updates and results may be sent by email.
\n\n10. General Terms
\n\nBy participating, players agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_template_12.shortdescription":"Compete for up to 500 IMR and Free Spins in a 24-hour slot race","_tournament-service.tournament_template_13.fulldescription":"Ghosts, mummies and monsters gather for Treat & Win on Immerion. From October 17–31, choose your Halloween favorites from the tournament’s seasonal lineup.
\n \nGo ghost hunting in GHOST BOOSTERS, visit Mummyland Treasures, or join the monster party in Necro Party. Treats of Terror II adds another spooky setting to the selection.
\n \nYour first real-money bet on a qualifying slot puts you in the tournament automatically. Your leaderboard position is based on your total eligible wager.\n
\n \nA prize pool of 4,500 IMR + 5,000 Free Spins is up for grabs. Compete for a share and check the leaderboard to track your standing\n
","_tournament-service.tournament_template_13.name":"Treat & Win","_tournament-service.tournament_template_13.rules":"1. Tournament Period
\n \nThe tournament runs from October 17, 2026, at 00:00 UTC to October 31, 2026, at 23:59 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_template_13.shortdescription":"Treat & Win is on: compete for a share of 4,500 IMR + 5,000 FS","_tournament-service.tournament_template_2.fulldescription":"Endorphina Winners Only Network Tournament brings the charm of old-school reels into a full-scale race for the top. Think bright symbols, familiar slot energy, and a leaderboard where every strong win can move you closer to the main rewards.
\n\nThere’s no registration—place your first real money bet on a qualifying slot, and you’re in. Every eligible win gives you points based on your win multiplier: the stronger the result compared to your bet, the more points you collect. The more points you earn during the tournament period, the higher you climb on the leaderboard.
\n\nWhen the tournament ends, the highest-ranked players receive prizes from the 300,000 EUR prize pool, with rewards distributed across the top 25,000 places.
\n\nSpin through the classics, track your position in real time, and aim for your share of the prize pool.
","_tournament-service.tournament_template_2.name":"Endorphina Winners Only Network Tournament","_tournament-service.tournament_template_2.rules":"1. Tournament Period
\n\nThe Endorphina tournament runs from Friday, 1st May 00:01 CET till Sunday, 10th May 23:59 CET. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one eligible real money bet on a qualifying tournament slot.
\n\nThe minimum bet required to participate in the tournament is 0.3 EUR or the equivalent in your local currency.
\n\n3. Qualifying Games
\n\nOnly real money bets placed on qualifying Endorphina slots count toward the tournament. Live casino games and other non-listed games are excluded. The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n\n4. Tournament Points and Leaderboard
\n\nThe ranking is based on the number of tournament points collected during the tournament period. Each eligible win awards points based on the win multiplier.
\n\nFor example, if you bet 1 EUR and win 15 EUR, you will earn 1,500 points. If you bet 2 EUR and win 15 EUR, you will earn 750 points. Your total score for these two wins would be 1,500 + 750 = 2,250 points.
\n\nThe more points you collect, the higher you rank on the leaderboard. If two or more players finish the tournament with the same number of points, the player who reached that score first will be ranked higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool for this tournament is 300,000 EUR. Prizes are distributed across the top 25,000 places.
\n\nPrizes will be credited within 24 hours after the tournament ends. Wagering requirements and max cashout may apply as stated on the tournament page.
\n\n6. Eligible Funds
\n\nOnly bets placed using funds from a participant’s Main Account are eligible for this tournament. Bets placed using funds from a Bonus Account do not count toward the tournament unless explicitly stated otherwise.
\n\n7. Account Rules
\n\nEach player can participate in the tournament with only one account. If duplicate accounts are detected, bets placed from those accounts will be disregarded, and participation may be revoked.
\n\nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n\n8. Prohibited Play
\n\nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets or using any other method to artificially increase turnover or tournament points. Any player found engaging in such activity may be disqualified and will not receive a prize, regardless of leaderboard position.
\n\nWe reserve the right to void points or withhold prize payments if any part of the achieved score results from an obvious error, mistake, or technical fault, including incorrect game payouts, whether caused by a system or human error in any tournament game.
\n\nWe also reserve the right to void points or withhold prize payments if, in our judgment, any part of a score was achieved through cheating or collusion with other players.
\n\n9. Communication
\n\nTournament updates and results may be sent via email.
\n\n10. General Terms
\n\nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
\n\nWe reserve the right to modify or cancel the tournament at any time.
","_tournament-service.tournament_template_2.shortdescription":"Claim your share of the 300,000 EUR prize pool","_tournament-service.tournament_template_3.fulldescription":"Endorphina Winners Only Network Tournament brings the charm of old-school reels into a full-scale race for the top. Think bright symbols, familiar slot energy, and a leaderboard where every strong win can move you closer to the main rewards.
\n\nThere’s no registration—place your first real money bet on a qualifying slot, and you’re in. Every eligible win gives you points based on your win multiplier: the stronger the result compared to your bet, the more points you collect. The more points you earn during the tournament period, the higher you climb on the leaderboard.
\n\nWhen the tournament ends, the highest-ranked players receive prizes from the 300,000 EUR prize pool, with rewards distributed across the top 25,000 places.
\n\nSpin through the classics, track your position in real time, and aim for your share of the prize pool.
","_tournament-service.tournament_template_3.name":"Endorphina Winners Only Network Tournament","_tournament-service.tournament_template_3.rules":"1. Tournament Period
\n\nThe Endorphina tournament runs from Friday, 1st May 00:01 CET till Sunday, 10th May 23:59 CET. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one eligible real money bet on a qualifying tournament slot.
\n\nThe minimum bet required to participate in the tournament is 0.3 EUR or the equivalent in your local currency.
\n\n3. Qualifying Games
\n\nOnly real money bets placed on qualifying Endorphina slots count toward the tournament. Live casino games and other non-listed games are excluded. The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n\n4. Tournament Points and Leaderboard
\n\nThe ranking is based on the number of tournament points collected during the tournament period. Each eligible win awards points based on the win multiplier.
\n\nFor example, if you bet 1 EUR and win 15 EUR, you will earn 1,500 points. If you bet 2 EUR and win 15 EUR, you will earn 750 points. Your total score for these two wins would be 1,500 + 750 = 2,250 points.
\n\nThe more points you collect, the higher you rank on the leaderboard. If two or more players finish the tournament with the same number of points, the player who reached that score first will be ranked higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool for this tournament is 300,000 EUR. Prizes are distributed across the top 25,000 places.
\n\nPrizes will be credited within 24 hours after the tournament ends. Wagering requirements and max cashout may apply as stated on the tournament page.
\n\n6. Eligible Funds
\n\nOnly bets placed using funds from a participant’s Main Account are eligible for this tournament. Bets placed using funds from a Bonus Account do not count toward the tournament unless explicitly stated otherwise.
\n\n7. Account Rules
\n\nEach player can participate in the tournament with only one account. If duplicate accounts are detected, bets placed from those accounts will be disregarded, and participation may be revoked.
\n\nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n\n8. Prohibited Play
\n\nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets or using any other method to artificially increase turnover or tournament points. Any player found engaging in such activity may be disqualified and will not receive a prize, regardless of leaderboard position.
\n\nWe reserve the right to void points or withhold prize payments if any part of the achieved score results from an obvious error, mistake, or technical fault, including incorrect game payouts, whether caused by a system or human error in any tournament game.
\n\nWe also reserve the right to void points or withhold prize payments if, in our judgment, any part of a score was achieved through cheating or collusion with other players.
\n\n9. Communication
\n\nTournament updates and results may be sent via email.
\n\n10. General Terms
\n\nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
\n\nWe reserve the right to modify or cancel the tournament at any time.
","_tournament-service.tournament_template_3.shortdescription":"Claim your share of the 300,000 EUR prize pool","_tournament-service.tournament_template_4.fulldescription":"Endorphina Winners Only Network Tournament brings the charm of old-school reels into a full-scale race for the top. Think bright symbols, familiar slot energy, and a leaderboard where every strong win can move you closer to the main rewards.
\n\nThere’s no registration—place your first real money bet on a qualifying slot, and you’re in. Every eligible win gives you points based on your win multiplier: the stronger the result compared to your bet, the more points you collect. The more points you earn during the tournament period, the higher you climb on the leaderboard.
\n\nWhen the tournament ends, the highest-ranked players receive prizes from the 300,000 EUR prize pool, with rewards distributed across the top 25,000 places.
\n\nSpin through the classics, track your position in real time, and aim for your share of the prize pool.
","_tournament-service.tournament_template_4.name":"Endorphina Winners Only Network Tournament","_tournament-service.tournament_template_4.rules":"1. Tournament Period
\n\nThe Endorphina tournament runs from Friday, 1st May 00:01 CET till Sunday, 10th May 23:59 CET. The countdown timer shows the remaining time.
\n\n2. How to Participate
\n\nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one eligible real money bet on a qualifying tournament slot.
\n\nThe minimum bet required to participate in the tournament is 0.3 EUR or the equivalent in your local currency.
\n\n3. Qualifying Games
\n\nOnly real money bets placed on qualifying Endorphina slots count toward the tournament. Live casino games and other non-listed games are excluded. The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n\n4. Tournament Points and Leaderboard
\n\nThe ranking is based on the number of tournament points collected during the tournament period. Each eligible win awards points based on the win multiplier.
\n\nFor example, if you bet 1 EUR and win 15 EUR, you will earn 1,500 points. If you bet 2 EUR and win 15 EUR, you will earn 750 points. Your total score for these two wins would be 1,500 + 750 = 2,250 points.
\n\nThe more points you collect, the higher you rank on the leaderboard. If two or more players finish the tournament with the same number of points, the player who reached that score first will be ranked higher.
\n\n5. Prize Pool and Rewards
\n\nThe total prize pool for this tournament is 300,000 EUR. Prizes are distributed across the top 25,000 places.
\n\nPrizes will be credited within 24 hours after the tournament ends. Wagering requirements and max cashout may apply as stated on the tournament page.
\n\n6. Eligible Funds
\n\nOnly bets placed using funds from a participant’s Main Account are eligible for this tournament. Bets placed using funds from a Bonus Account do not count toward the tournament unless explicitly stated otherwise.
\n\n7. Account Rules
\n\nEach player can participate in the tournament with only one account. If duplicate accounts are detected, bets placed from those accounts will be disregarded, and participation may be revoked.
\n\nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n\n8. Prohibited Play
\n\nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets or using any other method to artificially increase turnover or tournament points. Any player found engaging in such activity may be disqualified and will not receive a prize, regardless of leaderboard position.
\n\nWe reserve the right to void points or withhold prize payments if any part of the achieved score results from an obvious error, mistake, or technical fault, including incorrect game payouts, whether caused by a system or human error in any tournament game.
\n\nWe also reserve the right to void points or withhold prize payments if, in our judgment, any part of a score was achieved through cheating or collusion with other players.
\n\n9. Communication
\n\nTournament updates and results may be sent via email.
\n\n10. General Terms
\n\nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
\n\nWe reserve the right to modify or cancel the tournament at any time.
","_tournament-service.tournament_template_4.shortdescription":"Claim your share of the 300,000 EUR prize pool","_tournament-service.tournament_template_5.fulldescription":"Slot Legends brings together selected games from Pragmatic Play, Endorphina, Hacksaw Gaming, BGaming, Nolimit City, Mascot Gaming and other leading providers in one leaderboard competition.
\n \nPlace your first real money bet on a qualifying slot to enter automatically. Every eligible wager adds to your total and helps you move up the leaderboard.\n
\n \nThe top 10 players share the 5,250 IMR prize pool based on their final positions, with 3,500 IMR awarded for first place.\n
\n \nChoose a qualifying slot, track your rank and compete for your share of the prize pool.
","_tournament-service.tournament_template_5.rules":"1. Tournament Period
\n \nThe tournament runs from Monday, August 3, 2026, at 00:01 UTC to Sunday, August 16, 2026, at 23:59 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_template_5.shortdescription":"Join the legendary slots leaderboard and compete for a share of 5,250 IMR","_tournament-service.tournament_template_6.fulldescription":"Slot Legends brings together selected games from Pragmatic Play, Endorphina, Hacksaw Gaming, BGaming, Nolimit City, Mascot Gaming and other leading providers in one leaderboard competition.
\n \nPlace your first real money bet on a qualifying slot to enter automatically. Every eligible wager adds to your total and helps you move up the leaderboard.\n
\n \nThe top 10 players share the 5,250 IMR prize pool based on their final positions, with 3,500 IMR awarded for first place.\n
\n \nChoose a qualifying slot, track your rank and compete for your share of the prize pool.
","_tournament-service.tournament_template_6.name":"Slot Legends","_tournament-service.tournament_template_6.rules":"1. Tournament Period
\n \nThe tournament runs from Monday, August 3, 2026, at 00:01 UTC to Sunday, August 16, 2026, at 23:59 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_template_6.shortdescription":"Join the legendary slots leaderboard and compete for a share of 5,250 IMR","_tournament-service.tournament_template_7.fulldescription":"Default text","_tournament-service.tournament_template_7.name":"Default text","_tournament-service.tournament_template_7.rules":"Default text","_tournament-service.tournament_template_7.shortdescription":"Default text","_tournament-service.tournament_template_8.fulldescription":"Default text","_tournament-service.tournament_template_8.name":"Default text","_tournament-service.tournament_template_8.rules":"Default text","_tournament-service.tournament_template_8.shortdescription":"Default text","_tournament-service.tournament_template_9.fulldescription":"Gods' Tournament brings together 30 selected games from Pragmatic Play, Hacksaw Gaming, Play’n GO, BGaming, Endorphina, Mascot Gaming and other providers, all inspired by Greek, Norse, Egyptian and Hindu mythology.
\n \nThe lineup features Zeus, Hades, Poseidon, Odin, Freya, Loki, Anubis, Ra, Ganesha and other mythological figures, as well as the new Epic Ze Zeus and Olympus: Charged Frames.
\n \nPlace your first real-money bet on a qualifying game to enter automatically. Every eligible wager adds to your tournament total and can move you higher on the leaderboard.
\n \nCompete for a share of the 5,000 IMR prize pool and follow your position until the tournament ends.
","_tournament-service.tournament_template_9.name":"Default text","_tournament-service.tournament_template_9.name\n":"Gods' Tournament","_tournament-service.tournament_template_9.rules":"1. Tournament Period
\n \nThe tournament runs from Tuesday, September 1, 2026, at 00:00 UTC to Monday, September 14, 2026, at 00:00 UTC. The countdown timer shows the remaining time.
\n \n2. How to Participate
\n \nNo separate registration is required. You automatically participate in the tournament as soon as you place at least one real money bet on a qualifying tournament game.
\n \n3. Qualifying Games
\n \nOnly real money wagers placed on qualifying slot games count toward the tournament. Live casino games and other non-listed games are excluded.\n The list of qualifying games is available on the tournament page and may vary depending on geo-location and game availability.
\n \n4. Leaderboard
\n \nThe ranking is based on the highest total wager accumulated during the tournament period.\n If two players reach the same wager amount, the player who reached that total first will rank higher.
\n \n5. Prize Pool and Rewards
\n \nThe total prize pool is stated on the tournament page. Prizes will be credited within 210 hours after the tournament ends. Wager and max cashout apply.
\n \n6. Eligible Wagers
\n \nOnly real money wagers count toward the tournament. Bets placed using bonus funds do not qualify unless explicitly stated otherwise.
\n \n7. Prohibited Play
\n \nMinimal risk wagering is strictly prohibited. This includes, but is not limited to, placing opposite bets to artificially increase turnover. Any player found engaging in such activity will be disqualified and will not receive a prize, regardless of leaderboard position.
\n \n8. Account Status
\n \nPlayers whose accounts are closed, restricted, or under investigation at the time the tournament ends will not be eligible to receive prizes.
\n \n9. Communication
\n \nTournament updates and results may be sent via email.
\n \n10. General Terms
\n \nBy participating, you agree to these Tournament Rules and the platform’s General Terms and Conditions.
","_tournament-service.tournament_template_9.shortdescription":"Compete for a share of 5,000 IMR with 30 myth-themed slots","_user.welcomeBack":"Welcome Back","_userMenu.loginSecurity":"Account","_userMenu.sportBetting":"Sport Bets","_userMenu.tabAccount":"Account","_verification.attemptsExceeded":"Too many verification attempts. Try requesting a new code later","_verification.codeExpired":"Code expired. Request a new one","_verification.codePlaceholder":"Verification code","_verification.codeSentTo":"We sent a code to","_verification.continue":"Continue","_verification.emailMismatch":"Your email has changed. Request a new code for your current email","_verification.emailSendDescription":"We’ll send a verification code to your email","_verification.emailSupport":"Can’t access this email? Contact","_verification.enterCode":"Enter Verification Code","_verification.enterPhoneNumber":"Enter phone number","_verification.enterVerificationCode":"Enter verification code","_verification.identityDescription":"This helps keep your account secure","_verification.identityTitle":"Verify Your Email and Phone to Withdraw","_verification.incorrectCode":"Invalid code. Try again","_verification.incorrectPhoneFormat":"Enter a valid phone number","_verification.phoneAlreadyPending":"Another phone number is being verified. Try again later","_verification.phoneMismatch":"Your phone number has changed. Request a new code for your current number","_verification.phoneNumber":"Phone Number","_verification.phoneStartDescription":"Enter your phone number to get a verification code","_verification.providerUnavailable":"We can’t send SMS messages right now. Try again later","_verification.resendCode":"Resend Code","_verification.resendIn":"Resend code in","_verification.sendCode":"Send Code","_verification.successToast":"Email and phone verified. You can now withdraw funds","_verification.tooManyRequests":"Too many code requests. Try again later","_verification.verificationNotFound":"Verification has expired. Request a new code to continue","_verification.verify":"Verify","_verification.verifyCode":"Verify Code","_verification.verifyEmail":"Verify Email","_verification.verifyPhone":"Verify Phone Number","_vipOffer.bannerSubtitleBackMob":"Deposit USD {depAmount}+ for bonus up toUSD {amount}. Get VIP status and exclusive benefits","_vipOffer.bannerSubtitleFullBack":"Grab a bonus up to {amount} on first {deposits} deposit. Personal VIP manager available 24/7 and access to special promotions | Grab a bonus up to {amount} on first {deposits} deposits. 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Once you make your deposit there, the funds will be credited to your account","_wallet.cardFiatValidateText":"From {min} to {max} characters","_wallet.cardFollowTheMoonpay":"If you have not been redirected to the site, follow the","_wallet.cardHolder":"Card Holder","_wallet.cardholderName":"Cardholder name","_wallet.cardholderPlaceholde":"Full Name","_wallet.cardIssue":"Problem with the card","_wallet.cardIssueDesc":"Try again or use another card","_wallet.cardNumber":"Card number","_wallet.cardPayoutWarning":"Card payouts may be delayed or fail. Use bank transfer for faster, more reliable withdrawals","_wallet.cardUnavailable":"Unavailable in your country","_wallet.changeLimits":"Change Limits","_wallet.checkProgressOnHistoryPage":"You can check the progress on the History page","_wallet.checkWithdrawalProgress":"Check the withdrawal progress on the","_wallet.chooseBonus":"Choose one bonus on next deposits","_wallet.ChooseCryptoButton":"Ok","_wallet.ChooseCryptoTip":"You can switch between currencies here","_wallet.chooseNetwork":"Select Network","_wallet.chooseService":"Select Service","_wallet.commingSoon":"Coming soon","_wallet.completed":"Completed","_wallet.connectToMetamask":"Connect MetaMask","_wallet.convertBalanceWarning":"Converting your bonus balance to real funds will limit future withdrawals to your bonus's maximum cashout amount. All remaining bonuses and Free Spins will be removed.","_wallet.copyAddress":"Copy address","_wallet.crypto":"Crypto","_wallet.cryptoAddress":"Crypto wallet address","_wallet.cryptoAddressType":"Enter data carefully","_wallet.currency":"Currency","_wallet.currencyAddress":"{cur} address","_wallet.currencyDesc":"Fiat deposits will be converted in this currency","_wallet.currentCurrency":"Currency to display","_wallet.customerCountry":"Country","_wallet.customerDob":"Date of birth","_wallet.customerState":"State","_wallet.deposit":"Crypto","_wallet.depositAddress":"{cur} deposit address","_wallet.depositAddressTitle":"Deposit Address","_wallet.depositExceed":"Deposit amount exceeds the limit by {exceedLimit} {cur}. Change or cancel the limits in Profile Settings","_wallet.depositFirstNameIn":"First Name","_wallet.depositFirstNameTitle":"First Name","_wallet.depositInteractPhoneError":"Please enter valid mobile number. It should be 10 digits long without the country code or 11 digits if it starts with a '1'","_wallet.depositLastNameIn":"Last Name","_wallet.depositLastNameTitle":"Last Name","_wallet.depositMade":"Deposit Made","_wallet.depositNoBonus":"I will deposit without bonus","_wallet.depositSelected":"Selected","_wallet.depositViaMetamask":"Deposit via MetaMask","_wallet.documentType":"Document Type","_wallet.documentTypeCc":"СС","_wallet.documentTypeCe":"CE","_wallet.documentTypeCi":"CI","_wallet.documentTypeCurpMex":"CURP","_wallet.documentTypeNit":"NIT","_wallet.documentTypePa":"Pa","_wallet.documentTypePass":"PASS","_wallet.documentTypePassMex":"PASS","_wallet.documentTypeRfcMex":"RFC","_wallet.documentTypeRut":"RUT","_wallet.done":"Done","_wallet.ecoPayz":"ecoPayz","_wallet.eneteredMoreBalance":"Insufficient balance","_wallet.errorCopied":"Copy failed. Try again later","_wallet.errorFinanceReviewTitle":"Your previous withdrawal is under review by our finance department. You can withdraw again once it's completed","_wallet.errorKYCNeededDescription":"You need to complete KYC verification. For further assistance contact support team","_wallet.errorKYCNeededTitle":"Withdrawal isn’t possible","_wallet.errorMinDepositAmount":"Deposit at least USD {depAmount} to get chosen bonus","_wallet.errorNofunds":"You have no funds in {currency}. Select another currency","_wallet.errorProviderReviewTitle":"Your previous bets are being reviewed by game or sport provider to ensure the fair play. You can withdraw again once review is completed","_wallet.errorTransactionUnsuccessful":"Transaction unsuccessful. Try again later or contact support","_wallet.errorVoucherNoBalance":"Insufficient voucher balance. Try another one","_wallet.errorVoucherNotFound":"Voucher not found. Try another one","_wallet.exchangeRate":"Exchange rate","_wallet.failDeposit":"Deposit Failed","_wallet.failDepositDesc":"You've reached your deposit limit. Change or cancel limits in the Settings","_wallet.failedToSend":"Failed to send","_wallet.fee":"Fee","_wallet.fiat":"Local Currency","_wallet.fiatBuyCrypto":"Buy Crypto","_wallet.fiatCountryCode":"Country Code","_wallet.fiatDepAmount":"Deposit Amount","_wallet.fiatDeposit":"Fiat","_wallet.generalPromo":"Bonus from {brand}","_wallet.generalPromoShort":"{brand}","_wallet.genericFieldError":"Incorrect data format","_wallet.giftPlayer":"Tip Player","_wallet.googlePay":"Google Pay","_wallet.gotDepositBonus":"You got {amount} {currency} bonus. Activate it in the Bonuses section","_wallet.gotDepositBonusWithFs":"You got {amount} {currency} bonus & {fsAmount} Free Spins. Activate it on Bonuses page","_wallet.hideZeroBalance":"Hide zero balances","_wallet.howMuchWithdrawal":"Withdrawal Amount","_wallet.imrRestToZero":"Your {currency} balance and any unused bonuses have been reset to zero","_wallet.instantEFT":"instantEFT","_wallet.internalCurrencyWagerCondition":"Wager {sumToWager} {currency} to withdraw","_wallet.internalCurrencyWagerCountRules":"How we count {currency} wager","_wallet.internalCurrencyWithdrawalError":"{currency} withdrawal isn’t possible","_wallet.invalidDate":"Invalid Date","_wallet.invalidPhoneCode":"Invalid country code","_wallet.jetonCashMonthValidationError":"Enter number from 1 to 12","_wallet.jetonCashSecurityCodeValidationError":"Must be 4 symbols long","_wallet.jetonCashVoucherNumberValidationError":"Must be 19 symbols long","_wallet.jetonCashYearValidationError":"Enter year in YYYY format","_wallet.latestDeposit":"Latest Deposit","_wallet.latestDeposits":"Latest Deposits","_wallet.leftLimit":"{remainLimit} {cur} left on the limit","_wallet.leftLimitDesc":"You have {remainLimit} {cur} before reaching the deposit limit. Change or cancel the limits in Profile Setting","_wallet.limitedTimeOfferDesc":"Claim {percent}% up to {amount} + {fsAmount} FS on 1st deposit","_wallet.limitedTimeOfferTitle":"Limited-Time Offer","_wallet.limitPeriod":"Limited until {dateLimit}","_wallet.limitPerTransaction":"{range} limit per transaction","_wallet.linkHistoryPage":"History Page","_wallet.mandatoryStep":"This step is required","_wallet.maximumWithdrawal":"Max Withdrawal","_wallet.minDeposit":"No minimum deposit is required, but your crypto wallet may have its own restrictions. To claim the selected bonus, deposit at least ${depAmount}","_wallet.minDepositForBonus":"Deposit {amount} to get chosen bonus","_wallet.minDepositHelpText":"Minimum deposit is {minDep}","_wallet.minimimWithdrawalAmount":"Keep in mind that the wallet you're transferring from might have its own minimum withdrawal amount","_wallet.minimimWithdrawalAmountTrx":"Minimum deposit—{amount} TRX","_wallet.minimumDeposit":"Minimum Deposit","_wallet.minimumWithdrawal":"Min Withdrawal","_wallet.minimumWithdrawalAmountTrx":"Minimum deposit—{amount} TRX","_wallet.minWithdrawal":"Minimum Withdrawal","_wallet.minWithdrawalErr":"Min Withdrawal: {min} {cur}","_wallet.modalPendingWithdrawalDesc":"You can cancel these withdrawals—money will be returned to your Wallet","_wallet.modalPendingWithdrawalLimitDesc":"You can have up to 3 active withdrawal requests. Cancel one to create a new request","_wallet.modalPendingWithdrawalTitle":"Pending Withdrawals","_wallet.modalRepeatDepositDesc":"Repeat your latest deposit and continue playing","_wallet.modalRepeatDepositTitle":"Running Low on Balance?","_wallet.modalSelectCurrencyDesc":"All fiat deposits will be converted to chosen currency","_wallet.modalSelectCurrencyTitle":"Select Country And Currency","_wallet.modalWithdrawalCancelledDesc":"Your funds are back in your balance — place a bet and try your luck!","_wallet.modalWithdrawalCancelledTitle":"Withdrawal Cancelled","_wallet.needCompleteWager":"Wager your deposit 3x before requesting withdrawal. Refer to section","_wallet.neosurfPaymentVoucher":"Neosurf","_wallet.network":"Network","_wallet.networkMatchesWithdrawal":"If you withdraw {from} to {to} wallet, the money will be lost. Select {from} network. Contact our 24/7 support for any questions","_wallet.networkTooltip":"If you withdraw BTC to an ETH wallet, your money will be lost. Select BTC network. Contact our 24/7 support for any questions","_wallet.newCard":"New card","_wallet.noDepositTitle":"You can’t deposit in {cur} until {dateLimit}","_wallet.noDepositTitleDesc":"You've reached your deposit limit. Change or cancel the limits in the Settings","_wallet.noMinDepositRequire":"We don’t require minimum deposit sum, but your crypto wallet can have its own limits","_wallet.partnerPromo":"Bonus from {partner}","_wallet.partnerPromoShort":"{partner}","_wallet.payment_paysafe_Neteller":"Neteller","_wallet.payment_paysafe_Paysafecard":"PaysafeCard","_wallet.payment_paysafe_RapidTransfer":"Rapid Transfer","_wallet.paymentApplePay":"Apple Pay","_wallet.paymentBancontact":"Bancontact","_wallet.paymentBanxa":"Banxa","_wallet.paymentBlik":"Blik","_wallet.paymentBLPix":"Pix Alternativo","_wallet.paymentCard":"Card","_wallet.paymentCardVisa":"VISA","_wallet.paymentCity":"City","_wallet.paymentConnPayOpenBanking":"Banküberweisung","_wallet.paymentCountryCode":"Country code is required","_wallet.paymentCsGo":"CS 2","_wallet.paymentEps":"EPS","_wallet.paymentGateIqBlik":"BLIK","_wallet.paymentGooglePay":"Google Pay","_wallet.paymentIdeal":"Ideal","_wallet.payment-ideal":"iDeal","_wallet.paymentInterac":"Interac®","_wallet.paymentInteracECashout":"eCashout","_wallet.paymentInteracETransfer":"Interac e-Transfer®","_wallet.paymentJetonEwallet":"Jeton","_wallet.paymentKlarna":"Klarna","_wallet.paymentLatamCash":"CV LTMC","_wallet.paymentLatamOnlineBank":"CV LTMOB","_wallet.paymentMbWay":"MB Way","_wallet.paymentMercadoPago":"Mercado Pago","_wallet.paymentMethod":"Payment method","_wallet.paymentMifinityEwallet":"Mifinity Ewallet","_wallet.paymentMisterCash":"BANCT","_wallet.paymentMoonpay":"MoonPay","_wallet.paymentMuchBetter":"MuchBetter","_wallet.paymentMultibanco":"MLTBNC","_wallet.paymentN26":"N26","_wallet.paymentNeteller":"NTLR","_wallet.paymentOpenBanking":"Bank Transfer","_wallet.paymentOpenBankingCnp":"Bank Transfer","_wallet.paymentOpenBankingMaster":"Mastercard","_wallet.paymentOpenBankingPcc":"Bank Transfer","_wallet.paymentPagoEfectivo":"CV PGOEF","_wallet.paymentPayAnyBank":"Bank Transfer","_wallet.paymentPayID":"PayID","_wallet.paymentPayPlanetBankTransfer":"Bank Transfer","_wallet.paymentPayPlanetBreB":"Bre-B","_wallet.paymentPayPlanetEwallet":"E-wallet","_wallet.paymentPayPlanetNequi":"Nequi","_wallet.paymentPayPlanetPix":"Pix","_wallet.paymentPayPlanetPse":"PSE","_wallet.paymentPayPlanetSpei":"SPEI","_wallet.paymentPayPlanetWebpay":"Webpay","_wallet.paymentPaysafeCard":"PSCD","_wallet.paymentPaysafeNeteller":"Neteller","_wallet.paymentPaysafeRapidTransfer":"RapidTransfer","_wallet.paymentPaysafeSkrill":"Skrill","_wallet.paymentPix":"CV PX","_wallet.paymentPostalCode":"Postal Сode","_wallet.paymentPrzelewy24":"Utorg PRZ24","_wallet.paymentRapidTransfer":"RPDT","_wallet.paymentRevolut":"Revolut","_wallet.paymentSimpleBlik":"Blik","_wallet.paymentSkrill":"SKRL","_wallet.paymentSofort":"CV SFRT","_wallet.paymentSwedbank":"Swedbank","_wallet.paymentVoucher":"JetonCash","_wallet.paymentZip":"Zip","_wallet.payPlanetInvalidCc":"CC is not valid. Please check your CC and try again.","_wallet.payPlanetInvalidCe":"CE is not valid. Please check your CE and try again.","_wallet.payPlanetInvalidCi":"CI is not valid. Please check your CI and try again.","_wallet.payPlanetInvalidCpf":"CPF is not valid. Enter CPF in format 12345678909","_wallet.payPlanetInvalidCpp":"CPP is not valid. Please check your CPP and try again","_wallet.payPlanetInvalidCurp":"CURP is not valid. Please check your CURP and try again.","_wallet.payPlanetInvalidDni":"DNI is not valid. Please check your DNI and try again.","_wallet.payPlanetInvalidDocument":"Document is not valid. Please check your document number and try again","_wallet.payPlanetInvalidNit":"NIT is not valid. Please check your NIT and try again.","_wallet.payPlanetInvalidPassport":"Passport is not valid. Please check your passport number and try again.","_wallet.payPlanetInvalidRfc":"RFC is not valid. Please check your RFC and try again.","_wallet.payPlanetInvalidRuc":"RUC is not valid. Please check your RUC and try again","_wallet.payPlanetInvalidRut":"RUT is not valid. Please check your RUT and try again","_wallet.paysafeCustomerEmailValidationError":"Enter email in correct format","_wallet.paysafeCustomerFirstNameValidationError":"Should start with a capital letter","_wallet.paysafeCustomerLastNameValidationError":"Should start with a capital letter","_wallet.paysafeWalletIdOrEmailValidationError":"Check Wallet ID or email format and try again","_wallet.paysageIdeal":"iDeal","_wallet.paysageMbWay":"MB Way","_wallet.pendingWithdrawalSection":"{number} pending withdrawal | {number} pending withdrawals","_wallet.personalIdNumber":"CPF (only numbers)","_wallet.personalIdNumberArg":"Personal ID Number","_wallet.personalIdNumberChl":"Personal ID Number","_wallet.personalIdNumberCol":"Personal ID Number","_wallet.personalIdNumberMex":"Personal ID Number","_wallet.personlalIdNumberArg":"Personal ID Number","_wallet.phoneLabel":"Phone","_wallet.phoneNumber":"Phone Number","_wallet.phoneNumberError":"Number should contain {num} digits","_wallet.phoneNumberErrorRange":"Number should contain from {min} to {max} digits","_wallet.phoneNumberRangeError":"Number must contain from {min} to {max} digits","_wallet.processing":"Processing","_wallet.processingPaymentStatus":"Processing Payment","_wallet.PromoDesc":"Deposit {depAmount} and get {discount}% up to {amount} + {fsAmount} FS","_wallet.PromoDescWithFS":"Deposit USD {depAmount} and get {fsAmount} FS","_wallet.PromoDescWithoutFS":"Deposit {depAmount} and get {discount}% up to {amount}","_wallet.QrCopied":"QR code with {cur} address copied","_wallet.rate1Currency":"{cur} Exchange Rate","_wallet.recipientAddress":"Recipient Address","_wallet.redirectingLinkPaymentPage":"If nothing happens, click to open","_wallet.redirectingPaymentPage":"You’ll be redirected to secure payment page","_wallet.referralPromoDesc":"Get 50 FS after friend’s deposit of {amount}+ and earn money from every their bet","_wallet.referralPromoTitle":"50 FS for Inviting Friend","_wallet.remainingLimit":"Remaining Limit","_wallet.rememberLastChoice":"Set Default Network","_wallet.repeatDeposit":"Repeat Deposit","_wallet.repeatDepositHelpText":"Click any past deposit to repeat it","_wallet.requiredField":"Required Field","_wallet.retry":"Try Again","_wallet.routingNumber":"Bank routing number","_wallet.secureAssets":"Enable 2FA to protect your assets","_wallet.selectCountry":"Select Country","_wallet.selectCurrency":"Select Currency","_wallet.selectCurrencyToDeposit":"Choose currency to deposit","_wallet.selectCurrencyWithdrawal":"Select currency","_wallet.selectPaymentMethod":"Choose Payment Method","_wallet.sendDepositPlaceholder":"For example,","_wallet.senderAddress":"Sender Address","_wallet.sent":"Funds sent","_wallet.shareQR":"Share QR code","_wallet.showQR":"Show QR","_wallet.skrillAccVerifiedWarn":"Your Skrill account should be verified","_wallet.skrillEmailAddress":"SKRL email address","_wallet.skrillNoFoundError":"Skrill account wasn’t found","_wallet.skrillNoFoundErrorDesc":"Choose another account and try again","_wallet.skrillVerifyError":"Unverified Skrill account","_wallet.skrillVerifyErrorDesc":"Verify the Skrill account and try again","_wallet.somethingWasWrong":"Withdrawal unavailable. Amount exceeds the limit","_wallet.statusBanner.gamblingAddicted.description":"Your account is restricted for responsible gambling reasons","_wallet.statusBanner.gamblingAddicted.title":"Deposits Unavailable","_wallet.tipAmount":"Tip Amount","_wallet.tipDailyLimitBody":"Please try again tomorrow","_wallet.tipErrorBalance":"Insufficient balance","_wallet.tipErrorCooldown":"You’ve already transferred tips to this Player today. Try again tomorrow","_wallet.tipErrorLimitAllUsers":"You've reached {amount} {currency} daily tip limit","_wallet.tipErrorLimitOneUser":"You've reached daily limit. Max sum per user is {amount} {currency}","_wallet.tipErrorUsername":"We didn’t find Player with this username. Check spelling and try one more time","_wallet.tipMaxPerUser":"Max per User","_wallet.tipMinPerUser":"Min per User","_wallet.tipNicknameHide":"Hide","_wallet.tipsMaxPerUserLabel":"Max per User","_wallet.tipsRecipients":"Recipients","_wallet.tipsSent":"You sent","_wallet.tipTotal":"Total for {number} Players","_wallet.tipTypeName":"Type and click enter","_wallet.tipUsername":"Player's Username","_wallet.totalBalance":"Total Balance","_wallet.transactionDetails":"Transaction details","_wallet.transactionId":"Transaction ID","_wallet.transactionIdCopied":"{cur} transaction ID copied","_wallet.transfer":"Transfer","_wallet.transferMethod":"Transfer Method","_wallet.transferTakeTimeDesc":"The transfer may take a few minutes. You'll get notification once it's credited","_wallet.transferTo":"Transfer to","_wallet.transferTypeTip":"Tip Player","_wallet.transferTypeWithdraw":"Withdraw","_wallet.tryAgain":"Retry","_wallet.unavailableImr":"Available when other balances run out","_wallet.unknown ":"Unknown","_wallet.updateNoticeDesc":"Please select your country and currency that would work for all fiat deposits","_wallet.updateNoticeTitle":"Updates to your wallet","_wallet.userAccountNumber":"Account Number","_wallet.userFinancialNumber":"Financial Institution Number","_wallet.vipOfferPromo":"VIP Offer Bonus","_wallet.walletCurrency":"Wallet Currency","_wallet.walletId":"Customer Id","_wallet.welcomePromo":"Welcome Bonus","_wallet.weWillRememberChoice":"You won't need to choose again next time","_wallet.withdrawal":"Withdrawals","_wallet.withdrawalAmountErr":"The amount can't exceed your current balance","_wallet.withdrawalCompleteWager":"Complete the {sum} wagering requirements and unlock your winnings","_wallet.withdrawalDepositRequirement":"To withdraw with this method, deposit using the same payment option first","_wallet.withdrawalImpossible":"Unable to withdraw","_wallet.withdrawalInfoMsg":"To protect your assets, verify that network matches the withdrawal address and deposit platform is ready to handle it","_wallet.withdrawalInfoMsgFiat":"The crypto exchange will occur along with your withdrawal and be provided by our Partner. By proceeding, I agree to the Partner's {linkBeforeTerms}Terms of Use{linkAfterTerms} and {linkBeforePolicy}Privacy Policy{linkAfterPolicy}","_wallet.withdrawalInfoMsgImr":"After withdrawal, your {currency} balance of {balance}, unused bonuses and Free Spins will all be reset to zero","_wallet.withdrawalInfoMsgNeedDeposit":"Deposit at least $25 or equivalent to withdraw bonus money","_wallet.withdrawalInteracMsg":"Interac e-Transfer, Interac and the Interac logo are trademarks of Interac Corp. Used under license","_wallet.withdrawalInteracMsgDesc":"Used under license","_wallet.withdrawalNetworkError":"Wallet address and currency type don't match. Double check and try again","_wallet.withdrawalNotPossible":"Withdrawal Unavailable","_wallet.withdrawalOwnAddressErr":"This is your deposit address. Enter an external wallet address to withdraw funds","_wallet.withdrawalPending":"Withdrawal Pending","_wallet.withdrawalRequestLimitStatus":"Withdrawal requests limit reached","_wallet.withdrawalSpend":"Spend","_wallet.withdrawalWager":"Wager","_wallet.withdrawaOperationMode":"Withdrawal Pending","_wallet.withdrawBonusErrorMessage":"Make at least one deposit to withdraw bonus money","_wallet.wrongTryAgain":"Something went wrong. Please try again","_wallet.wrongTryLater":"Something went wrong, please try again later","_wallet.youReceive":"Crypto equivalent","_wallet.youRecieve":"You receive ≈","_wallet.youSend":"You send","_welcome.andReceiveFreeSpins":"and receive {spins} Fortune Spins","_welcome.authedDesc":"Your Welcome Bonus is","_welcome.authedHeader":"Great job!","_welcome.availableYouEngine":"available at the Engine","_welcome.bonusDetails":"Bonus {number} — {percent}% + {fsAmount}FS","_welcome.btnActivateBonuses":"Activate Bonuses","_welcome.btnFuelDeposit":"Make Deposit","_welcome.btnPlayGames":"Play Games","_welcome.btnSignUpGetBonus":"Create Account and Get Bonus","_welcome.btnStartEngine":"Start Engine","_welcome.createAccountRegDesc":"Get bonus when you create account","_welcome.createAccountRegHeader":"Create account to get the welcome bonus","_welcome.depForSpins":"$50","_welcome.depForSpinsDiscount":"$25","_welcome.for":"for","_welcome.forFirstDeposit":"for your first deposit","_welcome.fortuneSpins":"Fortune Spins","_welcome.freeSpins":"3","_welcome.getBonus":"Get Bonus","_welcome.makeAnotherDeposit":"Make another deposit of","_welcome.makeDepositFifty":"Deposit USD {sum} or more","_welcome.makeDepositToGetSpins":"Deposit to get Fortune Spins","_welcome.modal1MinDepositValue":"${firstMinDepW}","_welcome.modalBonusValue":"{discount}% up to USD {amount} & {fsAmount} FS","_welcome.modalFirstDeposit":"{percentComFirst}%","_welcome.modalFourDeposit":"{percentComFour}%","_welcome.modalMinDepositValue":"USD {depAmount}","_welcome.modalNext3DepositsValue":"${nextThreeDepW}","_welcome.modalReleaseValue":"{maxRelease}","_welcome.modalSecDeposit":"{percentComSec}%","_welcome.modalSubtitle":"Welcome Offer","_welcome.modalThirdDeposit":"{percentComThird}%","_welcome.modalWagerValue":"x25","_welcome.noDepositDesc":"Just create account, nothing more","_welcome.noDepositHeader":"No Deposit Welcome Bonus","_welcome.readThe":"Read the","_welcome.runOutOfPrizeMoney":"You've run out of prize money","_welcome.saveSomeMoney":"Save ${sum}","_welcome.sumBonus":"$30","_welcome.termsOfTheBonusPolicy":"terms of the Bonus Policy","_welcome.threeFortuneSpins":"{spins} Fortune Spins","_welcome.welcomeBonus":"Welcome Bonus","_welcome.youCanPlay":"Deposit made. It's time to become our next big winner!","_welcomeBonus.burnedBonus":"Deposit was below the minimum sum. Next time deposit USD {getLoyaltyMinDeposit}+ to get bonus","_welcomeBonus.burnedBonusWithFs":"Deposit was below the minimum sum. Next time deposit USD {depAmount}+ to get bonus & {fsAmount} Free Spins","_welcomeBonus.detailsLink":"For details please read our","_welcomeBonus.fuelDeposit":"Make Deposit","_welcomeBonus.gotItThx":"Got it","_welcomeBonus.guideBottomText":"Join our club and create an account. You can receive the bonus for your first three deposits over {MinDeposit}. In addition to the bonus, you can win free spins with the Engine of Fortune. If your deposit is less than {MinDeposit}, your attempt will be unsuccessful","_welcomeBonus.guideTitle":"What is the Welcome Bonus?","_welcomeBonus.guideTopText":"The Welcome Bonus is our way of greeting new players, making it easy for them to try our casino and experience all the benefits of {brand}. To get the Welcome Bonus, deposit of {MinDeposit} or more. Questions? Ask our","_welcomeBonus.hotToClaim":"How to claim the bonus","_welcomeBonus.howItWorks":"How to use the bonus","_welcomeBonus.howItWorksDesc":"The bonus will be credited to your special bonus account in IMR. You can monitor your total bonus amount in the ‘Withdrawal’ section. Spend it on games in our casino! Check out our ","_welcomeBonus.infoCreateAccount":"Create Account","_welcomeBonus.infoDescription":"Join us and receive {discount}% bonus on your first deposit!","_welcomeBonus.infoTitle":"{brand} & {partner} welcome bonus","_welcomeBonus.infoTitleWithoutPartner":"Welcome bonus from {brand}","_welcomeBonus.joinNow":"Join Now","_welcomeBonus.lobbyNotyTitle":"{bonusDiscount}% bonus on your next deposit","_welcomeBonus.lobbyNotyTitleWithFs":"{bonusDiscount}% Bonus + {fsAmount} FS on next deposit","_welcomeBonus.modalDescription":"Get a generous bonus on every deposit of USD {minDeposit}+! This offer applies to your first four deposits","_welcomeBonus.modalTitle":"Bonus from {brand}","_welcomeBonus.newPlayerModalGotIt":"Got it","_welcomeBonus.newPlayerModalSorry":"We can't grant you partner bonus as it appears that you already have account","_welcomeBonus.newPlayerModalTitle":"You're already registered. But you still can get benefits from our Cashback Program","_welcomeBonus.promocodeIncorrectCodeDesc":"Visit your profile settings under ‘Account' to claim the bonus","_welcomeBonus.regBannerText":"Join now to get your bonus","_welcomeBonus.stepsTitle":"You got IMR {dollars} bonus. {discount}% bonus applies to {steps} more deposits","_welcomeBonus.stepsTitleShort":"You got IMR{dollars} bonus","_welcomeBonus.stepsTitleWithFs":"You got {amount} {currency} bonus & {fsAmount} Free Spins. Activate it in the Bonuses section","_welcomeBonus.walletDepositBonusBurned":"Bonus expired. Increase your deposit to ${balance} or more to get {discount}%","_welcomeBonus.walletDepositBurned":"Bonus Expired","_welcomeBonus.walletDepositFueled":"Deposit Made","_welcomeBonus.walletNotyDesc":"Deposit USD {getLoyaltyMinDeposit}+ for bonus activation","_welcomeBonus.walletNotyDescWithFs":"Deposit to get {discount}% bonus and {fsAmount} Free Spins","_welcomeBonus.walletNotyTitle":"Bonus from {bonusPartner}","_withdrawalLimit.exceedYourDaily":"Daily limit of {symbol}{amount} exceeded","_withdrawalLimit.exceedYourMonthly":"Monthly limit of {symbol}{amount} exceeded","_withdrawalLimit.exceedYourWeekly":"Weekly limit of {symbol}{amount} exceeded","_withdrawalLimit.perTransaction":"{symbol}{amount} maximum per transaction","_withdrawalLimit.remainingUntilDaily":"{symbol}{amount} before reaching the daily limit","_withdrawalLimit.remainingUntilMonthly":"{symbol}{amount} before reaching the monthly limit","_withdrawalLimit.remainingUntilWeekly":"{symbol}{amount} before reaching the weekly limit","Logout":"Log Out","TermOfUse":"1. IMMERION.COM
1.1. Immerion.com is operated by Sigg Marketing Limited, which is a company registered under the number 238992 and has its registered address at 306 Victoria House, Victoria, Mahé, Seychelles. It is a regulated crypto